Questions tagged [alienware]

Manufacturer of high performance computers, subdivision of Dell. See http://www.alienware.com/ for more information.

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How to get back the RGB controls of the Alienware M15R2

Hello I own an Alienware M15 R2 and after a while i decided to switch to Linux but I lost control of my RGB. Does anyone know how and if you can fix this issue? I know there is a way to do it on Arch ...
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1answer
38 views

Integrated Webcam not detected on an Alienware M17x R3 for Ubuntu 20.04

I have an Alienware M17x R3. I recently installed Ubuntu 20.04 and I know the webcam was working before. I pressed FN + F9 Which is shown as a camera key but the camera is not detected on any apps (...
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Alienware M17 R4 freezing on boot (20.04) when running dell-smm-hwmon with ignore_dmi=1

Straight to the point : Without the ignore_dmi=1 option, I would be getting ERROR: could not insert 'dell_smm_hwmon': No such device, I saw people said that adding this would solve it, and now ...
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How to prevent ubuntu update firmware?

Currently, I am using Alienware 17 R4 running ubuntu 18.04. In the past, I used to meet someone who broke his Alienware's motherboard by updating its firmware. By now, I still could not know the ...
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322 views

Install Ubuntu on Alienware 17 R4

I installed Ubuntu 18.04 on Alienware 17 R4. After the installation, I got an offer to restart the system. I clicked restart and nothing happened. And after force reboot of the system, Ubuntu can't ...
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1answer
1k views

Increment Brightness by value using xrandr [duplicate]

So I have an Alienware 13 R3 with the OLED display, and for the first time I was able to change the brightness using the xrandr command. The problem was the absence of backlight in OLED displays, so I ...
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119 views

Nautilus doesn't open from desktop sidebar (dock) icon on Ubuntu 19.04

I recently installed Ubuntu 19.04 on my Alienware m-17 laptop in dual boot setting with Windows 10. Everything seems to work okay except Nautilus which sometimes does not launch from the dock icon. I ...
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1answer
188 views

Wireless not working on Ubuntu 16.04 for Alienware R5

I have a new Alienware R5 laptop, and I'm trying to get the wireless to work on Ubuntu 16.04 (currently, only Ethernet works). How can I get wireless to work on this laptop? Results of sudo lshw -C ...
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1answer
5k views

Install Ubuntu on Alienware 15 R4 [duplicate]

How to install Ubuntu 18.10 on an Alienware 15? I've encountered an error with the touchpad not working, and the noveau graphics driver being insufficient for Steam.
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1answer
157 views

Kubuntu not installing properly

As the title says I'm having a problem installing Kubuntu. I'm trying to run Kubuntu 18.04.1 LTS on my Alienware laptop. Before putting it on that I installed it on my old Asus and encountered no ...
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2answers
6k views

AlienFX on Ubuntu?

I'd like to be able to run Alien FX on my computer to change the lights on my Alienware MX 14 R2. I see several links in a Google search, but none of them seem to work. This one looks promising, but ...
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1answer
3k views

How to remove fwupd.service from boot?

I am trying to speed up my boot time because currently windows boots up faster from my secondary disk drive opposed to Ubuntu 18 on my SSD. After looking at other post I use the command systemd-...
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1answer
2k views

Ubuntu 18.04 kernel panic on shutdown [closed]

I am having trouble when shutting down Dell Alienware Aurora R7 after installing ubuntu 18.04. The nvidia drivers were successfully installed.
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1answer
300 views

Super Key requires Fn key to be pressed

My super key randomly stopped working and I have been trying to rebind my super key. Currently to use the super key I must do (Fn + Super) I am not sure if I set it to this or it switched to this and ...
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1answer
28 views

Command not giving any output

ls /sys/class/backlight/ is not giving any output on my terminal. I have Ubuntu 17.10 dual booted alongside Windows 10 on my Alienware r3 15. I need to solve this issue to try to fix my main issue ...
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211 views

Headphones not detected with Alienware 17R3

I am new to Linux, not by choice but I had a couple of stroke a few years ago and have had to relearn everything. I have an Alienware 17 R3 with Sound Blaster Recon 3Di sound card. I get no sound via ...
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1answer
989 views

Unable to change the screen brightness

I have an Alienware r3 15 laptop in which I've recently installed Ubuntu 17.10(dual boot with Windows 10). So far everything's fine except that I am unable to find any setting(if any) to change the ...
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1answer
9k views

Alienware 17 R4 Ubuntu 16.04 WiFi driver

I have installed Ubuntu 16.04 on my new Alienware 17 R4 laptop that comes with Killer 1550 WiFi network card. Currently I am running on LAN cable to connect to the internet but would very much like to ...
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454 views

Can't adjust light on Alienware AW568 keyboard

I got an AW568 keyboard that has 2 RBG LED zone lights. This requires the Alienware Control Center software to manipulate the lights and is Windows compatible only. I'm wondering what it would take ...
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4answers
3k views

Ubuntu 16.04 LTS on Alienware Aurora R7, Kernel panic on shutdown

I just installed 16.04 LTS on my new desktop, Dell Alienware Aurora R7, with i7-8700K, 32GB RAM, SSD(SM961 NVMe SSD) and 1080TI. So far, everything works ok except I get a kernel panic when I try to ...
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2k views

How to turn off the dell alienware 15 keyboard light

How to turn off the dell alienware 15 keyboard light on ubuntu. ake@alies-Alienware-15-R3:~$ xinput list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core ...
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2answers
687 views

Alienware 17 R2 No sound

Just installed ubuntu 16 on my alienware 17 R2, and there are no sound. I have tried to unmuted the card from alsamixer. but i think that the hdmi card is set as default. Is it any way to fix this? ...
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1answer
1k views

Wifi not working in Ubuntu 16.04 LTS on an Alienware 17 R4

Tried: Reinstalling the OS Restarting network-manager using sudo service network-manager restart Adding network controller to black list Removing network controller from black list After restarting ...
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447 views

Dual boot problem on Alienware R6 with Intel Optane

I'm trying to do dual boot Win 10 and Ubuntu on my Aurora R6 (with Intel Optane). I followed following the instructions at https://websetnet.com/install-ubuntu-linux-with-windows-10/. In "...
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1answer
607 views

Alienware 17R3 + Ubuntu 17.10: headphones does not work properly

When I insert headphones I see it in Settings->Sound->Output instead of speakers but sound plays through internal speakers anyway. The only way is to execute amixer -c 0 sset "HP/Speaker" on to ...
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1answer
2k views

Enabling Macro Keys of Alienware 17R4 and utilizing them on Ubuntu 16.04

So I have an Alienware 17R4 that has 6 Macrokeys on the left side named: x,1,2,3,4,5 and 4 macrokeys on top of the keypad to the right side named: 6,7,8,9 On windows I can use the x macrokey to toggle ...
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1answer
1k views

16.04 LTS on Alienware 15 R3

I'm having an issue with random stuck cpu's when trying to get Ubuntu 16.04LTS going on a Dell Alienware 15 R3. The computer does have the latest BIOS installed. What I've done outside of the base ...
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1answer
1k views

Can I install Ubuntu 17.04 on a laptop Alienware 17 R3 without damage? [duplicate]

I want to install Ubuntu 17.04 but I dont know if this could damage my laptop. I have: i7 6700HQ NVIDIA GEFORCE GTX 970M 16GB RAM 1TB HDD
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1answer
952 views

Ubuntu 16.04.2+ installer hangs

I have an Alienware 17 R4, and as the title says, 16.04.2 is not usable on my laptop, but 16.04.1 and 16.04 are. When I say "not usable", I mean it will boot installer, and complete the install. ...
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536 views

Map Keys to send events and use them

I have an Alienware 15r3 and it has some extra AlienFx Keys, which have the following behaviour on windows. There are 6 Keys Lets call the first key the mode switch key. It changes the mode for the ...
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3answers
2k views

windows 10 Blocking Ubtuntu from being seen as bootable

so, this is kinda hard to exmaple... Simple Windows 10 blocks ubtuntu for being seen as a bootable in my bios More info Alienware 17 R4 is the computer Came with 128 flash SSD (dell/aleinware's ...
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1answer
173 views

Install Ubuntu (MATE) along side pre-installed Windows which was installed with RAID configuration

I am trying to install Ubuntu Mate 16.02 LTS on a Dell new Alienware 13 machine which has Windows 10 pre-installed. The problem is that it does not seem that I can install without changing RAID to ...
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1answer
417 views

/boot/grub/grub.cfg has two different Linux versions and lost windows loader

I'm running a UEFI dualboot Alienware system (Windows 8.1 - Ubuntu 16.04) using grub2. After a normal dist-upgrade, i found the new kernel update '4.4.0-57' which should replace '4.4.0-53'. However, i ...
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2answers
295 views

Really slow boot on Ubuntu 16.10 Alienware 17R3

I'm trying to figure out what is going on with my system. It takes too long to boot. It is a dual boot with Windows on an Alienware 17R3. I tried to do what these posts suggest: Really slow boot on ...
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0answers
589 views

How to connect Qualcomm Atheros AR9462 Wireless in Alienware

I need your help. I can not connect my Dell Alienware 14 with Qualcomm Atheros AR9462. I've searched several forun and it does not work. Anyone could guide me please.
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1answer
418 views

How can I install Ubuntu Studio on Alienware 17

I am aware that there are "versions" of this question out on the web, but none of them work for me. I absolutely do not want to install Ubuntu Studio in a VMware (or other) virtual machine on top of ...
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1answer
540 views

Ubuntu 16.04 LTS wifi suddenly stopped working at all Alienware 13

I have installed Ubuntu 16.04 on my Alienware 13 laptop and everything worked like charm for couple of weeks. Then, suddenly, the wifi completely stopped working. I am not aware of installing any ...
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1answer
1k views

Alienware 17 Ubuntu Dual-boot Issue

I attempted to dual boot Ubuntu on an Alienware 17 running Windows 10. Loaded the installer onto a flash drive, booted from flash drive, and installed it. A window popped up telling me that two parts ...
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1answer
1k views

Headphones don't work in Xenial 16.04

I was running lubuntu Xenial but was unable to get the headphones working after trying all of the different possible fixes I could find. I have finally given up on trying to fix it myself and have ...
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0answers
1k views

ubuntu 16.04 doesn't recognize internal webcam in alienware m14x r2

I recently installed Ubuntu 16.04 LTS on my Alienware M14x R2 and ran Cheese or Skype to test the internal webcam but it doesn't show anything. On cheese it displays "There was an error playing video ...
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1answer
2k views

cannot enable wifi of Alienware R2 on Ubuntu 16.04 LTS

I just installed 16.04 LTS on my Alienware 15 R2 laptop and can connect to Internet via Ethernet cable but the wifi connection is missing. I tried the solutions posted on here and here and here but ...
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1answer
939 views

Headphones not detected on Ubuntu 15.04 on the Alienware 15

I am trying to get my headphones to get detected with my Ubuntu OS on the Alienware 15, but without any luck. Did anybody come across such issue? I am completely clueless. Thanks for your help! /* ...
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0answers
809 views

Headphones not working on Alienware 17R2

I have an alienware 17 r2 with Ubuntu 15.04 installed. I have most drivers working however I can't seem to get an audio from headphones when I plug them in. The sound always seems to play only with ...
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1answer
2k views

Cannot use WiFi on Linux, Alienware 14 laptop [duplicate]

I recently got an alienware 14 laptop, and want to use Linux on it. I installed Ubuntu 14.04. However, I found that the wireless adapter does not work - Killer Wireless-n/a/ac 1525 Wireless Network ...
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0answers
492 views

installing ubuntu 14.04.3 LTS on alienware x51 R3

I'm trying to do a full install of ubuntu 14.04.3 LTS on my Alienware x51 R3, but I keep getting [ 3.016154]acpi pcc probe failed. I tried changing boot mode to Legacy, but it still throws the ...
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275 views

Touchpad alienware ubuntu 15.04

my touchpad stop working. I tried to enable it by fn+f3 or the hot keys from my Alienware user's guide fn+insert or fn+f11 but nothing work. Moreover I have already try to update my Synaptics but ...
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1answer
152 views

Repair/Reset Hard Disk - don't mind losing data

I have an Alienware M14x R2 with a Seagate Momentus hybrid HDD/SSD. I clean installed Windows 10 today and I booted Gparted from a USB to edit my partitions. I accidentally ended up moving the OS ...
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2answers
4k views

Alienware 13 touchpad not working under any distro [DLL068B:00 06CB:76E9] [hid-rmi]

Well, as the title explains that's my problem, I'm using 3.18 kernel, and this are my thoughts: First of all the touchpad wasn't showing up in xinput while I was expecting something like: ⎜ ↳ PS/2 ...
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1answer
3k views

Alienware 14 (Mid 2013) Ubuntu 15.04 switch off lights

I am a new Ubuntu user and have 15.04 version. I am wondering if there is any thing that I could do to switch off the lights of my keyboard (AlienFX). I have already tried the two (I do not if is ...
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2answers
590 views

will ubuntu automatically manage fan speed based on heat like windows

i've just installed ubuntu 14.04 and i intend to game on it. I'm hoping that Ubuntu manages fan speeds automatically based on heat if not could u please explain to me how to set my fan speeds to ...