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Questions tagged [support]

Questions related to Ubuntu's support period.

0
votes
1answer
49 views

Python2 support in 18.04 LTS

Considering that python2 is included in Ubuntu 18.04 LTS and provides LTS support on those packages. Is Ubuntu going to provide security support for python2 packages by back porting evident security ...
6
votes
2answers
244 views

CLI: Get information Ubuntu releases

How can I get information about Ubuntu releases from the command line? Items of interest Names vs. version numbers support state
0
votes
0answers
16 views

Will Ubuntu Snappy Core work on the BeagleBone boards

I'm becoming increasingly interested in using Ubuntu Snappy Core, instead of Debian for the BeagleBone. However, I can't seem to understand if this would work well on the BeagleBone development ...
0
votes
0answers
36 views

I got an error stating that I needed vmlinuz, what to do now?

I created a bootable USB with Ubuntu 18.04 and I get an error when trying to install it saying '/casper/vmlinuz is not found. I looked in that folder and that file is there. Where do I go from here?
0
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0answers
31 views

Ubuntu as a fully managed solution

Are there any vendors offering Ubuntu as a fully managed OS? e.g. via SaaS offering, VDI or managed by a 3rd party? I see that IBM offers Linux support (includes Ubuntu). Are there more to this list?
0
votes
1answer
134 views

I need help with my Logitech M510 mouse

I have a Logitech M510 and I cant use the scroll button, and I cant find the software for it. I have already gone to the web site to look for software for for Ubuntu.
0
votes
0answers
26 views

can lm_sensors still damage hardware?

I just ran lm_sensors and foolishly typed YES to everything.. This is a brand new PC I've built and I'm worried I've damaged something now. Then I read that it can overwrite EEPROM and damage hardware ...
3
votes
2answers
268 views

Will ESM also become available for Ubuntu 14.04?

ESM is available for 12.04, which enables Advantage customers to keep receiving kernel updates and updates for many user space packages. In our case it's very important to know if we'll be able tot ...
0
votes
1answer
69 views

Ubuntu and windows on dual hard drives

I had windows 10 installed on a hard drive then I used my laptop to install Ubuntu 15.10 on my other hard drive because I was having problems installing it on my desktop. To get into Linux I have to ...
0
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0answers
111 views

Ubuntu support for Intel Iris 655 video chipset

I have an intel NUC8i7BEH which comes with the Intel Iris 655 IGD Viddo chipset. In the past 01.org used to have an application that would automatically download the latest compiled drivers for intel ...
1
vote
2answers
2k views

Huawei matebook d 14 ryzen 5 2500u [duplicate]

Hey is Huawei matebook d 14 ryzen 5 2500u running well on Ubuntu? Or any other Linux distribution?I couldn't find information online just that there are some problems with ryzen 5 2500u.
0
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0answers
103 views

Errors installing HP LaserJet P1505 printer in Ubuntu [duplicate]

HP LaserJet P1505 Ubuntu 18.04.1 LTS After installing hplip-3.18.10 everything seems to be ok: no errors, printer is ready to print. But when i print test page printer starts its initialization (...
1
vote
1answer
68 views

Is it possible to still get updates on Ubuntu 12.04?

Is it possible to still get updates on Ubuntu 12.04 in 2018? Cause my PC loved the Ubuntu 12.04 and I loved it. So is it possible, or not? If yes, how can I do that?
-1
votes
1answer
78 views

Regarding possibility of developing Augmented reality android apps in Ubuntu [closed]

I exhausted of installing or at least knowing which to install and how to install and to integrate them. Nothing is successful from 2-3 months. I started reading many textbooks for developing ...
0
votes
1answer
493 views

How to boot 32-bit EFI

I have a tablet here with Windows on it, 32-bit processor, UEFI only, no options to support bios/legacy boot modes. I have been looking since yesterday about options when it comes to go all ...
0
votes
1answer
94 views

Kernel Panic While Installing on older hardware

I keep getting a kernel panic after trying Ubuntu 64, Kubuntu 64 and 32, Xubuntu 64 and I even tried Manjaro. They are HP Compaq Elite, 3GHZ Intel Core Duo, 2GB Ram that were donated. The harddrives ...
0
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0answers
22 views

frozen load up when rebooted, mouse frozen but keyboard still functions

i tried installing the latest ubuntu 18.04.1 LTS on an older dell optiplex 330 desktop that i have. I downloaded ubuntu from my laptop and used rufus to load it to a usd drive. I then installed it to ...
0
votes
0answers
78 views

User Login In Ubuntu

I need to login in to Ubuntu instance through a non root user from putty. but cannot do so , the ubuntu login happens via a pem file generated at the time of creating the instance. This instance is on ...
8
votes
2answers
1k views

Does someone other than Canonical provide paid support for Ubuntu?

Canonical provides paid support plans, but not for individuals (minimum Order: 50 Desktops). Is there any company other than Canonical providing paid support for Ubuntu for individuals or very small ...
1
vote
2answers
848 views

GPU Support on Ubuntu VServer ? (for running OBS)

I set up an Ubuntu VServer, installed Open Broadcaster Software, and wanted to do a little radio stream for YouTube. If I start OBS it shows me a Failed to initialize video. Your GPU may not be ...
0
votes
0answers
40 views

Bluetooth not enabling in ubuntu 14.04

Suddenly my system blue-tooth window disappears from task bar & after opening setting, even though I set the Bluetooth to ON it shows Bluetooth is disabled. Here how it looks My system ...
0
votes
2answers
2k views

Does ubuntu 17.10 support the AMD Ryzen APUs?

The new AMD APUs have published. AMD Ryzen Desktop APUs Before building the systems, I'm worried about installing Ubuntu 17.10 on them. Does ubuntu 17.10 support the AMD Ryzen APUs?
0
votes
0answers
69 views

Ubuntu network problems

So I'm new to using Ubuntu and since I installed it a few days ago it hasn't been detecting my wired ethernet connection. I've tried installing the most recent update packages and this didn't work. ...
13
votes
2answers
1k views

Finding out if an Ubuntu release is still supported on the command line?

Is there anyway to tell from the command line when a release of Ubuntu is no longer supported? I'm looking for something like this, (without using Google or Wikipedia), apt-release-support xenial Or,...
4
votes
3answers
2k views

Will Kubuntu 18.04 LTS be supported on 32 bit machines for 5 years?

Will Kubuntu 18.04 LTS be supported on 32-bit machines for 5 years? We downloaded an: ISO file for 32-bit installation on i386 ISO file for 64-bit installation on amd64 Will both platforms be ...
1
vote
0answers
32 views

Windows boot menu hd0 msdos3 not found Please help!

2 days ago i formated all hdd drive (i have 1GBhdd and 550GBsdd) where was my windows 10 to fully get over to linux BUT after a couple of days of sweating under this system i decided to go over ...
2
votes
2answers
569 views

Supported Hardware List

To start I should admit that I haven't done much work in Ubuntu in a few years. I am wondering is if there is still a single, canonical source of the hardware supported by the newest distribution of ...
2
votes
1answer
298 views

How to find if my hardware supported by Ubuntu? [duplicate]

It is better to let make sure if System can/will be worked effectively & efficiently. So, before installing Ubuntu, how can I find out if my hardware like motherboard components, graphics card, ...
0
votes
2answers
38 views

Installed version 12.04 and it works. Do I really need a newer version…? [closed]

I have been unable to install 14.04. I was able to install 12.04. But, I was advised to install 14.01/14.10. Do I really need to install a newer version if 12.04 works? Are there security issues ...
3
votes
3answers
875 views

Somehow ended up on Kernel 4.10 Ubuntu 16.04

I am using a Ubuntu 16.04 system and somehow ended up with the kernel 4.10 on my system. I researched this with uname -a which output was Linux blackbox-H97-D3H 4.10.0-42-generic #46~16.04.1-Ubuntu ...
11
votes
3answers
2k views

Why does Kubuntu and Xubuntu 16.04 LTS support end sooner than the official Ubuntu EOL date?

I was searching info for 16.04.3 LTS (for Kubuntu & Xubuntu). It was great to find out about the cool features of those Ubuntu distributions. However, I found something unusual; the EOL date of ...
0
votes
1answer
74 views

How do I order the languages in Gnome-language-selector?

I want to add English, Irish and Japanese in language support but despite it saying "Drag languages to arrange them in order of preference" it won't let me actually order them. I want the order to be: ...
5
votes
3answers
640 views

LTS after 5 years of support [duplicate]

Ubuntu 16.04 have support until April 2021. So in 2021 will i have to reinstall whole system or will be asked to update system by"system update like on windows" without formating hdd and losing all my ...
7
votes
1answer
3k views

Where can I go for live chat support?

I got Ubuntu installed few years ago and never got any training on how to use this system so I am looking for live chat for questions I may have as they come up. Is this available?
0
votes
0answers
135 views

How come I can't install Dolphin or Krusader file managers from the Software Center?

I'm using 16.04. I can install other apps but not the file managers. Terminal commands won't work either. Are these two applications no longer supported? EDIT: Here are my terminal logs: sudo apt-...
15
votes
2answers
623 views

Donations to ubuntu? Fiscal deduction?

Is there any online facility to donate to Ubuntu on a recurrent (monthly) basis? Are there any fiscal/tax deductions for doing so? If so, in what countries?
2
votes
1answer
67 views

find out programmatically which Ubuntu release are supported

Is there a programmatic way for finding out which Ubuntu releases are currently supported by upstream? Something like an HTTP(s) service that returns $ curl https://get_supported_ubuntu_versions.com?...
1
vote
0answers
2k views

Help Ubuntu 16.04 download java jdk/jre 6 manual installation , and set path in .bashrc?

Problem of my Game that I want to launch did not work with java7-8 and solution that I need is Solution because server only is supported with 1.6.0 JRE I need to install it manualy but I don't know ...
0
votes
1answer
37 views

Patching vulnerabilities in Ubuntu LTS releases

Ubuntu LTS releases have an EOL date of 5 years after release. It does not seem packages are upgraded to newer versions. Does this mean that packages are patched for CVEs for 5 years? Where are ...
1
vote
1answer
329 views

Ryzen + Gigabyte ubuntu start error

I can't start ubuntu and mint, because it fails with the error: Unexpected IRQ trap at vector 07 I'v tried ubuntu 17.04 and mint 18.3 (based on ubuntu 16.04). My processor: AMD Ryzen 1500x My ...
-1
votes
1answer
564 views

How can I continue using apt-get on Lubuntu 16.10 [duplicate]

Today apt-get has stopped working on my Lubuntu 16.10. Whenever I try to install packages using apt-get install nothing happens after "reading packages list" has been printed out. I guess that is ...
3
votes
1answer
166 views

Is the last release of Ubuntu Touch LTS?

I was wondering if the last release of Ubuntu Touch was a long term support (LTS) version, on behalf of all the people who have bought tablets or phones and want to keep them going.
1
vote
1answer
969 views

Wacom Intuos Art Medium Compatibilty

I've been searching around and can't find an answer. If you buy a Intuos Art will it work out of the box on Ubuntu 14.04? I use Gimp if you're wondering. The reason I ask is because I really want to ...
2
votes
2answers
322 views

Downloading Ubuntu, why its shows “amd64” [duplicate]

I am downloading Ubuntu 16.04.2 LTS when I click on download, then it's shows "amd64" somewhere in the name of file like "ubuntu-16.04.2-desktop-amd64.iso" , What does it mean? Is this not for Intel ...
9
votes
2answers
522 views

Is Ubuntu abandoning its phone efforts?

I received an email about this today. Does anyone know anything about Ubuntu stopping their support for Ubuntu Touch? Will the phone and tablet that I have not be supported any more, or receive any ...
0
votes
1answer
6k views

Login Error Phpvirtualbox

When trying to login in to phpvirtualbox, I get the message below: Could not connect to host (http://127.0.0.1:18083/) When I click on "details", I see: Exception Object ( [message:protected] => ...
2
votes
2answers
506 views

support time of other Ubuntu LTS flavours?

I have read this article from here .It says that other Ubuntu flavors of LTS get only 3 years of support. Is this true? This question is not a duplicate of the linked post as I want to know support ...
0
votes
0answers
878 views

installing ubuntu on a voyo v3 mini pc

I had some trouble installing ubuntu on my mini laptop (asus x205ta) and found that there is no good, smooth and straight forward way to install ubuntu on it instead of the factory win 10. so now i ...
15
votes
2answers
20k views

Will Ubuntu 17.04 Zesty Zapus have LTS? [duplicate]

I've read over the information I can find on 17.04 Zesty Zapus https://wiki.ubuntu.com/ZestyZapus/ReleaseNotes The only information I can go off of for official support: "Ubuntu 17.04 will be ...
2
votes
3answers
1k views

Extended support for Ubuntu 12

Not sure if there is a better communication mechanism for asking this question. Ubuntu 12 is EOL April 2017. Do corporations have any option to extend support on 12? Thanks