Questions tagged [alienware]

Manufacturer of high performance computers, subdivision of Dell. See http://www.alienware.com/ for more information.

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Ubuntu 20.04 won't enter standby

My Alienware m15 r5 will not enter standby. When I try, it's like it half enters, my keyboard and fans stay on, and I have a _ on the top left of the screen, but then it sits there. It will resume ...
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44 views

Step by step to dual booting ubuntu on Alienware m15 r4

I’ve never dual booted before but I want to keep windows for gaming and use ubuntu for machine learning. How do I go about this?
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I get a black screen when trying to boot Ubuntu 20.04.2 (dual boot with Windows 10) from grub menu. nomodeset doesn't fix this

After installing Ubuntu from a live USB - I have been unable to boot Ubuntu. When I select Ubuntu from the grub screen, I immediately get a black, empty screen. I am aware of issues caused by Nvidia ...
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55 views

Ubuntu Bluetooth driver for Alienware Aurora R11

I recently dual booted with Windows and Ubuntu 20.04. My bluetooth is not working after trying a lot. The following is the list of results I get lspi -knn | grep Net -A3 04:00.0 Network controller [...
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1answer
34 views

Using a proprietary Dell keyboard key for something else

I have a Dell G5 15 5500. It has "the G key" on it, which, in Windows, will tell Alienware Command Center to turn the fans to 100% and let the CPU turbo as high as possible. I was just ...
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29 views

How to update Alienware desktop firmware in Ubuntu 20.04?

I have an Alienware desktop with i9, 32 GB RAM, RTX 2080 Super. I want to update the firmware of it. So far, all the guides I find only work for Dell systems. How would I do the same for an Alienware ...
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132 views

dell-smm-hwmon freezes Alienware m15 r1

I have tried suggestions such as installing i8kutils and dell-bios-fan-control but it always freezes my laptop if I do sudo modprobe dell-smm-hwmon force=1 And if I try to do it without force, it ...
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1answer
177 views

Ubuntu Certified PC with RTX 3080 (Alienware Ubuntu support) [closed]

I am looking for a Desktop PC with a RTX 3080 for Deep Learning application. I noticed the Alienware R11 is probably one of the cheapest solutions (I can't build one by myself for external reasons), ...
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1answer
379 views

Installing Ubuntu 18.04 on Dell Alienware Aurora R11 [duplicate]

Is there any way to install Ubuntu 18.04 on Dell Alienware Aurora R11 (fitted with Nvidia 2080Ti GPU). Whenever I try to install 18.04 in it I end up getting a black screen (which I think is because ...
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85 views

'ima: Error Communicating to tpm chip' [duplicate]

I am trying to install Ubuntu 18, but in the part of installing Ubuntu I get this error ima: Error Communicating to TPM chip In the image I show the BIOS settings that I have and the error:
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Keyboard and trackpad not working Alienware 13

Oi I’m just getting back into Ubuntu within latest install (20.4.1). I have clean installs multiple times going to an external hard drive until my internal one gets here for my Alienware 13. Bios I am ...
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1answer
753 views

i select the usb boot option from Bios it opens up all the files from the usb, asks me for a specific file to boot

Adding a USB boot option, after selecting the USB boot
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158 views

Killer AX1650 driver not working ubuntu 16.04`

I am trying to install ubuntu 16.04 on the new Alienware m15 r3 that comes with an AX1650 wifi adapter. I have followed every step to install ubuntu on an Alienware computer, including disabling ...
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1answer
2k views

Install ubuntu on alienware m15 r3 [duplicate]

I am about to purchase the Alienware m15 r3, and I usually dual boot all my computers, but I have seen some people experience some difficulties while trying to install ubuntu on an Alienware, and I ...
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1answer
501 views

Alienware m17 R3 Ubuntu 16.04 network drivers

I have installed Ubuntu 16.04 on my new Alienware m17 R3 laptop. Ethernet model : Killer E3000 PCI-e Gigabit Ethernet Controller Wi-Fi model : Killer Wi-Fi 6 AX1650 Currently there is no network ...
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1answer
634 views

Dell Alienware Aurora R9 compatability issue with Ubuntu 18.04 + Dual boot

Issue:- Booting into recovery mode, after post installation Tried nomodeset parameters added in grub, able to install and post installation of NVIDIA-440 , machine booting in recovery mode. Note:- ...
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1answer
148 views

Integrated Webcam not detected on an Alienware M17x R3 for Ubuntu 20.04

I have an Alienware M17x R3. I recently installed Ubuntu 20.04 and I know the webcam was working before. I pressed FN + F9 Which is shown as a camera key but the camera is not detected on any apps (...
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1answer
340 views

How to prevent ubuntu update firmware?

Currently, I am using Alienware 17 R4 running ubuntu 18.04. In the past, I used to meet someone who broke his Alienware's motherboard by updating its firmware. By now, I still could not know the ...
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1answer
3k views

Increment Brightness by value using xrandr [duplicate]

So I have an Alienware 13 R3 with the OLED display, and for the first time I was able to change the brightness using the xrandr command. The problem was the absence of backlight in OLED displays, so I ...
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0answers
138 views

Nautilus doesn't open from desktop sidebar (dock) icon on Ubuntu 19.04

I recently installed Ubuntu 19.04 on my Alienware m-17 laptop in dual boot setting with Windows 10. Everything seems to work okay except Nautilus which sometimes does not launch from the dock icon. I ...
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1answer
227 views

Wireless not working on Ubuntu 16.04 for Alienware R5

I have a new Alienware R5 laptop, and I'm trying to get the wireless to work on Ubuntu 16.04 (currently, only Ethernet works). How can I get wireless to work on this laptop? Results of sudo lshw -C ...
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1answer
6k views

Install Ubuntu on Alienware 15 R4 [duplicate]

How to install Ubuntu 18.10 on an Alienware 15? I've encountered an error with the touchpad not working, and the noveau graphics driver being insufficient for Steam.
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1answer
289 views

Kubuntu not installing properly

As the title says I'm having a problem installing Kubuntu. I'm trying to run Kubuntu 18.04.1 LTS on my Alienware laptop. Before putting it on that I installed it on my old Asus and encountered no ...
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3answers
11k views

AlienFX on Ubuntu?

I'd like to be able to run Alien FX on my computer to change the lights on my Alienware MX 14 R2. I see several links in a Google search, but none of them seem to work. This one looks promising, but ...
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1answer
5k views

How to remove fwupd.service from boot?

I am trying to speed up my boot time because currently windows boots up faster from my secondary disk drive opposed to Ubuntu 18 on my SSD. After looking at other post I use the command systemd-...
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1answer
3k views

Ubuntu 18.04 kernel panic on shutdown [closed]

I am having trouble when shutting down Dell Alienware Aurora R7 after installing ubuntu 18.04. The nvidia drivers were successfully installed.
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1answer
315 views

Super Key requires Fn key to be pressed

My super key randomly stopped working and I have been trying to rebind my super key. Currently to use the super key I must do (Fn + Super) I am not sure if I set it to this or it switched to this and ...
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1answer
28 views

Command not giving any output

ls /sys/class/backlight/ is not giving any output on my terminal. I have Ubuntu 17.10 dual booted alongside Windows 10 on my Alienware r3 15. I need to solve this issue to try to fix my main issue ...
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0answers
265 views

Headphones not detected with Alienware 17R3

I am new to Linux, not by choice but I had a couple of stroke a few years ago and have had to relearn everything. I have an Alienware 17 R3 with Sound Blaster Recon 3Di sound card. I get no sound via ...
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1answer
1k views

Unable to change the screen brightness

I have an Alienware r3 15 laptop in which I've recently installed Ubuntu 17.10(dual boot with Windows 10). So far everything's fine except that I am unable to find any setting(if any) to change the ...
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1answer
9k views

Alienware 17 R4 Ubuntu 16.04 WiFi driver

I have installed Ubuntu 16.04 on my new Alienware 17 R4 laptop that comes with Killer 1550 WiFi network card. Currently I am running on LAN cable to connect to the internet but would very much like to ...
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0answers
512 views

Can't adjust light on Alienware AW568 keyboard

I got an AW568 keyboard that has 2 RBG LED zone lights. This requires the Alienware Control Center software to manipulate the lights and is Windows compatible only. I'm wondering what it would take ...
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4answers
3k views

Ubuntu 16.04 LTS on Alienware Aurora R7, Kernel panic on shutdown

I just installed 16.04 LTS on my new desktop, Dell Alienware Aurora R7, with i7-8700K, 32GB RAM, SSD(SM961 NVMe SSD) and 1080TI. So far, everything works ok except I get a kernel panic when I try to ...
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2k views

How to turn off the dell alienware 15 keyboard light

How to turn off the dell alienware 15 keyboard light on ubuntu. ake@alies-Alienware-15-R3:~$ xinput list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core ...
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2answers
851 views

Alienware 17 R2 No sound

Just installed ubuntu 16 on my alienware 17 R2, and there are no sound. I have tried to unmuted the card from alsamixer. but i think that the hdmi card is set as default. Is it any way to fix this? ...
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1answer
1k views

Wifi not working in Ubuntu 16.04 LTS on an Alienware 17 R4

Tried: Reinstalling the OS Restarting network-manager using sudo service network-manager restart Adding network controller to black list Removing network controller from black list After restarting ...
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0answers
476 views

Dual boot problem on Alienware R6 with Intel Optane

I'm trying to do dual boot Win 10 and Ubuntu on my Aurora R6 (with Intel Optane). I followed following the instructions at https://websetnet.com/install-ubuntu-linux-with-windows-10/. In "...
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1answer
690 views

Alienware 17R3 + Ubuntu 17.10: headphones does not work properly

When I insert headphones I see it in Settings->Sound->Output instead of speakers but sound plays through internal speakers anyway. The only way is to execute amixer -c 0 sset "HP/Speaker" on to ...
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1answer
2k views

Enabling Macro Keys of Alienware 17R4 and utilizing them on Ubuntu 16.04

So I have an Alienware 17R4 that has 6 Macrokeys on the left side named: x,1,2,3,4,5 and 4 macrokeys on top of the keypad to the right side named: 6,7,8,9 On windows I can use the x macrokey to toggle ...
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1answer
1k views

16.04 LTS on Alienware 15 R3

I'm having an issue with random stuck cpu's when trying to get Ubuntu 16.04LTS going on a Dell Alienware 15 R3. The computer does have the latest BIOS installed. What I've done outside of the base ...
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1answer
1k views

Can I install Ubuntu 17.04 on a laptop Alienware 17 R3 without damage? [duplicate]

I want to install Ubuntu 17.04 but I dont know if this could damage my laptop. I have: i7 6700HQ NVIDIA GEFORCE GTX 970M 16GB RAM 1TB HDD
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1answer
966 views

Ubuntu 16.04.2+ installer hangs

I have an Alienware 17 R4, and as the title says, 16.04.2 is not usable on my laptop, but 16.04.1 and 16.04 are. When I say "not usable", I mean it will boot installer, and complete the install. ...
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0answers
589 views

Map Keys to send events and use them

I have an Alienware 15r3 and it has some extra AlienFx Keys, which have the following behaviour on windows. There are 6 Keys Lets call the first key the mode switch key. It changes the mode for the ...
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3answers
2k views

windows 10 Blocking Ubtuntu from being seen as bootable

so, this is kinda hard to exmaple... Simple Windows 10 blocks ubtuntu for being seen as a bootable in my bios More info Alienware 17 R4 is the computer Came with 128 flash SSD (dell/aleinware's ...
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1answer
182 views

Install Ubuntu (MATE) along side pre-installed Windows which was installed with RAID configuration

I am trying to install Ubuntu Mate 16.02 LTS on a Dell new Alienware 13 machine which has Windows 10 pre-installed. The problem is that it does not seem that I can install without changing RAID to ...
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1answer
460 views

/boot/grub/grub.cfg has two different Linux versions and lost windows loader

I'm running a UEFI dualboot Alienware system (Windows 8.1 - Ubuntu 16.04) using grub2. After a normal dist-upgrade, i found the new kernel update '4.4.0-57' which should replace '4.4.0-53'. However, i ...
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2answers
322 views

Really slow boot on Ubuntu 16.10 Alienware 17R3

I'm trying to figure out what is going on with my system. It takes too long to boot. It is a dual boot with Windows on an Alienware 17R3. I tried to do what these posts suggest: Really slow boot on ...
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0answers
604 views

How to connect Qualcomm Atheros AR9462 Wireless in Alienware

I need your help. I can not connect my Dell Alienware 14 with Qualcomm Atheros AR9462. I've searched several forun and it does not work. Anyone could guide me please.
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1answer
449 views

How can I install Ubuntu Studio on Alienware 17

I am aware that there are "versions" of this question out on the web, but none of them work for me. I absolutely do not want to install Ubuntu Studio in a VMware (or other) virtual machine on top of ...
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1answer
554 views

Ubuntu 16.04 LTS wifi suddenly stopped working at all Alienware 13

I have installed Ubuntu 16.04 on my Alienware 13 laptop and everything worked like charm for couple of weeks. Then, suddenly, the wifi completely stopped working. I am not aware of installing any ...