Questions tagged [bug-reporting]

Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.

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Ubuntu 20.04.3: nginx crashes with segfault

I have an Ubuntu box (20.04.3) on which nginx stopped already twice with a segfault: Nov 16 00:01:23 documents-oo kernel: [2726316.050697] nginx[2579242]: segfault at 41 ip 00007fbf59548593 sp ...
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Report a Bug in Ubuntu 20.04.3 dual booted with Windows 10 [duplicate]

I recently installed ubuntu 20.04.3 in my system dual-booted with Windows 10 and was operating it normally. Some details about my system - can be found here, in this image I guided myself to the &...
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Why won't Ubuntu 20.04.3 LTS copy con.c to external USB drive?

I upgraded from Ubuntu 18.04 LTS to Ubuntu 20.04.3 LTS on my desktop on 11-12-2021. I compiled con.c on the new gcc version 9.3.0-17 compiler and it gave me warnings on using sprintf(). I converted ...
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When I installed Wsl unbuntu Installed and Crashed

When I installed Wsl and restarted, Ubuntu was installing but it stucked mid half, then my pc got stuck I waited and forced an restart, all good so far but since then my pc gets blue screen's and gets ...
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Automatic Black screen with cursor on Ubuntu Budgie 20.04.3 LTS

I was browsing on Chrome and suddenly a black screen appears with a cursor. The only option left was to power off using switch. This happened to me very first time.Do anyone know the reason and how to ...
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Why has my bug report on Launchpad not been addressed? [closed]

Several months ago I reported this bug: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.8/+bug/1931787 (Also documented here on Ask Ubuntu). I noticed many other bug reports were of a ...
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Where to file a bug against ubuntu's appearance panel in system settings? [duplicate]

where can I file a bug for ubuntu's appearance panel in gnome-control-center? I have recently discover, that this panel crashes, unless I have... the GEdit installed from .deb package, as it seems to ...
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Ubuntu 21.10 bug on raspberry pi

I just upgraded to Ubuntu 21.10 from Ubuntu 21.04. I enjoy the new GNOME 40 desktop environment. Though, there is an issue with it. I am having issues with the Ubuntu Dock and the Applications Menu. ...
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Mouse not working after resume from suspend ubuntu 20.04.3

The only way to make the usb mouse work again is to unplug the usb cable and plug it again, is there any solution to this? Desktop Dell Optiplex 3020
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How do I gather information to file this specific bug report?

I am on Kubuntu 21.04. I have a 3080 ti and nvidia-driver-470 installed through apt. Everything works except when I try to click on the volume tray applet, or launch pavucontrol-qt directly, the ...
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Ubuntu 21.04 crashes/freezes after update

I just need help to diagnoze what is going on. Here's what I know. Just after updating from ubuntu 20.10 to ubuntu 20.04 everything seemed fine, I updated some plugins and installed again python ...
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If I want a bug fixed in ubuntu, what is the best way to set up a bounty to pay the team fixing it? [closed]

There is a bug in Ubuntu that has been bugging me for quite a while -- and it has been bugging others for years. I'm pretty sure a substantial amount of money could be raised to pay to get the bug ...
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Ubuntu terminal has a strange empty area

I noticed something strange while using Ubuntu terminal. There is an empty area at corner side. I'd like to use full size window without the empty area. Is there any good solution? Please check the ...
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How do I fix touchscreen issues after upgrading to 21.04 from 20.10?

I have upgraded to Ubuntu 21.04 from 20.10. But after the upgrade, the touchscreen of my laptop (HP Pavilion) has started to misbehave in odd ways. It has started registering touch inputs even when I ...
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Ubuntu 20.04 bug after turning on the screen

I'm totally new to linux. so first of all I am sorry if my question is stupid. I installed Ubuntu 20.04 on my old pc, and I want my screen to turn off after 1 min. However I experience bug. After the ...
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AR9485: ath: phy0: Failed to wakeup in 500µs

Description of the problem: After the latest upgrade to the kernel 3.6.11-1 I noticed the problem with the following Wifi card type: 03:00.0 Network controller: Atheros Communications Inc. AR9485 ...
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How to search for errors in software or hardware

i have this server vm and some services on it, namely mqtt, nodered, influxdb and grafana. i run into some weird errors: the vm stops working for some unknown reason and blocks all traffic to it. that'...
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Cursor Glitch Ubuntu 21.04

I installed Ubuntu 21.01 as dual boot with Windows 10 two weeks ago. Except that there is some sort of square/rectangle around my mouse that "draws" over anything behind it and follows the ...
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Ubuntu 20.04 LTS goes into black screen with text for unexpected event everytime after sleep

The photo is shown down below in the link (since I'm new to this subforum I can't post the picture directly). I had this a few days ago before I updated to Ubuntu 20 from 18. I thought the update ...
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MSFT/Mylar Touchpad on Lenovo Ideapad flex 5 14ARE05 Ubuntu 21.04

The touchpad on my Laptop has never worked (since 20.04), however the issue has persisted throughout several kernel updates, now 5.11. According to the spec sheet, the touchpad is supposed to be a &...
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1answer
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After an apt-upgrade, my KDE dock/task manager icons in Kubuntu are all black [duplicate]

I recently ran do-release-upgrade to upgrade to Kubuntu 21.04 from 20.04 without issue. Other than some (expected) differences in configuration files, nothing failed. When I logged in to plasma, I was ...
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How to fix bug "Authentication is needed to run '/usr/share/-apport/dump_acpi_tables.py' as the super user"?

I get an internal error (involving xorg), logging me out and then I have to log back in (restarting any apps, since they were all closed), then I get this error, which I've seen is a bug, but I'm not ...
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What is @!72,27;BDH and @!0,27;BDH?

There are other posts here asking about a mysterious program called @!0,27;BDH. This program (is it a program?) appeared out of nowhere for me after I upgraded from 20.10 to 21.04 last Friday. I ...
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How can I proceed if it is impossible to delete a (snap) readonly directory?

I want to execute a similar command to the following command from this post sudo rmdir /usr/share/ghostscript/9.25/iccprofiles The actual command is sudo rmdir /snap/gimp/367/usr/share/ghostscript/9....
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My touchpad doesn't work perfectly after upgrade of Ubuntu

I used all the options on my touchpad (two fingers to scroll the page, two fingers to direct-click, etc) and after I updated Ubuntu today, it just stopped. The touchpad works, but only normal click ...
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odd UI bug where context menus lose text; requires logout / login

I'm seeing an odd UI bug where I lose all text in context menus and popups. Logging out / back in fixes the issue. It appears to be a duplicate of this issue, but that's from nearly 10 years ago !
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1answer
190 views

A program is constantly opening and closing every 5 seconds. It's really annoying

So there is this program named "@!0,27;BDH" that's constantly opening and closing in the background and i don't know how to stop it. The problem is that, because the program opens, it's ...
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Ubuntu 20.04 programs disappear suddenly but are still running... somewhere

so I don't seem to find any matching threads to my problem. I have the 20.04 Ubuntu version and everything works fine till suddenly all the programs I'm using/are running sort of "disappear" ...
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TTY mode fonts are unrecognized and stopping user from login

Disclaimer: I can use GUI mode of OS completely fine without any issues. I can open terminals like Alacrity, GNOME terminal, etc without seeing any font issues. This problem strictly exist when I try ...
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Ubuntu 20.04 freezes when changing the background image

what is the best way to deal with a frozen GUI? I'm not able to change the bg image without freezing and am wondering if there is another option aside from reboot and try again.
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Trouble booting ubuntu bios DMAR firmware bug and snd_hda_intel?

I have this error from the given photo [1] and i dont really know what to do about it. I tried the given commands but nothing happened. When I tried using the given command exit this is what i got: ...
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cannot access terminal during failed bare metal install from bootable drive using recovery mode on MacBook Pro

Was looking to dual boot Ubuntu on MacBook Pro 2006, Intel Core Duo. Opted for bare metal install since I was encountering the MoKListRT failed parameter bug. Assumed it would fix the issue and that ...
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1answer
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I'm trying to install WINE. But there are some problems!

I want to install wine, but I can't. Firstly, I've written on Terminal: sudo dpkg --add-architecture i386 And after that I wrote this: wget -nc dl.winehq.org/wine-builds/winehq.key And then: sudo apt-...
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ubuntu is freezing very much, there is a need to fix this!

ubuntu is a great operating system and it has everything which we want for our use. but it has a problem, it is freezing very much. everything just stops, no keyboard keys work and not the mouse and ...
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Ubuntu 20.10 Totem h264 bug

I was able to play anything with MKV player but when it comes to gnome (Totem by its old name) I've faced with H.264 error constantly. I have tried restricted extras, reinstalls anything that ...
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143 views

Cannot store VPN username in Ubuntu 20.04

As documented here, here and here, GNOME (3.36.8) has a problem storing the usernames for VPN connections. In my case this means that every time I want to activate my (openconnect) VPN connection I ...
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cancel crash report

I am in a dilemma: I think I have created a problem with reporting errors. Let me explain: when printing a pdf with sensitive personal data, cupsd crashed (according to the crash file in /var/crash/). ...
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What is causing this Authentication Required prompt in 20.04.2

I have this authentication required prompt that keeps coming up in a 20.04.2 install. I'm not sure which application or service is causing it to trigger but when I enter my password and press ...
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1answer
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Get status of crash report

I reported a crash on ubuntu 20.10, and after it was uploaded I noticed that in the /var/crash/ directory a file named <crash_name>.uploaded exists which contains some sort of UUID. Can I use ...
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journalctl --verify returns faults how do I fix them?

journalctl --verify returns the following but I don't know how to fix it. I think these errors may be causing my linux to crash regularly. If anyone could explain how I can fix these errors, in layman'...
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Ubuntu 16.04 | Teamviewer not installed but working

First sorry for my mispell i'm French, here's my problem, i'm on Ubuntu 16.04 and a version of Teamviewer (15.0.14842) is installed on my computer. I didn't install it and after a few searches with ...
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25 views

Desktop is briefly shown after waking from suspend/sleep

I open or close my laptop lid to initiate a sleep/suspend or wake it. When waking the laptop, it flashes my desktop briefly before blanking the screen and then showing the login. This is a potential ...
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1answer
46 views

System Font System and Desktop enviroment are extremely small after a reboot

i am currently running kubuntu and just rebooted my computer to find everything like system font size, titlebar size and other desktop environment elements are all extremely small. Before the reset i ...
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1answer
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Where are stacktraces to be found in Ubuntu or how to copy them from the report window?

I need to copy the stacktrace in this window. Where can I find it? I tried to observe dmesg and journalctl, found nothing resembling this. I know how to reproduce error. It is caused by python script ...
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193 views

Gigabyte B460m ds3h incompatibility with 3060ti on Ubuntu

I recently brought a Gigabyte B460M DS3H AC motherboard and a Zotec 3060 ti. I run a fresh install of Kubuntu and everything was working fine until i connected the Graphics Card. During the boot up it ...
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1answer
206 views

Ubuntu 20.04: cannot shutdown properly, failing to start services

My Ubuntu 20.04 system somehow doesn't work properly anymore. Shutting it down doesn't work anymore neither do network or sound services. Using sudo shutdown via terminal freeze the terminal, shutting ...
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1answer
96 views

Ubuntu freezing [duplicate]

so I just installed Ubuntu 20.04 and I have been having this big problem. The system just freezes randomly, the sound stops completely and the only way to fix it is to restart the pc, but of course it ...
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1answer
63 views

Standby problems vs specific kernel version - Kernel regression?

In the last year my PC suffered from increasing problems while going into standby. Sometimes it worked, sometimes it failed. Each kernel update added to the failure chances. For some time I could work ...
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1answer
147 views

GNOME Tweaks shows only general

A week ago, I installed Ubuntu, and I wanted to make it to look better, so I installed GNOME Tweaks and all it shows me is the general tab. I tried the following commands: sudo apt purge gnome-tweaks ...
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146 views

Finger print login option is not shown in ubuntu 20.04 in lenovo thinkpad e14

I am using ubuntu 20.04 and my lenovo thinkpad e14 supports fingerprint scanner but in user setting doesn't show any add your fingerprint option. I tried so many things like fprint gui and other stuff ...

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