Questions tagged [bug-reporting]
Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.
668
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What should I do when Ubuntu freezes?
All operating systems freeze sometimes, and Ubuntu is no exception. What should I do to regain control when...
just one program stops responding?
nothing at all responds to mouse clicks or key ...
- 76.8k
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7
answers
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How do I report a bug?
I found a problem with an application on Ubuntu.
Questions :
How do I best report the issue?
What sort of information should I provide?
- 37.4k
361
votes
6
answers
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Getting "System program problem detected" pops up regularly after upgrade
This started to happen immediately after I had rebooted the first time after doing a system upgrade. It first starts with a dialogue that says "System program problem detected". Then when I try to hit ...
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answers
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There's an issue with an Alpha/Beta Release of Ubuntu, what should I do?
I've been running Alpha releases of Ubuntu for some time now. I keep running into issues - how can I get these resolved? What should I do when I encounter these problems? And where can I find other ...
56
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3
answers
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How can I track a bug that caused a crash and was reported via apport / whoopsie?
It used to be that when a program crashed, especially when a user was using a pre-release of Ubuntu, apport could be used to open a bug report. The user could then track the bug, see if it affected ...
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4
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Where can I send feature requests?
Where can I send feature requests? Both for Ubuntu as a whole and individual (supported) apps?
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47
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2
answers
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I want to fix a bug. Where do I start?
Although I am not a professional programmer, I have written a program or two. Yet, nowadays every engineer and scientist learns to program a bit as well, and as such I am used to writing programs in ...
- 6,298
45
votes
9
answers
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Bluetooth doesn't work after resuming from sleep, Ubuntu 18.04 LTS
Bluetooth earphones work fine until sleep. After resuming from sleep however, they appear to connect for a brief moment before disconnecting. On blueman, the error given is Resource temporarily ...
- 561
42
votes
1
answer
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[Firmware Bug]: TSC_DEADLINE disabled due to Errata - what should I do about this?
I saw several bugs and error messages when I was looking by chance into the tool called "logs".
Being a newbie in Ubuntu I have no idea how to deal with these bugs, where to report them or how to fix ...
- 693
29
votes
7
answers
650
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How to get a bug noticed
What is the best way to get a critical bug noticed by the right people, so it can be fixed ASAP?
There is a bug with GVFS which is preventing developers, like myself, from using IDE's in 10.10. We ...
- 4,812
27
votes
1
answer
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How do I subscribe to a bug?
Sometimes people tell me to subscribe to a Launchpad bug so I can follow along it's progress, how do I do this?
- 71.8k
24
votes
1
answer
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Should I report an old bug that is still present?
Hot corners enabled via the Unity tweak tool in Ubuntu 16.04 do not work properly after rebooting. I've seen that this bug has been present since 14.04 and it has been reported on Launchpad, but it ...
user525303
21
votes
2
answers
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"System problem detected" in Ubuntu 14.04 LTS [duplicate]
When I start my Ubuntu 14.04 LTS machine, the following dialog comes always. If I cancel it and restart, now also it simply comes again and I cannot stop it from coming.
My privacy setting as follows ...
- 3,368
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votes
3
answers
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Tools to diagnose Ubuntu problems
Over time a user will have several problems with Ubuntu as any other OS in the world. What tools and terminal commands exist in Ubuntu to help diagnose how the problem occurred and help solve it if it ...
19
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3
answers
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how to read and use crash reports?
A small independent application is crashing on my system (Kubuntu 12.04). I want to manually review the info in the crash report and then email the relevant parts to the developer. The file is located ...
- 5,829
17
votes
3
answers
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Dark Mode not working in 20.04
I upgraded from 18.04 to 20.04 and tried to enable dark mode but this is not working.
Here is one more weird thing I noted. I am running Ubuntu 20.04 but this message shows 18.04.
Update: This ...
- 353
17
votes
1
answer
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How are Ubuntu bugs' importance values decided?
How is a specific bug's importance decided for bugs against packages in ubuntu?
And by Importance, I mean 'Low', 'Medium', and other importance values on the Launchpad bug trackers.
- 74.9k
17
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3
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suspend is not working after updating to Ubuntu 14.04 from 13.10
I am not able to put my laptop to suspend(sleep) mode,If I click on suspend it just locks the screen and nothing happens ?
I updated my previous version of UBUNTU from 13.04 to 13.10 then to 14.04
...
- 311
16
votes
1
answer
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What tools do I need to use to report a bug in a developers PPA?
When you want to report an error the best way to report a package in Ubuntu is sudo ubuntu-bug package.
But what if the package is in a developers PPA and I want ...
- 231
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votes
1
answer
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How do I add myself to bug report? [duplicate]
There is a bug report on Launchpad that describes exactly what is happening to me.
How do I add myself to this bug report as it is currently marked as "undecided" importance with no-one assigned to ...
- 483
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votes
2
answers
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Is it possible to get a patch included in the current release? If so, how?
So a while back I reported a bug in Compiz's Place Window plugin. It's a fairly major regression for people affected by it: mainly those using Gnome-Fallback, judging by the reports.
A patch surfaced ...
Oli♦
- 293k
14
votes
3
answers
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My hardware needs a module to be blacklisted to work, how can I get this fix shipped?
I have an Acer Timeline 1830T. When I install 10.10 and 11.04 it needs to have the acer-wmi module blacklisted for wireless to work.
I think I need to file a bug on the linux kernel but I am not sure....
- 71.8k
14
votes
2
answers
656
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Why did Apport make my bug report private?
Apport detected a crash and assisted with submitting a bug report to Launchpad, but it make the report private. Why?
It doesn't seem very helpful that I'm the only one with permission to read the ...
- 76.8k
14
votes
1
answer
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Ubuntu Development version / How to participate, or how to get a smooth ride
Questions about the Ubuntu Development version
Background
AskUbuntu is dedicated to helping users with the current released versions of standard Ubuntu and Ubuntu community flavours (Kubuntu, Lubuntu ....
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14
votes
2
answers
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Should I include logs that contain "sensitive information"?
Sometimes, when info is being collected by ubuntu-bug (either automatically following a program crash or by manually calling it) the following dialog pops up:
Should I include these files or not? ...
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votes
2
answers
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What happens after `ubuntu-bug` has done its thing?
Until some time ago you ran apport-bug or ubuntu-bug to start reporting a bug. The system would then open launchpad with your account, upload the collected information and let you add more info to the ...
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votes
3
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How to report a system bug
I'm dealing with this issue: Ubuntu won't shutdown (stuck on "Stopping VirtualBox kernel modules")
and I almost lost my nerves when I wanted to report a bug. I'm studying this "How to ...
- 594
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votes
4
answers
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"An uncaught exception was raised:Invalid version string 'GNU/Linux'" when creating bootable USB stick
Still unsolved bug here and bug -report here, bug in 12.04 and apparently in many other versions. How can I create an bootable USB -stick with Ubuntu?
- 739
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How do I view CoreDump file?
When reporting a bug from a crash, the bug is made private and a file called CoreDump.gz. The Bug Triage documentation says the following:
If the crash still has a CoreDump.gz attachment, then it ...
- 3,233
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votes
1
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What tools exist to report bugs
As of today I only knew about ubuntu-bug which I could use to report bugs about a specific program. But now I learned about apport-collect and apport-bug which basically are:
apport-bug - Reports ...
- 212k
13
votes
2
answers
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Where can I see which ubuntu release ships the fixed version of a program affected by a bug?
This bug is marked "fixed released":
https://bugs.launchpad.net/ubuntu/+source/python3.4/+bug/1290847
Where can I see which Ubuntu release ships the fixed version?
PS: I would like to avoid reading ...
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votes
2
answers
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woopsie-upload-all process consumes cpu 100%
My ubuntu environment is the below
$ uname -a
Linux jae-pc 5.4.0-33-generic #37-Ubuntu SMP Thu May 21 12:53:59 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
...
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How do Bugs get Categorized and what is the lifecycle of a bug?
How do bugs in ubuntu get categorized and what is a bug's life cycle?
Also, "What does each bug's 'Status' mean, and how is it determined"
- 74.9k
11
votes
5
answers
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How can I best retest a bug in a newer or development release?
I have reported a bug that occurs in Karmic on launchpad, and I have been asked to re-test it on lucid or maverick. How can I do this best?
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4
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How to resolve the "/lib/modules/3.13.0-27-generic/build: No such file or directory" error message?
I'm following the instructions on this page so I can submit enough information about my machine to this bug report module.
I'm stuck in running some of the following commands
git clone git://github....
- 3,336
11
votes
4
answers
222
views
Are Launchpad bugs in a way moderated?
Is Launchpad (in general) moderated?
brainstorm is
ask ubuntu is
ubuntu answers is
what about ubuntu bugs?
- 304
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1
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How do I report a paper cut?
I've seen this project called One Hundred Paper Cuts, and I'd like to report a paper cut, but don't know how. Can someone please tell me how to go about doing this.
user2405
11
votes
3
answers
847
views
Where to report issues of snaps?
I don't seem to find any information where to report issues with snaps, i.e. applications which are installed through snap install instead of the system package manager apt-get.
Since most bug ...
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1
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How do I submit a full bug report with crash dump and steps to reproduce?
I have found a reproducable crash bug in xserver-xephyr. When I run the following command:
apport-bug /var/crash/_usr_bin_Xephyr.1000.crash
it sends a whoopsie report and does not ask me for any ...
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5
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What does "Fix Committed" mean?
Is it valid if I mark a bug "Fix Committed" if the package in question is hosted upstream (outside of Launchpad)?
example: bug report, committed fix.
- 1,967
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4
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10
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What Ubuntu versions are affected by CVE-2022-0847 [duplicate]
I have been informed about the CVE-2022-0847 vulnerability. I'm wondering what versions of Ubuntu are affected by such a bug.
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Natural Scrolling doesn't work in 12.04 in some windows. Where should I report the bug?
Natural scrolling using ".Xmodmap": pointer = 1 2 3 5 4 7 6 8 9 10 11 12 doesn't work anymore in 12.04 on some Ubuntu-specific apps like the Software Center, settings window, and update-center. Under ...
- 646
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votes
2
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Window stuck on 'Force UEFI installation?' window
I'm using a Macbook Pro w/ Intel i5 processor and have attempted to install ubuntu 15.10, 64-bit as dual boot along with OSX. I booted Ubuntu using a USB and went through the installation process, ...
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8
answers
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Ubuntu 16 reboots seconds after shutdown
I've just updated my ubuntu 15 to ubuntu 16. Now, every time I shutdown, the computer reboots after a few seconds! I've already googled for solutions but nothing worked.
My computer is a HP probook ...
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1
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/var/crash/ - should I send it?
I randomly receive a message from crash reporter roughly once a week. What should I do with it? I feel it is a non-essential bug and my report will simply pollute the bug tracking system. I can delete ...
- 338
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2
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How confidential are automatic crash reports made by apport?
I noticed that starting with Ubuntu 13.10 (or maybe 13.04), thunderbird crash reports are handled by apport, while they were handled by Mozilla's tool before.
Question
How confidential are automatic ...
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apport-retrace fails with error: report file does not contain one of the required fields
I installed an application from the developer's website and it was crashing.
I tried using this form of apport-retrace to get a report I could email to the dev myself:
apport-retrace --confirm --gdb ...
- 5,829
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1
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What is the package name for the Ubuntu installation wizard? [duplicate]
I need to log a bug against the 12.04 installer (the installation wizard that you run off the CD/DVD). What is the package name for this application?
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How to solve black screen after suspension or lock screen with Ubuntu 22.04 LTS?
Hi everyone I just installed Ubuntu 22.04, every time I suspend or lock my screen there is a black screen and I have to force shutdown.
I have NVIDIA 940MX
I have tried all the options on the Internet ...
