Questions tagged [remote-assistance]

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Ubuntu 20.04 remote assistance from Windows

Does anyone know a software I can install in both Ubuntu and Windows to remote assist users on Linux by screen sharing? The IT assistance team uses Windows, the user needing assistance uses Ubuntu 20....
Rey's user avatar
  • 21
3 votes
2 answers

remote assistance application

I goggled around a lot but I didn't find a proper answer to my question, so I'm going to ask it here. I convinced my parents to switch to Xubuntu and I would like to offer them remote assistance ...
the_candyman's user avatar
1 vote
0 answers

Free remote support applications? [duplicate]

Possible Duplicate: Is there an equivalent to Windows Remote Assistance/iChat screen sharing? I'm using TeamViewer right now from my Ubuntu system to provide remote support for other Linux and ...
Ingram's user avatar
  • 175
5 votes
3 answers

What protocols support screen sharing on Empathy?

I am trying to follow the directions here but so far have not found a working protocol so I was wondering if anyone knew of a working protocol that works?
TheXed's user avatar
  • 26.6k
19 votes
7 answers

Best VNC / remote desktop software for assistance

Poll on best VNC / remote desktop software for assisting others on Windows/Mac machines from Ubuntu? I've heard good things about TeamViewer and Fog Creek Copilot, but I'm wondering if the included ...
emf's user avatar
  • 1,692
5 votes
4 answers

Is there an equivalent to Windows Remote Assistance/iChat screen sharing? [duplicate]

Possible Duplicate: Remote Desktop similar to Teamviewer? I'm used to being able to help my parents through iChat screen sharing on OS X and Remote Assistance on Windows. Is there something that ...
Benjamin Pollack's user avatar