I just installed a new Ubuntu system on a partition on my ASUS GL502. During the 'test ubuntu' option where I was installing the full OS, wireless capabilities worked perfectly. I am on kernel 4.13
Upon full install, I have no option to connect to wireless. Under network settings, it does not show up. I've spent a few hours searching through the askubtuntu forums and found no solutions that have worked.
Here are some readouts. Edit - I have progressed past this point but am now receiving a different error. See below
The device shows up correctly during an lspci call
$ lspci -nnk | grep -iA2 net; uname -a 02:00.0 Network controller : Intel Corporation Wireless 8260 [8086:24f3] (rev 3a) Subsystem: Intel Corporation Dual Band Wireless-AC 8260 [8086:0010] Kernel modules: iwlwifi
rfkill list does not show a wifi option however
rfkill list; dmesg | grep iwl 0: hci0: Bluetooth Soft blocked: yes Hard blocked: no [ 6.673882] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-34.ucode failed with error -2 [ 6.673890] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-33.ucode failed with error -2 [ 6.673896] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-32.ucode failed with error -2 [ 6.673918] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-31.ucode failed with error -2 [ 6.673922] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-30.ucode failed with error -2 [ 6.673929] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-29.ucode failed with error -2 [ 6.673934] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-28.ucode failed with error -2 [ 6.673938] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-27.ucode failed with error -2 [ 6.673943] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-26.ucode failed with error -2 [ 6.673948] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-25.ucode failed with error -2 [ 6.673953] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-24.ucode failed with error -2 [ 6.673958] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-23.ucode failed with error -2 [ 6.673962] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-22.ucode failed with error -2 [ 6.673963] iwlwifi 0000:02:00.0: no suitable firmware found! [ 6.673965] iwlwifi 0000:02:00.0: minimum version required: iwlwifi-8000C-22 [ 6.673966] iwlwifi 0000:02:00.0: maximum version supported: iwlwifi-8000C-34 [ 6.673967] iwlwifi 0000:02:00.0: check git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git
$ sudo lshw -C network *-network UNCLAIMED description: Network controller product: Wireless 8260 vendor: Intel Corporation physical id: 0 bus info: pci@0000:02:00.0 version: 3a width: 64 bits clock: 33MHz capabilities: pm msi pciexpress cap_list configuration: latency=0 resources: memory:df200000-df201fff *-network description: Ethernet interface product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:03:00.0 logical name: enp3s0 version: 10 serial: d0:17:c2:28:f8:13 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8168g-3_0.0.1 04/23/13 ip=22.214.171.124 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:124 ioport:d000(size=256) memory:df104000-df104fff memory:df100000-df103fff
iwconfig also seems to not display my wireless device
$ iwconfig lo no wireless extensions. enp3s0 no wireless extensions.
Wifi works on my windows 10 partition. Ethernet works, but extremely slowly, especially for downloads. I think this is a separate issue, however, and I would like to deal with it later after wifi is solved.
what I have tried:
1) Compiling a driver for iwlwifi per this post: Intel wireless 8260 - unclaimed network MY pci id was already listed in the file that is to be changed, so I left it alone and followed the rest of the instructions.
2) I have downloaded the ipw2200 intel driver from here: https://wireless.wiki.kernel.org/en/users/drivers/iwlwifi and placed it in my /lib/firmware directory. (Note: There are many types of iwlwifi files here, is this expected or problematic?)
3) The driver does not show up in Additional drivers no matter which server I choose.
I attempted --reinstall linux-firmware and now have the following files:
ls /lib/firmware | grep 8000 iwlwifi-8000C-13.ucode iwlwifi-8000C-16.ucode iwlwifi-8000C-21.ucode iwlwifi-8000C-27.ucode iwlwifi-8000C-31.ucode iwlwifi-8000C-34.ucode
As you can see I am still missing the -22, -23, and -24.ucodes. Upon restart the Wifi option appears on the network pane, and it shows up during rfkill list. But I cannot see any available wifi networks, and it says 'Wifi disconnected'.
rfkill list 0: hci0: Bluetooth Soft blocked: no Hard blocked: no 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no sudo lshw -C network *-network description: Wireless interface product: Wireless 8260 vendor: Intel Corporation physical id: 0 bus info: pci@0000:02:00.0 logical name: wlp2s0 version: 3a serial: 44:85:00:62:8f:b8 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlwifi driverversion=4.13.0-26-generic firmware=34.0.1 latency=0 link=no multicast=yes wireless=IEEE 802.11 resources: irq:127 memory:df200000-df201fff
'rfkill list; dmesg | grep iwl' gives a very long line of code ending with: [ 3428.012482] iwlwifi 0000:02:00.0: Scan failed! ret -110
Any further suggestions for what to try next would be great. I assume its solvable because wifi worked fine during the boot from USB when I was installing!