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Questions tagged [apport]

Apport is a system which intercepts crashes when they happen, gathers information about crashes and files reports about crashes amongst other features.

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how can I integrate the Apport tool with Zammad Api?

i want to resolve an integration between Zammad Api and Apport, what can i do for it?? i tried installing zammad.py and zammad api, and Zammad platform,
Dibaniel Castillo's user avatar
0 votes
0 answers
17 views

help im getting multiple apport messages while im installing ubuntu 23.04

for those who are going to tell that i have to check if there's a io error on the USB drive, no, there's no io error on this plus i fully flashed the iso with no interruptions on balenaEtcher
Tari_2023's user avatar
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0 answers
364 views

Network Manager Ethernet Disappeared after installed gnome-desktop on Ubuntu 22.04.3 LTS

Can anyone assist to resolve this issue. I installed Ubuntu Server 22.04.3 a few days ago. I noticed it was console only, so I installed gnome-desktop via apt. After rebooting I noticed my network-...
dec0der's user avatar
  • 11
-1 votes
1 answer
523 views

Retrieve an assertion failure from a .crash file

Apport has recorded a crash of /usr/bin/gnome-shell on my system. I can unpack the .crash file that I found in /var/crash/ and I can take a look at the core dump with gdb, which gives me: (gdb) where #...
Bram's user avatar
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2 votes
2 answers
1k views

Kubuntu stuck on black screen on boot after trying to update to 23.04 Lunar Lobster

I tried updating my Kubuntu system from 22. to 23.04 today and my system didn't go through with the updates. After this, i deleted some third-party files I didn't really need (open-office, teams) and ...
user avatar
2 votes
1 answer
5k views

apport-autoreport.service loaded failed failed Process error reports when automatic reporting is enabled

OS Ubuntu 22.04.1 LTS Kernel 5.15.0-52-generic DE: GNOME 42.5 CPU: 11th Gen Intel i5-11300H (8) @ GPU: NVIDIA GeForce GTX 1650 Mobile Memory: 3173MiB / 15795MiB I am not ...
archerlinuxer's user avatar
1 vote
1 answer
52 views

How long does Launchpad typically take to process bug data?

I started the bug creation process with apport-cli and followed the link it gave me. However it's been processing for several hours now. When should I give up waiting and try again?
OrangeDog's user avatar
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1 vote
0 answers
203 views

How to fix apport-retrace

I am attempting to help report a bug to an ubuntu package called gnome-recipes https://gitlab.gnome.org/GNOME/recipes/-/issues/121. I am in the process of understanding how to create debug symbols ...
Andres's user avatar
  • 482
0 votes
1 answer
2k views

Segmentation fault while upgrading on 20.04

sudo apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done The following packages were automatically installed and ...
Nathan Tibbitts's user avatar
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0 answers
733 views

crash report pops up after login - xubuntu 20.04.1

I had a crash report everytime I login into xubuntu 20.04.1, after performing apt update and reboot, everytime I login into xfce session I got error report, /var/log/apport.log, ERROR: apport (pid ...
ashestray's user avatar
1 vote
0 answers
93 views

Can an error report include memory dumps from programs other than the crashed one?

If gedit crashes and I choose to send the error report from Ubuntu 20.04, will the memory state information in the error report only include gedit's memory or can the error report include memory dumps ...
Andrei's user avatar
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2 votes
0 answers
281 views

Two different core files generated at different occasions of application crash

I wanted my C++ application to produce core dumps when it crashed, so I followed this advice: https://stackoverflow.com/questions/2065912/core-dumped-but-core-file-is-not-in-the-current-directory ...
Piotr G's user avatar
  • 441
1 vote
0 answers
99 views

'System Program Problem Detected' vs "Sorry, Ubuntu * has experienced an internal error"

I am trying to fix a 20 04 installation that crashes a lot. One question i have is about the two different messages from ...(apport it seems) . It seems sometimes i see one, sometimes the other... I ...
sirtet's user avatar
  • 21
2 votes
0 answers
832 views

Trouble finding core dump in Ubuntu 18.04, in application built from source

I have turned on the apport service, and set ulimit to unlimited. The application (emacs version 27.1.50, built from source from the emacs-27 branch) reports that a core is dumped. However, I can't ...
Alex Coventry's user avatar
1 vote
2 answers
11k views

systemd[1]: apport-autoreport.service: Failed with result 'start-limit-hit'

systemd is using 100% continually ... here is top top - 19:47:09 up 13 min, 1 user, load average: 3.26, 2.62, 1.69 Tasks: 306 total, 4 running, 294 sleeping, 0 stopped, 8 zombie %Cpu(s): 35.5 ...
Scott Stensland's user avatar
1 vote
0 answers
303 views

How to make sure an error listed at https://errors.ubuntu.com/ gets a bug report assigned to it?

When some program crashes and an automatically generated error report is sent as discussed here What happens when I click "Send" after Ubuntu experienced an internal error? then the error ...
Elias's user avatar
  • 2,069
0 votes
0 answers
208 views

Where the error report is saved

I use Ubuntu Studio 20.04 (upgraded from 19.10, and that upgraded from 18.04). Even the fact I use exactly the same Operating System inside 3 desktop PCs and 1 laptop... I have a problem only in one ...
Juan's user avatar
  • 1,805
3 votes
1 answer
5k views

How to get coredump from process crashed inside a docker container using apport?

We have a bunch of microservices, published as docker images, and run them on-premise for local testing and in AKS k8s cluster. We use ubuntu 16.04, because currently AKS uses it. We would like to ...
stukselbax's user avatar
2 votes
2 answers
1k views

apport versus coredumpctl?

In opening a bug report for a program just now, a core dump from coredumpctl was requested. Running that command produced a message that the command wasn't available, but could be made available by ...
Wildcard's user avatar
  • 1,173
2 votes
2 answers
3k views

System program problem detected from apport: should i worry about it?

I'm quite new to Ubuntu, I've installed 18.04 on my laptop 2 weeks ago. However sometimes, like every couple of days, I get the report "System program problem detected" from apport. I know I can ...
F. Addari's user avatar
  • 108
1 vote
0 answers
285 views

Is there anyway we can troubleshoot internal error with available information?

I've been using Ubuntu for more than a year now. Mostly for school assignments, and I don't use dual-boot. So I guess I quite enjoy it and I don't think I'd ever go back to my old OS. This is about ...
raisa_'s user avatar
  • 351
8 votes
2 answers
7k views

How to read or open .crash file from /var/crash

I am using Ubuntu 18.04 LTS and I am new in Ubuntu. Crash file with name _usr_bin_gnome-shell.121.crash is getting generated inside /var/crash. I read many posts that how to read/open .crash file ...
Umang Agrawal's user avatar
1 vote
0 answers
79 views

Report problem feature seems to be Broken on Ubuntu 18.04.3 LTS

Noticed the following on the desktop and the laptop at my home which both runs on Ubuntu 18.04.3 LTS. As shown below, On the desktop first and later on the laptop after logging into the admin ...
Rahul K Suresh's user avatar
3 votes
1 answer
3k views

Can't find apport core dumps

I want core dumps for my crashing application, but can't find them. According to this answer I should be using apport. $> systemctl list-unit-files | grep apport ...
spraff's user avatar
  • 403
1 vote
1 answer
2k views

How can I view the core dump in 18.04 LTS?

I am experimenting with C-pointers and I get segmentation faults and want to view the core. Following the advice at Where do I find the core dump in ubuntu 16.04LTS? doesn't work for me. Also looked ...
Lasse Karagiannis's user avatar
2 votes
1 answer
546 views

What is the default behaviour of apport / whoopsie in 18.04 / 19.10 regarding crash reporting

When application crashes the Linux kernel sends the core dump to apport which then provides it to whoopsie. Would these servcies in stable distribution send crash reports (including core dumps) to ...
Vladimir Berlev's user avatar
1 vote
0 answers
263 views

Keep error/crash notifications, but stop Ubuntu from “calling home”? [duplicate]

Is there a way (in Ubuntu 16.x, 18.x) to disable all error reporting? I want to keep being notified but disable any and all „calling home“. I do not want to disable being personally notified, just ...
Frank N's user avatar
  • 1,350
2 votes
0 answers
55 views

Unable to download any new software because of Errors

No `apport` report written, because MaxReports is reached already These errors were encountered while processing: fontconfig libreoffice-core libreoffice-calc python3-uno libreoffice-gtk3 ...
user987015's user avatar
5 votes
1 answer
209 views

Send apport reports to private server instead of Canonical

Is there a way for me to automate crash reports to a private server? I would like apport reports to be sent to http://example.com, not Canonical. I'm not sure if this has been already done or is a ...
user981009's user avatar
10 votes
0 answers
997 views

Apport: bug unreportable due to truncated core dump

Sometimes after logging in I get a message saying: Sorry, Ubuntu 19.04 has experienced an internal error. Send problem report to the developers? I always click Send, but don't think it really works ...
user avatar
3 votes
0 answers
345 views

Manually compile and install debugging symbols for the recoll package?

I've got some crash files for recoll from which I would like to extract a symbolic stack trace. Unfortunately, there are no debug symbols available for this package, so my stack traces are mostly ...
Nathaniel M. Beaver's user avatar
2 votes
1 answer
110 views

how to see what went wrong ("There was a problem.. report it) [duplicate]

How do I know what went wrong when "There was a problem.. report" box comes up every time I boot. How to stop the repeats after I "report" this?
Bhikkhu Subhuti's user avatar
1 vote
1 answer
68 views

"Collecting problem information" doesn't end. Apporting does't stop

I used ubuntu-bug -w to send a bug report. About LibreOffice 6.2.0.3 not having 100% Fullscreen in Ubuntu 18.10 (Sometimes it does have Fullscreen). It's been like an hour and so-called "Apporting" ...
Pranav's user avatar
  • 1,220
1 vote
0 answers
56 views

Bug reporting tool not working - what do I do?

I want to report a bug in a desktop application package (tomboy) in 18.04. Following the guide on help.ubuntu.com, in a terminal window I issue ubuntu-bug tomboy. (This actually calls apport-gtk on my ...
MHvM's user avatar
  • 54
3 votes
0 answers
448 views

Collecting Java Heap Dump via apport

We have a Java application server which does real-time audio/video processing and for that purpose, it consumes a lot of memory (25+GB of RAM). Due to some, yet unknown, mistake in our JNI, every now ...
Jovan Perovic's user avatar
1 vote
0 answers
62 views

Submitting a Bug on Launchpad when there are Missing Debug Packages?

I submitted a bug report to Launchpad using Apport. Shortly after, I received the following email: Thank you for your report! However, processing it in order to get sufficient information for ...
maccydg's user avatar
  • 11
0 votes
1 answer
1k views

xserver-xorg-core2:1.18.4-0ubuntu0.8 Crash with SIGABRT in OsAbort()

How do I fix Ubuntu 16.04 has experienced an internal error on a Toshiba Satellite T135 13.3" laptop with Intel X4500M Integrated Graphics? I tried restarting the computer as advised, where I got this ...
Kag's user avatar
  • 1
0 votes
0 answers
347 views

please help with fixing my dpkg issue 30 packages are broken

due to a stupidity, I accidentally deleted my dpkg folder.. and tried to restore it in all possible ways. but still following packages are broken.. can anyone please help dpkg: error processing ...
pkul3003's user avatar
2 votes
2 answers
2k views

I cannot upgrade Ubuntu or autoclean due to the inability to run "apt-get -f install"

I am unable to clean my disk space by running autoclean, nor can I upgrade because I am continually asked to run apt-get -f install however due to a full disk it will not install. autoclean doesn't ...
Chester McNally's user avatar
1 vote
0 answers
198 views

my dpkg seems to be corrupt or broken

Few weeks ago, I had deleted my dpkg folder by mistake (sudo rm -f "something that had dpkg directory") After few panic attacks, I followed Ask Ubuntu and restored dpkg (or at least I thought I did), ...
pkul3003's user avatar
0 votes
1 answer
2k views

All apt-get commands core dump

Trying to run sudo apt-get update, or almost any apt command, results in a core dump. The error message doesn't give much more than that: Hit:1 http://us.archive.ubuntu.com/ubuntu xenial InRelease ...
kallenboone's user avatar
2 votes
1 answer
54 views

Launchpad.net : "Lost something?"

I used Apport to report a severe Ubuntu. When sending it, I got told something like: The bug you are trying to report has already been reported, please click here to see it and add details to help ...
Nicolas Raoul's user avatar
0 votes
1 answer
149 views

Crash Reporter strangely suggests Apport UgradeStatus is "No upgrade log present (probably a fresh install)"

After a crash probably relating to Firefox and or Suspend on a Ubuntu 14.04LTS install, Crash Reporter said that it was due to Apport and that Upgrade Status is "No upgrade log present (probably a ...
Little me's user avatar
  • 105
1 vote
1 answer
891 views

Where can I get apport traceback information after I've submitted my crash report

I've been getting alot of segv crashes in gnome-shell and although the apport window has alot of info, it's not very user friendly (window is really small, no way of searching, no way of saving a copy ...
thebunnyrules's user avatar
1 vote
1 answer
1k views

Apport aptget returning E: Sub-process /usr/bin/dpkg returned an error code (1)

There seems to be a lot of question like this but none have solved my problem. I was trying to install libprotobuf-dev and protobuf-compiler packages. but couldn't install that. got this error ...
Arvind kr's user avatar
2 votes
1 answer
136 views

Why isn't apport being fixed and is there a better solution than disabling it?

I apologize if this is a meta question. Also, if there is a duplicate of this please mark it so. Pretty much anyone who has installed Ubuntu in the last decade is familiar with the error message: "...
medley56's user avatar
  • 215
2 votes
6 answers
9k views

systemd-networkd-wait-online.service causing Artful to take over 2 minutes to boot, but Apport says package is not installed

Symptons same on every release after 16.04.3. At boot, system hangs on the Ubuntu screen with 4 flashing dots for over 2 minutes. Ran systemd blame which indicated systemd-networkd-wait-online....
Luke Andersojn's user avatar
5 votes
2 answers
124 views

Which command gets udevdb.txt file at launchpad?

When I run ubuntu-bug or apport-collect an udevdb.txt file listing all devices is uploaded to Launchpad. How can I get this file without using Launchpad?
Pilot6's user avatar
  • 90.4k
2 votes
1 answer
4k views

(16.04) How can I permanently disable apport?

According to this answer, I can disable apport by editing /etc/default/apport and setting enabled=0. I have done this: $ cat /etc/default/apport # set this to 0 to disable apport, or to 1 to enable ...
Steve Lorimer's user avatar
3 votes
1 answer
28k views

Errors were encountered while processing: /var/cache/apt/archives/apport_2.20.1-0ubuntu2.6_all.deb [duplicate]

while l try sudo apt-get upgrade l get the following : Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done The following ...
vincent75's user avatar
  • 163