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Questions tagged [support]

Questions related to Ubuntu's support period.

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Ubuntu as a fully managed solution

Are there any vendors offering Ubuntu as a fully managed OS? e.g. via SaaS offering, VDI or managed by a 3rd party? I see that IBM offers Linux support (includes Ubuntu). Are there more to this list?
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can lm_sensors still damage hardware?

I just ran lm_sensors and foolishly typed YES to everything.. This is a brand new PC I've built and I'm worried I've damaged something now. Then I read that it can overwrite EEPROM and damage hardware ...
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1answer
121 views

I need help with my Logitech M510 mouse

I have a Logitech M510 and I cant use the scroll button, and I cant find the software for it. I have already gone to the web site to look for software for for Ubuntu.
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0answers
57 views

Ubuntu support for Intel Iris 655 video chipset

I have an intel NUC8i7BEH which comes with the Intel Iris 655 IGD Viddo chipset. In the past 01.org used to have an application that would automatically download the latest compiled drivers for intel ...
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0answers
94 views

Errors installing HP LaserJet P1505 printer in Ubuntu [duplicate]

HP LaserJet P1505 Ubuntu 18.04.1 LTS After installing hplip-3.18.10 everything seems to be ok: no errors, printer is ready to print. But when i print test page printer starts its initialization (...
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1answer
60 views

Is it possible to still get updates on Ubuntu 12.04?

Is it possible to still get updates on Ubuntu 12.04 in 2018? Cause my PC loved the Ubuntu 12.04 and I loved it. So is it possible, or not? If yes, how can I do that?
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1answer
65 views

Regarding possibility of developing Augmented reality android apps in Ubuntu [closed]

I exhausted of installing or at least knowing which to install and how to install and to integrate them. Nothing is successful from 2-3 months. I started reading many textbooks for developing ...
0
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1answer
405 views

How to boot 32-bit EFI

I have a tablet here with Windows on it, 32-bit processor, UEFI only, no options to support bios/legacy boot modes. I have been looking since yesterday about options when it comes to go all ...
0
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1answer
89 views

Kernel Panic While Installing on older hardware

I keep getting a kernel panic after trying Ubuntu 64, Kubuntu 64 and 32, Xubuntu 64 and I even tried Manjaro. They are HP Compaq Elite, 3GHZ Intel Core Duo, 2GB Ram that were donated. The harddrives ...
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0answers
21 views

frozen load up when rebooted, mouse frozen but keyboard still functions

i tried installing the latest ubuntu 18.04.1 LTS on an older dell optiplex 330 desktop that i have. I downloaded ubuntu from my laptop and used rufus to load it to a usd drive. I then installed it to ...
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0answers
78 views

User Login In Ubuntu

I need to login in to Ubuntu instance through a non root user from putty. but cannot do so , the ubuntu login happens via a pem file generated at the time of creating the instance. This instance is on ...
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2answers
2k views

Huawei matebook d 14 ryzen 5 2500u [duplicate]

Hey is Huawei matebook d 14 ryzen 5 2500u running well on Ubuntu? Or any other Linux distribution?I couldn't find information online just that there are some problems with ryzen 5 2500u.
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Bluetooth not enabling in ubuntu 14.04

Suddenly my system blue-tooth window disappears from task bar & after opening setting, even though I set the Bluetooth to ON it shows Bluetooth is disabled. Here how it looks My system ...
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0answers
27 views

Windows boot menu hd0 msdos3 not found Please help!

2 days ago i formated all hdd drive (i have 1GBhdd and 550GBsdd) where was my windows 10 to fully get over to linux BUT after a couple of days of sweating under this system i decided to go over ...
4
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3answers
2k views

Will Kubuntu 18.04 LTS be supported on 32 bit machines for 5 years?

Will Kubuntu 18.04 LTS be supported on 32-bit machines for 5 years? We downloaded an: ISO file for 32-bit installation on i386 ISO file for 64-bit installation on amd64 Will both platforms be ...
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0answers
69 views

Ubuntu network problems

So I'm new to using Ubuntu and since I installed it a few days ago it hasn't been detecting my wired ethernet connection. I've tried installing the most recent update packages and this didn't work. ...
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2answers
2k views

Does ubuntu 17.10 support the AMD Ryzen APUs?

The new AMD APUs have published. AMD Ryzen Desktop APUs Before building the systems, I'm worried about installing Ubuntu 17.10 on them. Does ubuntu 17.10 support the AMD Ryzen APUs?
3
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2answers
243 views

Will ESM also become available for Ubuntu 14.04?

ESM is available for 12.04, which enables Advantage customers to keep receiving kernel updates and updates for many user space packages. In our case it's very important to know if we'll be able tot ...
3
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3answers
860 views

Somehow ended up on Kernel 4.10 Ubuntu 16.04

I am using a Ubuntu 16.04 system and somehow ended up with the kernel 4.10 on my system. I researched this with uname -a which output was Linux blackbox-H97-D3H 4.10.0-42-generic #46~16.04.1-Ubuntu ...
1
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2answers
742 views

GPU Support on Ubuntu VServer ? (for running OBS)

I set up an Ubuntu VServer, installed Open Broadcaster Software, and wanted to do a little radio stream for YouTube. If I start OBS it shows me a Failed to initialize video. Your GPU may not be ...
0
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1answer
70 views

How do I order the languages in Gnome-language-selector?

I want to add English, Irish and Japanese in language support but despite it saying "Drag languages to arrange them in order of preference" it won't let me actually order them. I want the order to be: ...
5
votes
3answers
626 views

LTS after 5 years of support [duplicate]

Ubuntu 16.04 have support until April 2021. So in 2021 will i have to reinstall whole system or will be asked to update system by"system update like on windows" without formating hdd and losing all my ...
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0answers
131 views

How come I can't install Dolphin or Krusader file managers from the Software Center?

I'm using 16.04. I can install other apps but not the file managers. Terminal commands won't work either. Are these two applications no longer supported? EDIT: Here are my terminal logs: sudo apt-...
11
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3answers
2k views

Why does Kubuntu and Xubuntu 16.04 LTS support end sooner than the official Ubuntu EOL date?

I was searching info for 16.04.3 LTS (for Kubuntu & Xubuntu). It was great to find out about the cool features of those Ubuntu distributions. However, I found something unusual; the EOL date of ...
2
votes
1answer
67 views

find out programmatically which Ubuntu release are supported

Is there a programmatic way for finding out which Ubuntu releases are currently supported by upstream? Something like an HTTP(s) service that returns $ curl https://get_supported_ubuntu_versions.com?...
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0answers
2k views

Help Ubuntu 16.04 download java jdk/jre 6 manual installation , and set path in .bashrc?

Problem of my Game that I want to launch did not work with java7-8 and solution that I need is Solution because server only is supported with 1.6.0 JRE I need to install it manualy but I don't know ...
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1answer
37 views

Patching vulnerabilities in Ubuntu LTS releases

Ubuntu LTS releases have an EOL date of 5 years after release. It does not seem packages are upgraded to newer versions. Does this mean that packages are patched for CVEs for 5 years? Where are ...
1
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1answer
323 views

Ryzen + Gigabyte ubuntu start error

I can't start ubuntu and mint, because it fails with the error: Unexpected IRQ trap at vector 07 I'v tried ubuntu 17.04 and mint 18.3 (based on ubuntu 16.04). My processor: AMD Ryzen 1500x My ...
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votes
1answer
538 views

How can I continue using apt-get on Lubuntu 16.10 [duplicate]

Today apt-get has stopped working on my Lubuntu 16.10. Whenever I try to install packages using apt-get install nothing happens after "reading packages list" has been printed out. I guess that is ...
2
votes
2answers
287 views

Downloading Ubuntu, why its shows “amd64” [duplicate]

I am downloading Ubuntu 16.04.2 LTS when I click on download, then it's shows "amd64" somewhere in the name of file like "ubuntu-16.04.2-desktop-amd64.iso" , What does it mean? Is this not for Intel ...
2
votes
2answers
485 views

support time of other Ubuntu LTS flavours?

I have read this article from here .It says that other Ubuntu flavors of LTS get only 3 years of support. Is this true? This question is not a duplicate of the linked post as I want to know support ...
8
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2answers
1k views

Does someone other than Canonical provide paid support for Ubuntu?

Canonical provides paid support plans, but not for individuals (minimum Order: 50 Desktops). Is there any company other than Canonical providing paid support for Ubuntu for individuals or very small ...
3
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1answer
164 views

Is the last release of Ubuntu Touch LTS?

I was wondering if the last release of Ubuntu Touch was a long term support (LTS) version, on behalf of all the people who have bought tablets or phones and want to keep them going.
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0answers
864 views

installing ubuntu on a voyo v3 mini pc

I had some trouble installing ubuntu on my mini laptop (asus x205ta) and found that there is no good, smooth and straight forward way to install ubuntu on it instead of the factory win 10. so now i ...
9
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2answers
514 views

Is Ubuntu abandoning its phone efforts?

I received an email about this today. Does anyone know anything about Ubuntu stopping their support for Ubuntu Touch? Will the phone and tablet that I have not be supported any more, or receive any ...
15
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2answers
20k views

Will Ubuntu 17.04 Zesty Zapus have LTS? [duplicate]

I've read over the information I can find on 17.04 Zesty Zapus https://wiki.ubuntu.com/ZestyZapus/ReleaseNotes The only information I can go off of for official support: "Ubuntu 17.04 will be ...
12
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2answers
1k views

Finding out if an Ubuntu release is still supported on the command line?

Is there anyway to tell from the command line when a release of Ubuntu is no longer supported? I'm looking for something like this, (without using Google or Wikipedia), apt-release-support xenial Or,...
2
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0answers
58 views

Why does my Ubuntu Server hang on shutdown?

Why does my Ubuntu Server hang on shutdown? My Ubuntu 16.04.1 Server, hangs on shutdown, it unmounts all the mount points and then just hangs. It never cuts the power, just keeps doing those messages ...
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1answer
2k views

What do I have to do getting access the port 8787?

So far I have installed RStudio Server. From that page, accessing the server ask to go on the port 8787 with the a browser and http://<server-ip>:8787. However, when I try, they gave me the ...
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3answers
1k views

Extended support for Ubuntu 12

Not sure if there is a better communication mechanism for asking this question. Ubuntu 12 is EOL April 2017. Do corporations have any option to extend support on 12? Thanks
0
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2answers
331 views

Ubuntu 16.04 LTS requirements [duplicate]

Can Intel® Core™ i5-4210U Processor support Ubuntu 16.04 LTS? My laptop is Dell Inspiron 3542.
0
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1answer
432 views

Will Ubuntu work on this laptop - Dell E7270? [duplicate]

Here is a link to the product: https://www.pcworldbusiness.co.uk/catalogue/item/P236767P
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1answer
177 views

Does the 14.04 and 14.04.5 the same?

If I am an AMD user than these two distro is the same, because many AMD user suggested me this operating system, so these are the same, and if not which should I use?
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1answer
28 views

Command line utility displaying support information for packages and release?

Ubuntu has a command line utility that displays support date stats for a given installation, with at least summary information on packages that are or are not supported and the dates concerned. It is ...
0
votes
1answer
6k views

Login Error Phpvirtualbox

When trying to login in to phpvirtualbox, I get the message below: Could not connect to host (http://127.0.0.1:18083/) When I click on "details", I see: Exception Object ( [message:protected] => ...
1
vote
1answer
963 views

Wacom Intuos Art Medium Compatibilty

I've been searching around and can't find an answer. If you buy a Intuos Art will it work out of the box on Ubuntu 14.04? I use Gimp if you're wondering. The reason I ask is because I really want to ...
2
votes
1answer
493 views

Running “ubuntu-support-status” throws an exception

I was reading on this page that running ubuntu-support-status Will "...print the exact status of your system." However, if I run that command, it crashes and throws an exception. Here's the ...
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1answer
192 views

JVM memory full on my Ubuntu server

Dspace is installed on my Ubuntu server. It's JVM memory is very low. Any way to increase the JVM memory?
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1answer
1k views

PHP 5.5 support after July 2016

Will Ubuntu still support PHP 5.5 after it reaches EOL in July 2016? http://php.net/supported-versions.php Will be there any backported security updates for it?
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3answers
531 views

Ubuntu - Recommended Minimum System Requirements [duplicate]

Can I install and run Ubuntu on this machine? AMD Dual-Core E1-6015 APU with Radeon R2 Graphics (1.4 GHz, 1 MB cache) 4 GB DDR3L-1600 SDRAM (1 x 4 GB) If yes, which version of Ubuntu ...