I cannot transfer photos and videos from the SD card in my phone (Gallaxy S5 Neo). I plug in the phone, tap "Allow" to transfer files and I can then see the phone mounted in Nautilus. I go to Card/DCIM/Camera in Nautilus and the spinning wheel shows up. Then it takes minutes to display the contents of the folder. When I click on one of the files Nautilus freezes and a "force quit" window shows up.
It seems to be related to a recent update as I was able to transfer files on Ubuntu 17.10 before. I've tried rebooting both my phone and my computer. Any suggestions to transfer the files via USB cable?