Questions tagged [xps]

Questions related with Dell XPS range laptops

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Serious battery life impact since upgrading to 22.04

Since upgrading from 21.10 to 22.04, the battery life on my XPS 9300 has dropped by 30-40%. It also started draining during sleep. I've tried auto-cpufreq without TLP, and I've tried TLP without auto-...
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35 views

Intermittent - Dell XPS 9310, 22.04 does not turn off with lid closed

This question is similar to Dell XPS 9310 2 in 1 will not suspend on lid close However, the device in question is the Dell XPS 9310 (not 2-in-1) with Ubuntu 22.04. Also, the issue is intermittent. It ...
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  • 375
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50 views

Dell XPS 13 9310 overheating

After 1 year os usage, it started overheating. Yes I'm a heavy user but it didn't do this before. Could this be related to the new ubuntu I installed? I'm on 21.10 coretemp-isa-0000 Adapter: ISA ...
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  • 157
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79 views

No bass on Dell XPS 9500

So I've gone through a lot of the internet and still cannot find anything that would help me. This is an issue with all Linux distros. It only works with Windows. So the issue is this: there is no ...
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Tiny R plot window

Producing R plots in a new Dell XPS-13-9310 running Ubuntu 20.04 opens tiny windows. Here is a screenshot of the phenomenon: Resizing the window will not increase the size of axis labels ...
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1 answer
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Dell xps microphone distortion

I installed ubuntu on a dell xps laptop thinking everything would be compatible. It seemed to work fine after installation, except for the sound, and on that point, there are a number of problems. ...
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xps 13 9310 developer edition ubuntu 20.04 problems with HEVC encoded video files

I have an xps13 9310 with: Ubuntu 20.04.3 LTS 11th Gen Intel® Core™ i7-1195G7 @ 2.90GHz × 8 Mesa Intel® Xe Graphics (TGL GT2) when trying HEVC (MPEG-H Part 2/HEVC H.265) encoded videos, doesn't play ...
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5 votes
1 answer
2k views

Ubuntu 21.10 on Dell XPS 13 9310 WiFi Killer AX500s DBS stopped working in kernel 5.13.0-21-generic

*Edited after super helpful chat with @chili555 that I botched by trying too many things at the same time... The WiFi adapter works in kernel 5.13.0.20-generic, but in 5.13.0-21 it's inactive and ...
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196 views

Screen tearing with NVIDIA 470 drivers

A bit of a puzzling one for me here: System: XPS 17 (9700) with RTX 2060 Ubuntu 21.04 Somehow when I run the Nouveau drivers in a Wayland session everything is fine, but when I run the NVIDIA 470 ...
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1 answer
134 views

20.04 on XPS13: Chrome hangs, Firefox OK; Evolution loses authentication, Thunderbird OK

I have just installed Ubuntu 20.04 on an old XPS 13 9343. The installation was a little painful: using Rufus to put the ISO on a USB stick (as suggested in the Ubuntu tutorials) led to no Wi-Fi. I ...
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8 votes
1 answer
2k views

Unable to upgrade from 20.04.2 to 20.04.3

I recently bought a Dell Laptop with Ubuntu 20.04.2 pre-installed in it. After my first time login, it did update a few software packages, but I was still at 20.04.2 at the end of it. I tried apt-get ...
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64 views

External screen disconnecting every 4 minutes with usb-c to hdmi connection

I have a dell xps 13 which is running ubuntu 20.04 and is connected to an external screen via an usb-c to hdmi cable. This worked fine for a year and now it has started to randomly disconnect every 5 ...
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60 views

Kernel cannot see my AX500 Wi-Fi card

I managed to have Wi-Fi enabled and working for some weeks on my Dell XPS 9500 first with Ubuntu 20.04 with a custom kernel, and then for some days after upgrading to Ubuntu 21.04/hirsute with the ...
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1 answer
124 views

Better OLED resolution and configuration with XPS 15

The native OLED resolution 3456 x 2160 even with 200% scale is too small for me, I have the XPS 9510 with Ubuntu 21.04, Wayland and Kernel 5.13, the ideal resolution for my eyes is 1280 x 800, I have ...
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1 answer
118 views

XPS 9510: Thunberbolt 4 power and USB-C power via a Dock simultaneously

I have the XPS 15 (9510) running Ubuntu 21.04 connected to power via one of the Thunderbolt 4 ports on the left site, occasionally I connect on the right side of the laptop (USB-C), a small dock that ...
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1 vote
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165 views

Install wifi drivers without internet

I just got my new XPS 15 Laptop. The problem now is that I installed ubuntu as soon as I got it, then I realized that I don't have an internet connection. Image of settings So I went searching. I ...
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851 views

no audio on Dell XPS 13 9310 (Intel Tiger Lake) with Ubuntu 18

Fresh install of Ubuntu 18.04, no audio at all, only "dummy output" in the available outputs in the audio settings. I tried some of the solutions available online (adding options to /etc/...
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1 answer
80 views

Ubuntu 21.04 kernel 5.13.12 - Battery drainage during Suspend mode at 1% per hour aprox

I put my XPS 15 9510 OLED in suspend mode at night, let us say at 60% battery charge, the next day after 8 hours in suspend mode it will be at 51% battery charge, meaning a discharge rate of 1%/hour ...
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1 answer
249 views

Ubuntu 20.04 apt update && apt upgrade - DELL XPS 13 9310 no longer boots to Ubuntu

"Ubuntu 20.04 apt update && apt upgrade - DELL XPS 13 9310 no longer boots to Ubuntu" -- Yesterday my Dell XPS 13 9310 Developer Edition laptop with 20.04 Ubuntu worked fine. Logged ...
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3 votes
2 answers
761 views

XPS 9510 with OLED screen no brightness control with Ubuntu 21.04

I just run Ubuntu 21.04 in live mode to test before a full installation on an XPS 15 9510 with the OLED screen, but I cannot control the screen brightness, I know there is an issue with OLED screens ...
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31 views

My Dell XPS 9350 is automatically waking from sleep

Recently, my laptop has begun waking up immediately after going to sleep, while unplugged with the lid open or closed. This is causing my battery to drain quickly and the laptop to get very hot if I ...
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2 votes
1 answer
320 views

Network performance extermely slow on Ubuntu 18.04.5 [Kernel 4.15.0-153-generic] / Dell XPS 15 9560 / Intel Corporation Wireless-AC 9260 (rev 29)

I own two laptops at home - one MacBook Pro and one Dell XPS 15 with Ubuntu 18.04.5. Both are next to each other, connected to my home network. MacBook Pro's speed test result: Retrieving speedtest....
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3 votes
1 answer
4k views

Ubuntu 20.04 suspend does not work

I found a few related questions, but nothing for 20.04, and questions for 20.04 are about resuming after suspend, or suspend on lid close etc. I recently updated my XPS 15 laptop from Xubuntu 18.04 to ...
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  • 63
2 votes
1 answer
1k views

WiFi adapter not working on XPS 13 9310, Ubuntu 20.04

I recently received an XPS 13 9310 from my new employer and replaced its operating system with Ubuntu 20.04. I haven't been able to get the WiFi working correctly - sometimes the adapter will show up ...
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191 views

How to deal with screen flickering on Dell XPS

It is a well known issue that Dell XPS laptops with OLED screens can cause screen flickering. I used to have severe head aches before fixing the issue in Windows, recently I uninstalled Windows and ...
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4 votes
2 answers
973 views

Can't set Ubuntu 20.04 on XPS 13 9310 to deep sleep mode. Laptop keeps draining battery

I am using a Dell XPS 13 9310 with an Ubuntu 20.04, and the battery keeps draining when supposed to be on suspend mode. It seems that the deep sleep issue came up many times in the past, and ...
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0 answers
45 views

SupportAssist OS Recovery invoked after BIOS update

Last night, after updating my Dell firmware from Ubuntu Softwares, I shut off my computer and slept. This morning, the update obviously effed up my system and idk what to do. If I go ahead with ...
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1 answer
32 views

XPS Docking DL-6000 upgrade

I'm currently working on an XPS 13" with Ubuntu 20.04. I have for 2/3 years an WD-15 dock in my house and everything work fine, but my client only have DL-6000 one at the office. With this (the ...
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2 votes
2 answers
660 views

Dell XPS 17 9700 internal microphone issue

Dell XPS 17 9700 BIOS version: 1.7.2 OS version: 20.04.2 LTS Kernel: 5.10.0-1029-oem --> linux-oem-20.04b package. I had an audio issue with Dell XPS 17 9700. I found the solution on dell forum 2nd ...
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2 votes
0 answers
534 views

"failed to enable link training" when resuming from suspend

I'm on a Dell XPS 7590 running a fresh installation of Ubuntu 21.04. I'm running Wayland. When resuming from suspend, I frequently receive a black screen which only contains this error: i915 0000:00:...
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95 views

Wifi drops after a few hours on XPS 9310

I'm having a consistent issue with my wifi dropping on a Dell XPS 9310 (windows version, with ubuntu 20.04 installed) which seems to happen after a few hours. The error is popup with the message ...
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48 views

Trackpad not working and xinput shows 3 devices

I recently dual-booted my XPS 9360 with Ubuntu 20.04. Everything was working fine until now. The trackpad doesn't work at all. I tried running the xinput command and found that 3 devices were found ...
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1 vote
1 answer
373 views

Integrated Webcam of Dell XPS 13 2in1 is not detected on Ubuntu 20.04

I am a very basic user of Ubuntu, so i would be very thankful for a bit of help here. I just recently switched from Win 10 to Ubuntu 20.04 and chose the "stupid people" version where a lot ...
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103 views

Performance issue on XPS13 9300 on Ubuntu 20.04

I was using an XPS13 with ubuntu 18 without any trouble. I upgrade my Ubuntu to 20.04 release. Everything was running fine for the first month after some tricky process to fix the wifi. In my memory, ...
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1 vote
1 answer
471 views

XPS 17 sound issue with 21.04

So 2 days ago I got a popup to update from 20.10 to 21.04 and like a moron I proceeded to it even though I knew that my XPS 17 was sorta tricky to get everything to work with 20.10 to begin with as ...
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  • 171
0 votes
1 answer
329 views

High CPU usage 20.04

Need to troubleshot this high CPU performance. Linux alaa-XPS13-9333 5.8.0-50-generic #56~20.04.1-Ubuntu SMP Mon Apr 12 21:46:35 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
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1 vote
0 answers
48 views

NVIDIA Prime auto switch on multiple monitors

I am new to Ubuntu (used to other distros). I have a XPS15 with a GeForce GTX 1650. I want to use my laptop with another 4k monitor (in sum an external 4k monitor, and the laptop monitor is also 4k). ...
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1 vote
1 answer
56 views

Increasing resolution for external monitors

I am running Ubuntu 20.04 on XPS 15 7590 and I got two 27" Samsung Monitors that are docked to my laptop. While my laptop easily gets a resolution of 3840x2160 (16:9), the 2 monitors only get ...
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  • 208
1 vote
1 answer
167 views

Screen flickering XPS 13 9310 second HDMI monitor

On my Dell XPS 13 9310, when I try to use a secondary HDMI monitor, through an usb-c HDMI adapter, I get these screen glithces, mostly when I click on the other screen, or when I try to scroll the ...
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1 vote
0 answers
65 views

SD Card speed very slow only on Ubuntu vs Windows

I have a dual boot laptop computer Windows 10 / Ubuntu 20.10. When I try to read my SD Card from Ubuntu, I get a read speed that is less than 2 MB/s. The same SD Card with the same content works fine ...
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2 votes
1 answer
97 views

Ubutnu 18.04 on XPS15 9500: default gnuplot plots are small (python matplotlib as well)

The title said it all. I recently installed ubuntu18 in my new xps15 laptop. Everytime when I plot with gnuplot and matplotlib, the default plots are always very small. Also, when I open gnuplot under ...
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0 votes
1 answer
895 views

Lenovo thinkpad thunderbolt 3 dock gen 2 drops connected devices on Ubuntu Linux

I am using a Dell XPS 9570 laptop with dual boot Windows 10/Ubuntu 18.04 with lenovo thinkpad thunderbolt dock gen 2. The dock works fine on Windows. But on Ubuntu, it works for 5-10 minutes but then ...
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0 votes
2 answers
978 views

Installing Ubuntu on XPS 9500

I would like to install Ubuntu on my XPS 15 (9500) to replace Windows completely. Is this possible and has anyone done so? Thx.
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2 votes
1 answer
639 views

Dell xps 9310 : installed ubuntu 20.04.2 as dual boot, grub shows up but has no entry for ubuntu

I installed ubuntu 20.04.2 as dual boot on a dell XPS 9310, which came installed with Windows 10 home. Before doing this disabled secure boot in BIOS and changed disk from RAID to AHCI. Disabled ...
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0 votes
1 answer
248 views

Dell XPS 13 7390 is lagging (caused by background updates?)

For some times now, my Dell XPS 13 7390 has been lagging in a very annoying way. Startup time has got longer, and the laptop is sometimes very unresponsive. After some investigation, it came to ...
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3 votes
0 answers
348 views

Ubuntu 20.04 errors after suspend: ACPI Error and DRM error

I am running Ubuntu 20.04 on an XPS15. And everytime I suspend and then come back from it, I get the following messages on the screen before the system actually starts: ACPI Error: Thread 3824... ...
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4 votes
0 answers
3k views

How to install Ubuntu 20.10 on the new XPS 17 (9700)?

I saw a few posts online of people having some issues setting up the new XPS 17 as a Linux machine so I thought I'd share my journey here in case it'd be of anyone's interest. I've been using Ubuntu ...
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0 answers
45 views

Hardware/Software/Firmware suggestions for hooking up 2 monitors on XPS15 7590 running Ubuntu 20.04

I have an XPS15 7590 running 20.04. I want to get 2 more external monitors for my laptop because with 2TB of storage and 64GB of RAM, I shouldn't have a problem using this beast laptop with 2 external ...
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  • 208
1 vote
1 answer
625 views

Screen Tearing on Ubuntu 20.04 with XPS15 (9500)

This is what I see when I run a screen tearing test video: I am running NVIDIA driver version 460.32.03 and the XPS15 contains the graphics processor GeForce GTX 1650 Ti. I have already tried: ...
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1 vote
2 answers
1k views

Installing Ubuntu 20.04.1 LTS on a DELL xps 8940 with NVIDIA(R) GeForce(R) RTX 2060

I've spent my Saturday struggling to install Ubuntu 20.04.1 LTS on a DELL XPS 8940 with a NVIDIA(R) GeForce(R) RTX 2060. Finally got it working and will post answer below.
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