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Questions tagged [bug-reporting]

Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.

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Lock Screen & Dock Bug

There appears to be a bug with both of my machines running Ubuntu 18.04 with latest updates. I've seen this bug posted elsewhere, but I can't seem to find the post again. When I lock my machine it ...
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1answer
33 views

KDE Plasma bug in Kubuntu

Does anybody know what the bug on the attached picture is and how it could be fixed?
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0answers
21 views

Skype not working - Ubuntu 18.04

I've installed Skype on my PC via Ubuntu Software. The installation went flawless, but when I try to launch it the system crashes and I have to log in again because the session had been closed. ...
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31 views

Does anyone know why the software, spreadsheets and such freezes on Ubuntu 16.04.5 [duplicate]

When opening the file manager or spreadsheets or a couple of windows, the whole computer seems to freeze up and will not release itself. We use Ubuntu 16.04.5 Please can anyone offer suggestions?
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Why does Pressing Ctrl cause new tab to open sometimes and has some weird effects in other programs?

I am using ubuntu 16.04 in Vivobook ASUS. Sometimes ctrl command opens new tab in my browser. I think it is not about my browser since it has different weird effect in other programs too like in R ...
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13 views

Trouble with graphic after Upgrade to Ubuntu 18.04: it changes grub entries - Bug?

Why isn't Ubuntu able to recognize that my graphics (Kaveri Radeon R7) does not support nomodeset? Is there no chance to check this? For me this seems to be a bug I would want to report. I'm right, ...
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0answers
24 views

Laptop refusing to suspend

When I suspend my laptop, a Dell XPS 13 9370, it wakes up again after a second. Even when I close the lid, which also triggers the suspend-procedure, I can see the screen lighting up at the edges. I'm ...
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32 views

(New User) I've got a problem in my Ubuntu after formatting

I was very happy user in Ubuntu but when this problem came I detected that VirtualBox was the problem, I tried so hard to fix it but I couldn't, So I formatted my system and installed Ubuntu once ...
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22 views

undo delete of gpg key

I am using wsl on Windows 10 of Ubuntu: I wanted to delete a GPG key (the GPG key of Microsoft), so I used the command "sudo apt-key list" image of gpg keys Final of GPG Keys I write " sudo apt-key ...
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0answers
83 views

I have some error and can you help me to repair my system [duplicate]

When I tried to install winehq via Synaptic it showed this warning: W: Target Packages (non-free/binary-armhf/Packages) is configured multiple times in /etc/apt/sources.list.d/spotify.list:1 and /...
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1answer
17 views

Lost info when changing language on Ubuntu

I change the language on ubuntu and lost all pictures, music, downloads, documents when updated the 'folder's name'.
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21 views

Is kernel 4.15.0.39-generic is resetting the BIOS

So I've had this on 3 machines now 2 were the same manufacturer and one not the same. Since upgrading to kernel 4.15.0.39-generic I've been getting Real Time Clock errors where the BIOS is reset back ...
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40 views

Ghost icons in Ubuntu 18.04 [duplicate]

When uninstalling applications there are cases in which the icon remains. I reinstall the same application and the icon is duplicated with the difference that the new one works and the old one doesn't....
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0answers
437 views

How to fix Ubuntu 18.04LTS freezes?

I've installed latest Ubuntu 18.04.1 LTS about a week ago. All the soft was installed via system menu or Jetbrains repo. In 2 days appeared freezes - only mouse moves, irresponsive to keyboard, timer ...
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0answers
20 views

Found no way to file bug report to “libnewlib-arm-none-eabi: Multilib directory structure incompatible with gcc for Ubuntu 18.04”

Hy Folks, I stumbled over the very same issue "libnewlib-arm-none-eabi: Multilib directory structure incompatible with gcc" which has been verified to be valid also by debian guys for ubutu 18.04 ...
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1answer
26 views

Which GNU savannah bug report URLs are accepted by Launchpad?

I reported https://bugs.launchpad.net/ubuntu/+source/grub2-signed/+bug/1800340 which (as so often) didn't get any feedback, so I reported it upstream at https://savannah.gnu.org/bugs/?func=detailitem&...
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60 views

Ubuntu 18.04.1 LTS Wifi Connectivity Issue

I installed Ubuntu 18.04.1 LTS on my Haier Y11B laptop. But after installing my WiFi works sometimes or sometimes it don't work. Sometimes it shows all the WiFi network available around me and allows ...
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1answer
46 views

Ubuntu overheating possible hw damage + defaults to gentoo kernel + initramfs-tools issue + failed to detect appropriate partition

Hardware: https://www.asus.com/us/ROG-Republic-Of-Gamers/ROG-G750JS/specifications/ If ubuntu is installed as a dualboot with other distro it want's to use other HDD by default when first HDD has ...
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0answers
22 views

Frozen context menu 18.04

1-3 times per day I go to right-click an open program on my taskbar and I get the standard context menu except nothing can be selected (can't click exit, and the menu continues to overshadow ...
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0answers
13 views

Bug reporting tool not working - what do I do?

I want to report a bug in a desktop application package (tomboy) in 18.04. Following the guide on help.ubuntu.com, in a terminal window I issue ubuntu-bug tomboy. (This actually calls apport-gtk on my ...
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0answers
38 views

Best way to report/handle problems with Wine?

I've just started using Wine. It runs my two games fine, but then after like 10-15 minutes it crashes with a "page fault on read access to 0x00e2e000 in 32-bit code". I then have the option to save ...
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21 views

“Unable to access location” on 1st try. Works fine on 2nd try?

I'm experiencing an odd issue with 18.04.01 LTS. When I try to access two of my HDD's from the "Files" icon, I first get a message when I click the drive icon: "Unable to access location" I close ...
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28 views

How do I figure out which package is causing my black screen issues?

I am getting a black screen on different linux distributions (Ubuntu 18.04, Kubuntu 18.04, Manjaro GNOME 17.1.12) as long as only one monitor is enabled and connected. When 2 monitors are connected ...
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0answers
16 views

Cross-reference in LibreOffice Writer to a figure

In order to insert a cross-reference for a figure, I used to do following: Insert cross-reference open the tab cross-reference select figure as Type choose the appropriate caption select Category and ...
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1answer
40 views

How do I report a bug when Launchpad fails?

I'm installing xubuntu 18.04.1 fresh, less than 15 minutes after the install finished I had a problem with vim-nox (a.k.a /usr/bin/vim.nox). I tried "ubuntu-bug vim-nox" and things got weird very ...
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81 views

How can I submit a bug report on 18.04 Update?

After update to 18.04 from download, I received the following error message: "installed systemd-shim package post-removal script subprocess returned error exit status 2." Also encouraged to submit a ...
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1answer
136 views

sudo apt-get update failed me repeatedly

i keep getting this output when i run sudo apt-get update Err:1 http://security.ubuntu.com/ubuntu xenial-security InRelease Temporary failure resolving 'security.ubuntu.com' Err:2 http://ppa....
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0answers
46 views

Sometimes PKExec does nothing and just hangs, is this a bug?

Sometimes when I run $ pkexec echo test (it happens with any program) after the computer has been on for a while, no graphical dialogue "Authentication required" appears, and pkexec just hangs ...
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0answers
19 views

Where do I report a bug about touchpad behaviour? [duplicate]

I found a bug (or probably: unimplemented behaviour) in how the touchpad operates in GNOME 3. I'd like to report it in the appropriate channels (or at least check if it's already reported), but I have ...
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0answers
9 views

No sound before first sleep

So I am on Ubuntu 18.04. I have to explicitly close the lid and open it again for the sound to start working on built-in speakers. Headphones work fine without requiring first sleep. Any fix? What ...
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1answer
291 views

ubuntu 18 freeze when systemctl restart systemd-logind.service

I am trying to change lid close behavior using this When I get to the systemctl restart, system freezes and gets stuck. What am I doing wrong here? Is there a simpler solution?
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1answer
184 views

NumLock light ignores NumLock key on MSI laptop in 18.04

The numlock key works normally on my MSI MS-1759 laptop, but its indicator light does not. When the button is pressed, numlock toggles on but its light stays off. Via terminal it can be forced open ...
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232 views

Check Resolution to 18.04 gdm3 Issue

After a recent software update my computer stopped booting into the normal login screen. Instead I see several terminal logs that ends with Started User Manager for UID 120 Or something like this ...
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0answers
575 views

VMware: Ubuntu 18 Kernel panic [duplicate]

I am trying to install Ubuntu 18 on a new laptop (Asus, windows 10) with VMware. I get the following error while installing: Any way to fix this ?
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1answer
26 views

Failed upgrade- what to do?

I have just tried to upgrade to U14.04.05LTS and received the following error message: "Please report this bug for the 'update-manager' package and try to include the following error message: "'E:...
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0answers
30 views

[Firmware Bug]: TSC_DEADLINE disabled due to Errata; [duplicate]

Working on Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz with Windows as Dual Boot. Every time I try to boot from USB Drive, I get this : [Firmware Bug]: TSC_DEADLINE disabled due to Errata; ...
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0answers
235 views

How to install a particular version of nvidia-settings?

I am currently using Ubuntu 16.04 LTS.Since the latest Nvidia Driver update 396. I have had trouble opening the GUI of Nvidia server X settings so that I could switch between my prime profiles. So, ...
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0answers
28 views

My computer goes out of standby by itself

I have ubuntu 18.04 LTS installed, and when I close the cover of my computer to put it to sleep, it turns on all alone a few seconds later ... I always find it turned off the next day because the ...
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0answers
789 views

how to fix bug found on meltdown/spectre?

linux found bug on meltdown and spectre . what i do for fix this problem ? discription in text note in home directory is ; bug: cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass ; file name is :...
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0answers
103 views

e17 enlightenment on bionic beaver black screen

I installed e17 package from the official repos. First run wizard for enlightenment ran fine, but subsequently, I only getting a black screen after login. I think debian uses the same pacakges. I ...
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0answers
121 views

Ubuntu 18.04 Logscreen graphical bug

I recently upgraded my Ubuntu 16.04.1 OS to 18.04 LTS, and noticed a small display bug at the login screen: When I close my computer's cover, the computer goes to sleep, so far everything is normal. ...
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1answer
31 views

What is the accepted way to contact the Ubuntu development team

Background I use Ubuntu on a daily basis. I will get the occasional crash that warrants a developer report tool. It sends in the report. (I have no idea if this is useful. Often I know the cause and ...
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53 views

AUTHENTICATING FOR com.ubuntu.apport.root-info: No session for cookie

I ran the ubuntu-bug command, and it started gathering logs, then showed this in the console: ==== AUTHENTICATING FOR com.ubuntu.apport.root-info === Authentication is required to collect system ...
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0answers
336 views

ASUS GU501GM (Zephyrus) Elantech touchpad troubleshooting

I recently submitted a bug report regarding the touchpad in my new ASUS GU501GM laptop, which appears to have an Elantech touchpad (ELAN1201 to be precise). It is not detected in Ubuntu 18.04 with ...
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5answers
5k views

Bluetooth doesn't work after resuming from sleep, Ubuntu 18.04 LTS

Bluetooth earphones work fine until sleep. After resuming from sleep however, they appear to connect for a brief moment before disconnecting. On blueman, the error given is Resource temporarily ...
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0answers
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How do I report a bug on Launchpad when I don't know which package it affects? [duplicate]

How do I report a bug on Launchpad when I don't know which package it affects? I tried just reporting it directly to "Ubuntu", but "Report a Bug" on https://bugs.launchpad.net/ubuntu just redirects to ...
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1answer
32 views

Can I report about bug in system that I don't use?

Let's say I remember that I found some bug in Kubuntu or Ubuntu. But now I use Xubuntu. How could I report those bug ? Or it is necessary to run those ?
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0answers
326 views

Ubuntu 18.04 fails to authenticate after first attempt

If I mistakenly type my password incorrectly, then Ubuntu shows message to say unable to authenticate, and then even if I enter correct password, it just shows a blank purple screen and doesn't take ...
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0answers
16 views

terminal error while Set permission to install torrent [duplicate]

When I've attempted to install utorrent on 16.04 using terminal with no succes due to error in "sudo chmod -R 755 /opt/utorrent-server-alpha-v3_3/" which shows this "sudo : unable to resolve host <(...
2
votes
1answer
524 views

Ubuntu won't wake up from suspend

When I suspend my Ubuntu (version 18.04), it doesn't wake up by clicking buttons or anything (even though I do hear the computer is on). Only option I have is to power it off and on. My computer info:...