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Questions tagged [xps]

Questions related with Dell XPS range laptops

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37 views

XPS 13 with a USB C dock using two 34" 4k monitors - after connecting second montor the XPS and first go blank

Ok, I have been at this for a while and tried every tip I could find and I am still struggling. Although I have not found an article that was 100% my issue so that might be why nothing has worked so ...
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0answers
22 views

Stucked Ubuntu on Dell XPS 15 9560

I have a problem with installing Ubuntu. At first, I installed 18.04 LTS, this one stuck on the lock screen. Yesterday I tried 18.10 and this got stuck after 20 seconds of using it (I think...). Has ...
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3answers
73 views

Move an Ubuntu 18 SSD safely from one laptop to another

I have Ubuntu Bionic Beaver installed on an SSD in a Lenovo ThinkPad X1 Carbon 6th gen laptop. What will happen if I put that SSD into a pretty similar laptop, the Dell XPS13 Developer Edition? This ...
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1answer
46 views

How to install Dell firmware update from Ubuntu Software app

I have an update from Dell for my laptop (see screenshot below). When I click on "Restart & install", it does shutdown/reboot the computer, but the update is never applied. What am I doing wrong? ...
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50 views

Excessive power consumption in suspend mode Dell xps 13 9365

Using Ubuntu 18.10 on a newly purchased Dell xps 13 9365 (i7 model), everything seems to be working well except for suspend. Closing the laptop lid appears to put it in suspend mode, but the power ...
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0answers
58 views

No speakers available as soon as headphones are in Dell XPS 15

I am experiencing problems with the audio device on my Dell XPS 15. The differentiation between headphone jack and laptop speakers fails. When no headphones are plugged in the speakers work fine. When ...
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0answers
47 views

Is this issue with hyperthreading and suspend a design flaw?

I have a Dell xps 13 (9343) on ubuntu 18.04 (kernel version 4.15.0-42-generic) with BIOS version A18. I'm having problems with suspend/resume, but only when hyperthreading is disabled in the BIOS and ...
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1answer
80 views

Cannot connect to g/n wifi networks - is my driver the issue?

I am using a Dell XPS 13. My laptop cannot connect to a wifi network after it disabled its support for b-range wifi and started exclusively using g/n range wifi. This makes me suspect that my laptop ...
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53 views

libinput - jumpy cursor issue

I have a Dell XPS 15 9570 and with libinput, the cursor jumps if I move it too fast. The problem is solved by installing the synaptic driver, which is forced over the libinput driver. $ sudo apt ...
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2answers
1k views

Dell XPS 15 9570 - How to control the fans?

I'm running dualboot Windows 10 and Ubuntu 18.04 (using the respin from this link). Everything works properly, however the fans are continuously going on and off. The CPU temp is between 39 - 42 ...
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0answers
28 views

ubuntu 18.04 dell XPS caps lock sticks

I don't know if this is a hardware or software problem, but with my new Dell XPS 13, I find that the caps-lock sticks in the on position and I can't turn it off. Is there a way to prevent caps-...
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1answer
85 views

Dell XPS 13 9360 (i7 8550u) cannot recognize my logitech m590 bluetooth mouse

Hi I'm quite new to Linux. Just installed Ubuntu 18.04 and my laptop cannot seem to recognize my bluetooth mouse (logitech m590). Fresh install, updated via terminal. The computer can detect my ...
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1answer
496 views

Freezing at login on Dell XPS 15 9560 with Ubuntu 18.04

I fresh installed Ubuntu 18.04 (no dual boot) on my Dell XPS 15 9560. When I enter my password the login screen UI disappears, and the background and my mouse freeze. How to prevent Ubuntu 18.04 from ...
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0answers
89 views

Ubuntu 18.04.1 freezes when shutting down

I just did a clean install of Ubuntu 18.04.1. When I try to shut it down, either by using the displayed power button or through the terminal, the mouse cursor disappears and the screen freezes. I ...
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0answers
146 views

Chrome scrolling issue

As we all know, Ubuntu 18.04 has a few scrolling issues. But I notices something really interesting. In general, I don't have many problems with scrolling. But I have one which is very annoying. When ...
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0answers
367 views

Installed Ubuntu 18.04 on Dell XPS15; “No bootable device found”

I have a Dell XPS15 9570 laptop that came with Windows 10 preinstalled. I decided to remove Windows 10 completely and install Ubuntu 18.04. I burnt the .iso on my USB drive. I had to change BIOS ...
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1answer
204 views

XPS13 will not suspend with kernel 4.19 [closed]

After installing the newest kernel, 4.19 on Ubuntu 18.04, I found that my XPS13 doesn't want to suspend. The screen gets dark and immediately bright again. Does anybody have a solution?
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2answers
212 views

Why do firmware updates not apply?

I cannot get firmware updates to apply on a Dell XPS 9360 running Ubuntu 18.04. Files are copied to the boot partition and found upon reboot, but the update does not seem to be applied after the ...
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1answer
242 views

Ubuntu 18.04 - cryptsetup fails to recognize passphrase, unlocking from Live USB works

I recently bought a Ubuntu Edition Dell XPS 13 9370. The machine comes without full disk encryption enabled out of the box, but offers to create a recovery USB drive, when booted from that Ubuntu can ...
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0answers
46 views

reassign win-pgup and win-pgdn key

I have a new model of the dell xps, and they unfortunately took the decision to change keyboard maps. On previous models fn-left and fn-right were mapped to home and end respectively, but now they ...
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0answers
144 views

GNOME shell crash

Sometimes (roughly once a week), GNOME shell closes down, and I get to the view as seen in the attached photo (sorry for bad quality but think it should be enough). After that nothing happens and I ...
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1answer
404 views

Installing Ubuntu 18.4 on XPS 15 9570 - Tries to install on USB drive [duplicate]

I am trying to install Ubuntu and it goes into the installer, but the only disk it sees is the usb drive. I shrank my primary partition in windows, so I have space ready. I disabled secure boot in ...
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64 views

Dell XPS 9570 Ubuntu 18.04 screen pinch gesture doesn't work

I have 2 similar laptops: XPS 9550 running Ubuntu 16.04 XPS 9570 running Ubuntu 18.04 While on hte older one I can easily use pinching to zoon in/out in chrome, for example, on 9570 it doesn't work. ...
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354 views

Install Ubuntu 18.04.1 on external Thunderbolt 3 SSD connected to Dell XPS 15 9570

I have a Dell XPS 15 9570 running Windows 10. I purchased an external Dell Thunderbolt 3 drive to enable me to boot Ubuntu without touching the Windows 10 install on the internal SSD. I have ...
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0answers
134 views

Ubuntu 16.04 installation on Dell XPS 13 9360 8th. gen

We bought a new XPS 13 9360 8th. gen., and we wanted to install Ubuntu on it, but up to now there is software only for the 7th. gen. Is it possible to install software designed for 7th. gen. on 8th. ...
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1answer
121 views

Bluetooth on Ubuntu 18.04 and XPS13 completely gone (even after reboot)

I have already had bluetooth problems, it disappeared after suspending and then I found a solution by updating to a newer kernel version. My mouse worked for several weeks... suddenly today out of ...
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0answers
26 views

Wireless not working on Dell XPS 13 with Ubuntu 18.04 [duplicate]

I have installed Ubuntu 18.04 on my Dell XPS 13 and the Wifi stopped working. It gets stuck in something similar to airplane mode, or the drivers may be broken/missing... but it used to work fine. ...
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1answer
121 views

Updating Thunderbolt on Ubuntu XPS13

I am trying to run the update below: And this is the message I get: What can I do?
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1answer
1k views

No Bluetooth Found - Plug in a dongle to use Bluetooth - Ubuntu 18.04.1 LTS

I have an issue where my bluetooth randomly cuts out, like so: I have read some existing Ask Ubuntu posts on this issue. I followed this post: Bluetooth randomly cutting out in Ubuntu and ran sudo ...
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0answers
255 views

Ubuntu 18.04 Dell XPS 9560 Overheating with minimum load

Since I upgraded Ubuntu 16.04 to Ubuntu 18.04.1 LTS on my Dell XPS 9560 I faced many issues like not recognized the NVIDIA GPU and dead touchpad. Right now the issue is that even with a minimum ...
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0answers
51 views

Resuming from hibernation Color profile Error

When resuming from hibernation I get the following error message: Started Manage, Install and Generate Color Profiles. Followed by only an OK button. Then nothing happens, and the x server isn't ...
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1answer
145 views

Slow or normal boot time on Dell XPS 9550?

So, stopwatch at hands, it takes a grand total of 39 seconds from turning on my Dell XPS 9550 to the user selection screen. Is it normal? Is it too slow? I am running 18.04.1 with the latest Dell ...
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0answers
77 views

Problem with an external monitor and ethernet connection plugged into a displaylink on ubuntu 18.04

I upgraded my ubuntu distribution from 16.04 to 18.04. On 16.04, an external monitor (VGA plug) and the ethernet connection were working well. Since the upgrade, I obtain very strange behavior of the ...
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2answers
304 views

Mouse stuck in 'dragging' mode

I have a new XPS 13 9670 with Ubuntu 18.04. A bunch of applications often (but not always) think I'm dragging. For example, when using GNote and my house hovers over my list of notes, it will attempt ...
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0answers
175 views

Cannot control brightness on Dell XPS 15 9560 with Ubuntu 16.04 if prime-select nvidia

laptop: Dell XPS 15 9560 OS: Ubuntu 16.04 Graphic: Intel and Nvidia-396.54 When sudo prime-select intel, I CAN control brightness with keyboard and Brightness&Lock program after fixing from ...
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1answer
139 views

can't comeback on lock screen after closing laptop

I just bought a dell xps 9570, removed windows and installed ubuntu 18.04. Everything seems to work fine but when i close the laptop's lid i can't comeback on the lock screen (the screen remains ...
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0answers
74 views

18.04 Bluetooth not working “BCM: Patch brcm/BCM-0a5c-6410.hcd not found” [duplicate]

I use a Dell XPS 15 and Bluetooth works under Windows. Under Ubuntu, it can't find any devices, and it cannot be found. I'm not even sure if the driver is configured properly... Any help would be ...
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0answers
226 views

Ubuntu 16.04 - 1 of 3 usb-c stopped working

I am new to linux myself, and so far I have nothing but love for Ubuntu. So glad that I finally made the jump from Windows. Anyway, yesterday I did a system update on laptop with Ubuntu 16.04. ...
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2answers
377 views

Serious screen flickering when WiFi is on (Dell XPS 15)

I have a problem with a new Dell XPS 15 1050. After installation (or just using the live image) of 18.04 (and .1) and turning on WiFi, I get dramatic screen flickering every few seconds, especially ...
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0answers
876 views

dell xps 15 9570 wifi problem

I have a Dell xps 15 9570 with network card killer 1535, on windows the wifi works well. I installed next to windows 10 ubuntu 16.04 LTS, here I can successfully connect to the Wi-Fi router of the ...
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0answers
66 views

Ubuntu 18.04 won't suspend properly. Syslog shows “Root hub not suspended” [duplicate]

I have recently installed Ubuntu 18.04 on my Dell XPS 9570. I'm running a respin made for my machine and I have turned off the NVIDIA graphics with Bumblebee. However when I suspend my machine, the ...
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2answers
661 views

Bluetooth on XPS13 9370 with Ubuntu 18.04 disappears

Every time I leave the XPS13 for about 30-60 minutes, the Bluetooth symbol disappears and the mouse stops working. I have already tried to install this drivers: https://www.killernetworking.com/...
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2answers
2k views

ubuntu 18.04 keyboard layout messed up after update

I have recently performed an update on my Dell XPS 15. Before the update, the keyboard layout as much as the keyboard shortcuts were working: my German keyboard was recognized, I could switch ...
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0answers
133 views

How to enable natural scrolling for horizontal axis? (Ubuntu 18.04 on XPS 13 9370)

The following setting activates natural scrolling on the y-axis: Settings --> Devices --> Mouse & Touchopad --> Natural Scrolling But the x-axis does still move the view and not the ...
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0answers
545 views

Dell XPS 13 9360 takes ~90 seconds to boot

I got a Dell XPS 13 9360-5142 yesterday specifically to install Ubuntu 18.04 on it. Weird thing is, it takes close to 90 seconds to boot. It starts, the Dell logo appears, then the screen changes to ...
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0answers
24 views

Inverting colors with the Dell XPS 15 nvidia is not working (xcalib -i -a)

I am trying to invert the colors of my whole screen (like I do with 'Magnifier' on Windows), and for all of my old computers I used xcalib to do so. But I got a new Dell XPS 15 and I have dual booted ...
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1answer
245 views

Dell XPS 9560 support

I have been a user of ubuntu since 2008. I have used in every workstation, notebook that I have. I am not a OS guy I work mainly in development of embedded systems. I purchased Dell XPS 9560 recently ...
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1answer
88 views

bluetooth error on recovery from suspend, 18.04

I'm running Ubuntu 18.04 on a Dell XPS-13 (9350). In order to get the bluetooth working I have to use a proprietary driver (BCM-0a5c-6412.hcd), extracted from a windows driver. Everything works fine ...
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1answer
1k views

XPS 15 9570 Ubuntu NvIdia driver problems (16.04.4)

I have been trying to get Ubuntu 16.04.4 stable and running on my new XPS 15 9570 for about two weeks with no success. The farthest that I have managed is getting the OS installed in dual boot ...
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0answers
41 views

Dell XPS 13 2-in-1 Touchpad Stopped Working After Kernel Upgrade

I am running a Dell XPS 13 2-in-1 9365. I am currently running Kernel 4.16 Any update to a Kernel later than that, up to and including 4.17.2, will freeze the touchpad upon reboot and I can't do a ...