Questions tagged [scanner]

Questions that relate to a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image.

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Ricoh network scanner on ubuntu 20.04

Good morning, I have a Ricoh IS330DC network scanner, it has drivers only for windows but it would be important for me to use it with ubuntu 20.04. To do this I have installed sane, xsane and simlple-...
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Ubuntu 20.04 - Unable to find Plustek OpticSlim 2610 Scanner

I am using ubuntu 20.04. I am just trying to connect my Plustek OpticSlim 2610 scanner. But i unable to do it. While i run below command sudo sane-find-scanner -q I get this output found USB scanner (...
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At least 3 apps have odd behaviors recently in 20.04 LTS - is there a common cause? [closed]

LibreOffice 'send by email' has suddenly started giving an encoded filename to my email client (Claws) Acroread is now unable to print more than the first page of a multi-page selection SimpleScan (...
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Scanner SMB login failed

I am new to linux world. So please understand if I am missing something or asking something too obvious. I am learning as I use the laptop with Xubuntu. In order me to use my laptop, I need scanner. I ...
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Scan with hplip for HP Envy 5055 printer only scans bottom 1.5 inches of scanned document

Running Ubuntu 18.04.4 Printer is HP Envy 5055. I installed hplip for printer control which works fine for printing. The HP printer manager has an option to scan in the Action menu. When I choose scan,...
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36 views

Brother DCP-J152W - Scanner not working with Simple Scan

I have recently upgraded to Ubuntu 20.04 and the printer is working fine, but the scanner doesn't work in document scan. I downloaded the scanner driver from the Brother site as advised, but still not ...
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1answer
43 views

clamav freshclam did not working

sudo freshclam output: ERROR: /var/log/clamav/freshclam.log is locked by another process ERROR: Problem with internal logger (UpdateLogFile = /var/log/clamav/freshclam.log). ERROR: initialize: ...
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Ubuntu 20.04 - Simplescan just scan page on flatbed and ignores feeder of my HP scanner

I've recently switched to U20.04 from U16.04. With U16.04 I was able to use my scanner (HP OfficeJet 3834) and all its capabilities, including scan "All pages from feeder" (simplescan option)...
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How can I check a USB fingerprint scanner device on Ubuntu 20.04?

I just bought a USB fingerprint scanner from Idemia (link) and I want to check if it is working. I do not want to use this for login on my Ubuntu 20.04 laptop. I only want to check if my laptop is ...
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11 views

gscan2pdf: scan mode “lineart” missing

I just reopened gscan2pdf after a long time and an upgrade to 20.04 and noticed that the "lineart" scan mode is no longer available in the dropdown. Do I need to (re-) install any packages, ...
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56 views

Brother DCP-J572DW does not scan after upgrade to 20.04

In version 18.04 SimpleScan worked fine, as did the printing function. After the upgrade from 18.04 to 20.04 my Brother DCP-J572DW device did not print nor did it scan. When I first launched Document ...
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Brother MFC-L2710DW scanner stopped working after Ubuntu 20.04 upgrade

I have been using for several months my Brother MFC-L2710DW via network with no problems on Ubuntu 18.04. Since I recently upgraded to Ubuntu 20.04 I started facing some issues. During the upgrade ...
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I was using a usb compact digital film scanner with 16.04, this is now not recognised by 20.04. Any help would be appreciated

To scan my collection of 35mm slides to digital format I have been using a Gadget USB Compact Film Scanner that worked well, using Simple-Scan, in 16.04 but on upgrading to 20.04 (via 18.04 where this ...
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55 views

Printer not installing in ubuntu. Can one install alternative drivers?

I have recently purchased a printer and found that the provider apparently does not provide drivers for it in Linux(Canon PIXMA G2411). Is there perhaps some 3rd party software I could use to get ...
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1answer
102 views

Ubuntu 20.04 fingerprint device disconnect during scan

I have a Xiaomi air pro 2 laptop running ubuntu 20.04. It detects my fingerprint device, but after attempting to scan, it disconnects the device. Sometimes it gets further in the scan than others. ...
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56 views

HPLIP: “hp-setup -i” won't ask to setup plugin for HP LaserJet Pro MFP M428fdw

I'm trying to add a HP LaserJet Pro MFP M428fdw printer/scanner to a few Ubuntu 16.04 PCs, they all have HPLIP ver 3.20.0 which is higher than the compatible version for this printer model. When ...
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scanner on OKI MB260

I have an OKI MB260 printer. I installed the i386 driver and support. The printer is ok, but the scanner is not. Debug scanimage -L reads devices only from x64 and not from i386. The scanner needs a ...
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68 views

Cannot scan with Canon TR4550 : SANE_STATUS_DEVICE_BUSY error

I just purchased a Canon Pixma TR4550. It is connected with USB to my desktop running Ubuntu 20.04. For printing, I installed "cnijfilter2-5.70-1-deb" provided by Canon. Printing works fine....
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Something broke my scanning: cannot scan anymore on Canon MF8200 (MF8280Cw)

I am running Xubuntu 20.04 with now 5.4.0-51-generic kernel on a Thinkpad T480. Up until recently I could scan without any problem on my Canon MF8280Cw in LAN / WLAN. Scanner still works with other ...
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HP Deskjet Ink Advantage 2130/2135 software installation (Ubuntu 20.04) [duplicate]

Although the built in drivers for the printer is working fine and with the help of the "Document Scanner" software I can manage to scan the documents but unable to find some features ...
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79 views

Printing is not centered and scanner does not work

I have a Canon MFC642 have the drivers installed from the Canon website. Pages are printed off-center. I tested to make sure it wasn't a hardware issue by printing from different sources and they are ...
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27 views

Epson V550 Ubuntu 20.04 [duplicate]

Everyone. I'm a new user of Linux, very beginner to be fair. I'm trying to keep myself away from Windows/MAC. After hours of surfing,I did not success on my task yet. I would like to use my Epson v550 ...
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36 views

copier machine scanners not detected for A3 ADF auto document feeder

I'm trying to use ADF auto document feeder for A3 sheets and have tested a few copier machines on Kubuntu20.04, 4 different, all failed. One isn't recognized at all when I wire it via USB and/or ...
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1answer
35 views

How to delete extra non functional scanner?

I have an HP laser Jet Scanner. Most scanning software I try to run does not find the scanner. Xsane sees 2 of the same scanner but only works if I select the second. I suspect the other scanner ...
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43 views

Scanner: All but the first page is lost when scanning from the automatic document feeder

Prerequisites: I installed the drivers for my Samsung CLX-3185FW laser printer with scanner unit on Ubuntu 20.04 and connected it via USB. Printing works and also the scanner is detected in Ubuntus ...
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67 views

Scanning failure with HP DeskJet F2410 on Ubuntu 20.04

I connected an HP DeskJet F2410 All-in-one Printer/Scanner through USB to my laptop running Ubuntu 20.04. Running the Document Scanner 3.36.3 detected the scanner as HP DeskJet F2400 Series, however ...
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83 views

Canon LiDE 110 - Device busy

I have a Canon LiDE 110 scanner that has worked for me on previous Ubuntu version (18.04) but is not working anymore on Ubuntu 20.04. When I access the scanner with scanimage I get "Device busy&...
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20 views

Multi-page scanning trouble with Canon MF269dw

I'm trying to scan double-sided, multi-page documents from a Canon MF269dw monochrome laser printer / scanner using Kubuntu 20.04 and both Document Scanner and XSANE software. I installed the latest ...
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44 views

Ubuntu not recognizing my fingerprint scanner

Here I have asus-n580gd laptop with built in fingerprint scanner and I just switched from windows. I installed Ubuntu 20.04 LTS on it. But ubuntu doesn't recognize my fingerprint scanner at all. Here ...
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2answers
107 views

Can't scan with Simple Scan

After upgrading to Ubuntu 20.04.1, I tried to scan a document. The Document Scanner recognizes the existence of the scanner, but issues a caveat (INVALD ARGUEMENT) and terminates. It will not scan ...
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1answer
250 views

Brother network scanner stopped working after 20.04 update

I have DCP-1610W which used to work just fine using Simple Scan before upgrading from 18.04 to 20.04. brscan-skey seems to think it's fine ➜ brscan-skey -l DCP-1610W : brother4:net1;dev0 : ...
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40 views

ScanGearMP cannot save to PNG

It seems like when I used my scanner (Canon MG2520, drivers are installed using the following instructions: http://ubuntuhandbook.org/index.php/2018/10/canon-ij-printer-scangear-mp-drivers-ubuntu-18-...
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48 views

KUbuntu 20.04: how to use simple-scan multipage mode

I have a Brother scanner working, and it is found by simple-scan (Document Scanner). There is an option "Multiple Pages from Flatbed" and a delay that I set to 5s in the Preferences, but the ...
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48 views

USB scanner does not scan until triggered(?) from the command line, e.g. by lsusb

Problem I have an USB scanner installed on Ubuntu 20.04 (details at the bottom of this post). Imagescan starts, but does not scan until I send lsusb -v; to be repeated for each page. Description The ...
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21 views

32 Bit 3170 Epson on 32 bit ubuntu 18.04 seen by scan programs but can't start scanner

I put 32 bit ubuntu 18.04 on my 64 bit computer so I could download the 32 bit drivers for epson 3170 scanner. I gave up trying to get it to work in 64 bit mode. Skanlite and simple scan both see the ...
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36 views

Install Canon TS9120 in wifi mode

Since I can not get my scanner to work using a cable with Ubuntu Mate 20.04, I would like to learn how to install it in wifi mode. This is what is presented when I want to add the Canon TS9120 printer/...
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Can not find any scanners

I am trying out version 20.04. I installed all required drivers for my Canon TS9120 scanner/printer using .deb files. And also tried adding printer with system settings and add printer. Document ...
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30 views

cannot USE xsane/sane due to libusb problem [duplicate]

Ubuntu 20.04 every time I try to use xsane or scanimage -d test -T i get xsane: symbol lookup error: /usr/lib/x86_64-linux-gnu/libsane.so.1: undefined symbol: libusb_set_option scanimage: symbol ...
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Cannot scan at a DPI higher than default (300)

Works fine with default and lower. With a higher DPI enabled, the scan appears to start. The scanner is making scanning noises as normal, and is even taking longer as you would expect with a higher ...
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36 views

How to scan using Lexware MC3224 with xsane

I bought a new expensive printer with a ton of features. Now it seems the good old times are over, where I just could use simple scan and just scan a pdf.. So with the new printer, simple scan just ...
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1answer
157 views

Ubuntu 20.04 upgrade HP Envy 5640 scanner stopped working

I have just upgraded to 20.04 from 18.04, and now I cannot scan. The error message says the device failed to connect. The only devices attached are a webcam and the HP Envy 5640 printer-scanner. The ...
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109 views

How can I install scanner driver for Epson L3110?

I use Epson L3110 with my Ubuntu 16.04 LTS. I already installed the printer driver. How can I install the scanner driver?
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115 views

Install SAMSUNG SF-760P on Ubuntu 20.04

For my SAMSUNG SF-760P multifunction printer I have got the following file: Samsung_SF-760_Series.ppd How is the MFP installed on Ubuntu 20.04? I thank you for any help!
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43 views

How to configure two Epson scanners on my PC (18.04)

I want to configure a second epson scanner device on my PC. Does anybody know the format of required lines in imagescan.conf (epson scanner interface configuration - V3)? My first scanner, a Epson ...
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2answers
309 views

Error installing xsane, sane, hplip, etc with undefined symbol: libusb_set_option error

I consistantly get this error; xsane: symbol lookup error: /usr/lib/x86_64-linux-gnu/libsane.so.1: undefined symbol: libusb_set_option and this error; checking for sane_open in -lsane... no configure:...
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467 views

Unable to connect to scanner

This seems to be a reoccurring problem. There has been other questions similar to this without a decent answer. Ubuntu 20.04.1 locates the scanner when Document Scanner starts up but when told to ...
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42 views

Ubuntu 20.04 Document scanner is not working with HP M1132MFP [duplicate]

When I start "Document scanner" the scanner prints: Ready to scan HP HP_LaserJet_Professional_M1132_MFP After I pressed the Scan button the scanner prints: Failed to scan Unable to ...
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1answer
1k views

Ubuntu 20.04 Network printer works but scanner not detected

Samsung SCX-3405W Laster Multifunction Printer On Ubuntu 20.04. The printer works but scanner is not detected by Document Scanner (simple-scan).
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19 views

Document Scanner doesn't produce color images

This is the same issue as one reported about two months ago that was not unanswered. I have a Lexmark CX317dn printer/scanner connected to my desktop via USB connection. I recently upgraded to Ubuntu ...
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133 views

Xsane Plugin in Gimp can Preview an image, but can't open the scanner to scan it

I have Lubuntu 20.04LTS and an Epson 4-in-1 XP-440 that's fairly vanilla and is supported. All features were plug-and-play in 18.04LTS...worked out of the box like a charm. I upgraded to 20.04LTS ...

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