Questions tagged [bug-reporting]

Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.

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48 views

screen goes black for a second randomly

Randomly, my monitor's image blanks for a moment then returns. I am facing this problem after installing Ubuntu 18.04 LTS as the only OS on this PC; id did not occur back when Windows was on it. I ...
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1answer
30 views

How do I use Apport on a virtual console to send a bug report?

I am experiencing several bugs in Ubuntu 19.10: When pasting, often I paste not the newest copied/cut text/image, but the previous one. Very annoying! It is the case in all programs (LibreOffice, ...
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16 views

Ubuntu Server 18.04.3 LTS randomly freezes [duplicate]

so I installed Ubuntu Server 18.04.3 LTS today, and when I dont touch it for a while, the screen freezes and I can't use the keyboard. I still can use putty to control it, but it's anoying
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1answer
54 views

How to know which app is bad

I use Ubuntu Studio 18.04.3, with the additional backports PPA to get LTS, in three desktop PCs and one laptop. Since a week, or so, each time I turn ON one of my desktop PCs, when all the ...
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0answers
61 views

Where should I report a bug a for Raspberry Pi installer?

I looked at How do I report a bug?, but the problem there is that they want to know specifically which package is at fault - something that I simply cannot answer. It seems to happen somewhere during ...
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18 views

ubuntu-bug (apport) does not open a new tab in the browser after click “send”

I need to report a bug but apport-bug does not open a new tab in the browser after I click "send", instead nothing happens. I already inserted Crash in /etc/apport/crashdb.conf The file /etc/default/...
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0answers
57 views

Can't open files

I recently updated from ubuntu 18 to 19.04. But as expected this version has many bugs. The system performs much slower(might be because of my outdated hardware). It was manageable until now. I ...
0
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1answer
151 views

No module named '_dbus_bindings' -16.04

I've been trying to update python. And every since I can't seem to access "Updates&Software" I try to run software-properties-gtk this error shows File "/usr/bin/software-properties-gtk", ...
1
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1answer
133 views

A problem has occured when checking for updates - 16.04 [duplicate]

There's red circle with white minus sign in the middle that says that a problem has occured when checking for updates. I'm also unable to open "Software & Updates" and "Software Center". I have ...
0
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1answer
58 views

Ubuntu 19.04 applications loading way too long

Unsure if this is the place to ask, but recently I installed Ubuntu 19.04 on to my Dell XPS 13 9360 laptop. Pretty much everything runs perfectly smooth, except that certain applications such as the ...
2
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1answer
138 views

Find lock screen package in Ubuntu 19.04

I want to report a bug in a lock screen. So i need to find a corresponding package. According to this wiki https://wiki.ubuntu.com/DebuggingScreenLocking/HowScreenLockingWorks this package should be ...
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0answers
27 views

Bluetooth error “Connection to Bluez failed”

While opening Bluetooth GUI. got the error " Bluez daemon is not running, Blueman-manager cannot continue. This problem means that there were no Bluetooth adapters detected or Bluetooth daemon was not ...
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0answers
20 views

Wifi password dialog popup don't take a password more then 20 chars [duplicate]

How do I report this as a bug in 19.04? when I don't find which package it belongs to
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82 views

Ubuntu 18.04.2 stuck on shutdown

I cleanly installed ubuntu 18.04.2 and got the following problem. On attempt to shutdown I got the following messages repeatedly printed: [263.048796] watchdog: BUG: soft lookup - CPU#5 stuck for 23s!...
2
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1answer
455 views

Why does Ubuntu 19.04 take so long to boot?

My computer has lenovo 300, with Intel Core i7-6500U and Ubuntu 19.04 installed. It takes so long to boot, like 3 or 4 minutes and sometimes I have to turn off my computer because it freezes with a ...
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1answer
37 views

Why does my computer start by itself when I open it?

I installed ubuntu 18.10, for a while my pc turns on automatically when I open it, at first it didn't do that so I had to press the start button to turn it on. Note that I regularly update the system ...
4
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0answers
80 views

Ubuntu Software Center is buggy

I can search software without any problem. But the only category there is "Add-ons". I already tried restarting my computer and ran sudo apt-get update & upgrade but it still only shows 1 category....
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0answers
33 views

“Report a Problem” Window Details to clipboard

I have received a desktop notification stating that an application has stopped unexpectedly, am prompted to decide whether or not to send the details of this crash to the developers, which of course I ...
1
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1answer
125 views

Ubuntu 18.04 - how to change keyboard shortcuts without Gnome control center GUI?

I have the Ubuntu 18.04 installed. When I open the Settings, then in Keyboard tab click on the shortcut - the app stops responding. How can I change the keyboard shortcut for Typing (switch to ...
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0answers
588 views

How to solve warnings from GDB?

I need help about debugging GIMP 2.10.10 O.S. Ubuntu 18.04.2 LTS GDB Version (Ubuntu 8.1-0ubuntu3) 8.1.0.20180409-git I get this message from GDB when i try to generate a backtrace inside flatpak ...
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1answer
35 views

Ubuntu Server Bug Reporting

Well I made an account on LaunchPad, (eventually broken links in email on mobile because of email in link). I looked through rgw document https://help.ubuntu.com/community/ReportingBugs It looks ...
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0answers
38 views

Mouse has the reverse orientation from screen

So, my laptop always begins upside down, even If I locked it before I shut it down. This wouldn't be much of a problem if the mouse didn't have the opposite orientation of the screen. If the screen is ...
2
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0answers
129 views

18.04 ignoring dhcp provided domain-name for name lookups during install

Brace for some pictures.. I'm installing "ubuntu server" using ipxe and I noticed that none of my short names work but the Fully Qaulified Domain Names (FQDN) do; the exact image being installed is as ...
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0answers
48 views

How long before packages with bug fixes appear in repository?

I am using Ubuntu 18.10. There is a bug reported in the duplicity package Duplicity fails with UnicodeDecodeError in uexc function According to the report linked to above the bug was fixed in the ...
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0answers
139 views

.jnlp Problem ruling in Ubuntu 18.04 and Odroid XU 4

I downloaded the latest Oracle Java in Ubuntu 18.04 and also I installed iced tea to run .jnlp. After so long I had some troubles with the start of the .jnlp but I make it run pointing the settings to ...
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1answer
570 views

VMware Workstation not running after performing an update on Ubuntu 18.10 to 19.04

After performing a kernel update through Software Updater, VMWare Workstation showing me this and not starting up. I tried reinstalling but that did not work.
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0answers
222 views

Ubuntu 18.04 freezing for a second or two randomly

I've installed ubuntu 18.04 in my (new) laptop. Its running very smoothly, but I have a very minor(?) problem. When I'm browsing with chrome, (with lots of tabs; memory usage around 8 ~ 10 GB) my ...
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0answers
76 views

Key shortcuts not responding after a couple of months

I set a custom keys shortcut for my keyboard to launch Emacs: It has worked for months but weirdly it does not respond this morning. Actually I faced this exact same issue previously. I asked a ...
2
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0answers
618 views

Stop the “System program problem detected.” pop-up without disabling error reporting

everytime I login on my computer, a pop-up appear containing: System program problem detected. And no further informations, I mean I don't have any clues on what's wrong I can just report it or ...
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0answers
77 views

Ubuntu 18.04 sleep mode causes system to hang with a pixelated screen

I have a Dell XPS 15 with the Nividia 1050 Ti GPU. I recently installed Ubuntu 18.04 on the previously Windows laptop. It works fine, except for when it enters the sleep mode. This is what my screen ...
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0answers
32 views

Mythtv frontend crashes when trying to play certain recording. How to fix this or at least report a bug?

This happens when using VDPAU playback profile (which works otherwise well) mythtv-frontend version 2:29.1+fixes.201902191821.8f37aa3~ubuntu18.04.1 from ppa:mythbuntu/0.29 I can not file a bug about ...
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0answers
57 views

What is the name of the package to report network bug UBUNTU 18.10

System is installed from iso, downloaded from ubuntu.com. It is clean, no any additional packages are installed. I would like to report This issue Whatever I use goes with below response. ubuntu-...
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1answer
39 views

Which package to choose for a bug report about annoying beeps during BIOS update?

So far, I installed two BIOS updates from within Ubuntu 18.10 for a Lenovo ThinkPad T480 which worked great (awesome that this is now supported by Ubuntu). However, during the update the laptop beeps ...
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0answers
133 views

Ubuntu 18.04 corrupted driver - random place artefacts

Lately when I load my Ubuntu it somehow load badly. It gives artifacts on random places of screen. What should I do? My specs: Linux max-desktop 4.18.0-16-generic #17~18.04.1-Ubuntu SMP Tue Feb 12 ...
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3answers
122 views

What happens when I click “Send” after Ubuntu experienced an internal error?

I am using Ubuntu 18.10. Sometimes, when some program has just crashed, a window pops up saying the following: "Sorry, Ubuntu 18.10 has experienced an internal error. Send problem report to the ...
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1answer
37 views

“Close tabs” conversastion very slow without alert sound and another sound issue

On my recent-reinstalled Ubuntu 18.04 I've noticed some annoying issue with firefox when I tried to close it, these symptoms are: If I click close firefox only with one tab, it closes immediately If ...
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0answers
18 views

Images (desktop background, random webapp canvases, etc) are sometimes replaced by a strange static pattern

Ever since installing Ubuntu 18.04, random images are being replaced by this strange colorful static pattern (usually goes away on restart). I believe it usually occurs when waking from sleep. It ...
0
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1answer
290 views

Nautilus Raw thumbnail (ufraw) - Bug found in archives

I have followed many tutorials around the internet and basically they say: Install ufraw -> Done Create file at /usr/share/thumbnailers/something.thumbnailer with content: [Thumbnailer Entry] ...
1
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1answer
52 views

“Collecting problem information” doesn't end. Apporting does't stop

I used ubuntu-bug -w to send a bug report. About LibreOffice 6.2.0.3 not having 100% Fullscreen in Ubuntu 18.10 (Sometimes it does have Fullscreen). It's been like an hour and so-called "Apporting" ...
3
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1answer
1k views

Two different login screens on Ubuntu 18.10!

So i installed Ubuntu 18.10 fresh install and i did have the normal new login screen of ubuntu gdm3. Ive been downloading gnome themes and i noticed after i did everything(idk if its from installing ...
0
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2answers
155 views

IPSEC/L2TP VPN causes resolving name server problem with the latest systemd version on 18.04

After upgrading libnss-sysytemd library to the latest version 237-3ubuntu10.12, IPSEC/L2TP VPN connection is established but I cannot connect to outside of LAN. I found out the route table was not the ...
4
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1answer
247 views

Java programs don't repaint GUI after Ubuntu update

After I updated Ubuntu yesterday, Java programs don't update their GUI after the initial update. When moving the mouse over the GUI things that respond to mouse movements will show up on an unrelated ...
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0answers
31 views

Cryptsetup language default bug during upgrade. How do I change it back?

I upgraded from 18.04 to 18.10 and the default language for cryptsetup was switched from English to French (which is usually my second language on this computer). I changed back the language and ...
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0answers
37 views

High contrast problem on various apps

I installed ubuntu about a week ago. The first time I encountered this problem was when I installed Chrome. The colors looked oversaturated/with a lot of contrast, but I quickly found a solution by ...
3
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1answer
1k views

Ubuntu 18.04.1 freezes when connecting to a second screen

Everything worked fine until yesterday :) I use a mini-DP to connect to my screen for over a year now. Now, when I connect the cable it recognizes it (so I see the Ubuntu background in the screen and ...
2
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3answers
4k views

Cannot open settings on 18.04

So I am VERY new to linux (only been using a couple of days) and I'm struggling. The system settings cannot open (the icon is present and it shows from the menu in the top corner but it just spins it'...
2
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0answers
156 views

Lock Screen & Dock Bug [closed]

There appears to be a bug with both of my machines running Ubuntu 18.04 with latest updates. I've seen this bug posted elsewhere, but I can't seem to find the post again. When I lock my machine it ...
3
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2answers
71 views

Use correct email address in reportbug

I am using reportbug to report a bug. However, it uses My Name <username@name-of-computer> as the from address instead of My Name <email@address>. How to use my email address in reportbug? ...
1
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1answer
196 views

KDE Plasma bug in Kubuntu

Does anybody know what the bug on the attached picture is and how it could be fixed?
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0answers
31 views

Does anyone know why the software, spreadsheets and such freezes on Ubuntu 16.04.5 [duplicate]

When opening the file manager or spreadsheets or a couple of windows, the whole computer seems to freeze up and will not release itself. We use Ubuntu 16.04.5 Please can anyone offer suggestions?