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Questions tagged [bug-reporting]

Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.

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Cross-reference in LibreOffice Writer to a figure

In order to insert a cross-reference for a figure, I used to do following: Insert cross-reference open the tab cross-reference select figure as Type choose the appropriate caption select Category and ...
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0answers
26 views

How do I report a bug when Launchpad fails?

I'm installing xubuntu 18.04.1 fresh, less than 15 minutes after the install finished I had a problem with vim-nox (a.k.a /usr/bin/vim.nox). I tried "ubuntu-bug vim-nox" and things got weird very ...
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0answers
16 views

Windows get wired actions after installing Ubuntu 18.04 through Yumi? [on hold]

Recently i installed Ubuntu 18.04 along side the Windows 10 using YUMI, and then every time i boot Ubuntu at the first time and restart after work done and reboot with Windows the time is few hours ...
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0answers
35 views

How can I submit a bug report on 18.04 Update?

After update to 18.04 from download, I received the following error message: "installed systemd-shim package post-removal script subprocess returned error exit status 2." Also encouraged to submit a ...
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1answer
48 views

sudo apt-get update failed me repeatedly

i keep getting this output when i run sudo apt-get update Err:1 http://security.ubuntu.com/ubuntu xenial-security InRelease Temporary failure resolving 'security.ubuntu.com' Err:2 http://ppa....
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0answers
23 views

Sometimes PKExec does nothing and just hangs, is this a bug?

Sometimes when I run $ pkexec echo test (it happens with any program) after the computer has been on for a while, no graphical dialogue "Authentication required" appears, and pkexec just hangs ...
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0answers
19 views

Where do I report a bug about touchpad behaviour? [duplicate]

I found a bug (or probably: unimplemented behaviour) in how the touchpad operates in GNOME 3. I'd like to report it in the appropriate channels (or at least check if it's already reported), but I have ...
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0answers
9 views

No sound before first sleep

So I am on Ubuntu 18.04. I have to explicitly close the lid and open it again for the sound to start working on built-in speakers. Headphones work fine without requiring first sleep. Any fix? What ...
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1answer
119 views

ubuntu 18 freeze when systemctl restart systemd-logind.service

I am trying to change lid close behavior using this When I get to the systemctl restart, system freezes and gets stuck. What am I doing wrong here? Is there a simpler solution?
3
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1answer
97 views

NumLock light ignores NumLock key on MSI laptop in 18.04

The numlock key works normally on my MSI MS-1759 laptop, but its indicator light does not. When the button is pressed, numlock toggles on but its light stays off. Via terminal it can be forced open ...
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0answers
130 views

Check Resolution to 18.04 gdm3 Issue

After a recent software update my computer stopped booting into the normal login screen. Instead I see several terminal logs that ends with Started User Manager for UID 120 Or something like this ...
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0answers
574 views

VMware: Ubuntu 18 Kernel panic [duplicate]

I am trying to install Ubuntu 18 on a new laptop (Asus, windows 10) with VMware. I get the following error while installing: Any way to fix this ?
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1answer
24 views

Failed upgrade- what to do?

I have just tried to upgrade to U14.04.05LTS and received the following error message: "Please report this bug for the 'update-manager' package and try to include the following error message: "'E:...
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0answers
30 views

[Firmware Bug]: TSC_DEADLINE disabled due to Errata; [duplicate]

Working on Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz with Windows as Dual Boot. Every time I try to boot from USB Drive, I get this : [Firmware Bug]: TSC_DEADLINE disabled due to Errata; ...
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0answers
107 views

How to install a particular version of nvidia-settings?

I am currently using Ubuntu 16.04 LTS.Since the latest Nvidia Driver update 396. I have had trouble opening the GUI of Nvidia server X settings so that I could switch between my prime profiles. So, ...
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0answers
27 views

My computer goes out of standby by itself

I have ubuntu 18.04 LTS installed, and when I close the cover of my computer to put it to sleep, it turns on all alone a few seconds later ... I always find it turned off the next day because the ...
2
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0answers
556 views

how to fix bug found on meltdown/spectre?

linux found bug on meltdown and spectre . what i do for fix this problem ? discription in text note in home directory is ; bug: cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass ; file name is :...
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0answers
62 views

e17 enlightenment on bionic beaver black screen

I installed e17 package from the official repos. First run wizard for enlightenment ran fine, but subsequently, I only getting a black screen after login. I think debian uses the same pacakges. I ...
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0answers
103 views

Ubuntu 18.04 Logscreen graphical bug

I recently upgraded my Ubuntu 16.04.1 OS to 18.04 LTS, and noticed a small display bug at the login screen: When I close my computer's cover, the computer goes to sleep, so far everything is normal. ...
1
vote
1answer
30 views

What is the accepted way to contact the Ubuntu development team

Background I use Ubuntu on a daily basis. I will get the occasional crash that warrants a developer report tool. It sends in the report. (I have no idea if this is useful. Often I know the cause and ...
0
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0answers
43 views

AUTHENTICATING FOR com.ubuntu.apport.root-info: No session for cookie

I ran the ubuntu-bug command, and it started gathering logs, then showed this in the console: ==== AUTHENTICATING FOR com.ubuntu.apport.root-info === Authentication is required to collect system ...
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0answers
240 views

ASUS GU501GM (Zephyrus) Elantech touchpad troubleshooting

I recently submitted a bug report regarding the touchpad in my new ASUS GU501GM laptop, which appears to have an Elantech touchpad (ELAN1201 to be precise). It is not detected in Ubuntu 18.04 with ...
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4answers
3k views

Bluetooth doesn't work after resuming from sleep, Ubuntu 18.04 LTS

Bluetooth earphones work fine until sleep. After resuming from sleep however, they appear to connect for a brief moment before disconnecting. On blueman, the error given is Resource temporarily ...
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0answers
16 views

How do I report a bug on Launchpad when I don't know which package it affects? [duplicate]

How do I report a bug on Launchpad when I don't know which package it affects? I tried just reporting it directly to "Ubuntu", but "Report a Bug" on https://bugs.launchpad.net/ubuntu just redirects to ...
1
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1answer
32 views

Can I report about bug in system that I don't use?

Let's say I remember that I found some bug in Kubuntu or Ubuntu. But now I use Xubuntu. How could I report those bug ? Or it is necessary to run those ?
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0answers
268 views

Ubuntu 18.04 fails to authenticate after first attempt

If I mistakenly type my password incorrectly, then Ubuntu shows message to say unable to authenticate, and then even if I enter correct password, it just shows a blank purple screen and doesn't take ...
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0answers
16 views

terminal error while Set permission to install torrent [duplicate]

When I've attempted to install utorrent on 16.04 using terminal with no succes due to error in "sudo chmod -R 755 /opt/utorrent-server-alpha-v3_3/" which shows this "sudo : unable to resolve host <(...
2
votes
1answer
409 views

Ubuntu won't wake up from suspend

When I suspend my Ubuntu (version 18.04), it doesn't wake up by clicking buttons or anything (even though I do hear the computer is on). Only option I have is to power it off and on. My computer info:...
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0answers
459 views

Ubuntu unable to wake up after suspending

Issue: I installed Ubuntu 18.04 on my MSI computer (because linux > default windows duhh) but whenever the computer Suspends, it can't un-suspend the screen is just dark, though you can hear the ...
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0answers
19 views

Bug reporting / Log info with sensitive info removed [closed]

I remember a year or so ago I used a tool to report a bug or send automated log files that concealed sensitive data. What is it?
1
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1answer
179 views

How to report bugs in 18.04 Beta [duplicate]

Ubuntu 18.04 Beta is looking good, but I keep running across a few difficulties related to how they have altered the boot process. What is best way to report bugs?
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0answers
37 views

unix-odbc package, undefined reference to SQLCancelHandle [duplicate]

I am trying to compile a ODBC software with the unix-odbc library which I installed with the following command on Ubuntu 16.04. apt-get install unixodbc-dev unixodbc-bin unixodbc The library worked ...
0
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1answer
60 views

The days on my lock screen are in another language

On my lock screen from Ubuntu 17.10.1, the days are not in English but in German, like Monday = Montag and Thursday = Donnerstag. My system standard language is English. Is there a solution for ...
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0answers
27 views

Is there people from MOTU, which work with patched bugs?

Sometimes in universe repositories happens situation, that a bugreport is opened, confirmed, has a patch, but nobody maintaines this package, so bug lasts for years, because nobody, who have write ...
4
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1answer
73 views

When to report errors during beta testing

I have an amateur question. I've noticed with the 18.04 beta (budgie-flavor) that usually when I have a bug, it's usually fixed with another update. Most of my bugs seemed to be an issue with a delay ...
1
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0answers
31 views

A PC boots using the “with upstart” option, but not with the default option (systemd) - is this a reportable bug?

My Dell 755 PC with 16.04 (and a dual-boot of Windows 10) has a problem. It started right after some updates that required a reboot to complete. My question is, is this a reportable bug, considering ...
12
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1answer
1k views

Ubuntu Development version / How to participate

Questions about the Ubuntu Development version Background AskUbuntu is dedicated to helping users with the current released versions of standard Ubuntu and Ubuntu community flavours (Kubuntu, ...
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0answers
40 views

Can't send crash report

Where do I have to complain about bugs regarding the crash report system of Kubuntu 16.04? Or does anyone know about this bug? Background: a few days ago I tried to send a bug report, wich Kubuntu ...
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0answers
49 views

A weird Bug! Ubuntu keyboard and terminal, need guidance

Today I observed a very strange behavior on my Ubuntu 14.04 LTS. While my keyboard is fully functional on gedit editor and some other applications, when I am in Terminal, Google Chrome, or software ...
14
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1answer
978 views

How do I add myself to bug report? [duplicate]

There is a bug report on Launchpad that describes exactly what is happening to me. How do I add myself to this bug report as it is currently marked as "undecided" importance with no-one assigned to ...
6
votes
1answer
620 views

Ubuntu 17.10 corrupted bios Lenovo with USB boot device

I've a problem, related to this bug. I've booted Ubuntu 17.10 from a USB stick on mine Lenovo G-50 (I don't remember now if in Live or persistence mode), after that moment I coulnd't change BIOS ...
2
votes
1answer
73 views

Why can't I update Ubuntu anymore or log into launchpad to report it?

I'm unable to update Ubuntu anymore. My computer keeps asking me to file a bug for libre-office-common, because it isn't able to update to the newest version for some reason. Software Updater tells me ...
0
votes
1answer
737 views

Ubuntu 17.10 not booting after bootloader update (Acer laptop)

Problem: I installed Ubuntu on my laptop computer. It was working just fine for several weeks. Recently – seemingly out of nowhere – I had this weird and frustrating problem that the device would not ...
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0answers
348 views

“Error: No space left on device” when booting ubuntu

How would I repair the graphical OS from the terminal tty1? I'm given the error: Error: No space left on device. Even though there is enough space. Detailed description of the system: df -h ...
0
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1answer
148 views

Bug in screen capture with Shutter on Ubuntu 17.10 [duplicate]

Is it normal that on 17.10 Shutter doesn't work properly? When I try to get a screenshot, all I get is this stuff: Is there a way to fix it? Are there working alternatives to Shutter for 17.10?
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0answers
24 views

alt+ctrl+f1 screen is showing ^@^@^@

When I tried sudo showkey -k the result is keycode 213 press keycode 213 release .. in a continuous loop. Please help me.
2
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1answer
86 views

Where to report issues of snaps?

I don't seem to find any information where to report issues with snaps, i.e. applications which are installed through snap install instead of the system package manager apt-get. Since most bug ...
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0answers
31 views

How to report a kernel bug without having Ubuntu installed any more?

Before I hopelessly lost my patience for g... I mean, before I decided to install Debian for a while out of mere curiosity, I discovered a bug in the kernel. Then I discovered that the same bug is in ...
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0answers
833 views

ACPI ERROR [DSSP] Namespace lookup failure

i want to install ubuntu in hp z600 workstation but i have some errors after boot (I did the update of bios but it remains the same error) thanks
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0answers
201 views

Ubuntu 17.10 keyboard response delay

I have Laptop (Model Lenovo Y50-70). And i upgraded my operation system from Ubuntu 16.10 to Ubuntu 17.10. Everything is fine, just find one issue: when i press any key on my keyboard, i have delay ...