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I have fought with trying to install Teamviewer for a few hours now. I've followed the instructions from their website, but there always ends up being some road block.

  • In the case of installing Teamviewer 13, after installation, it doesn't open.
  • In the case of installing Teamviewer 12, it opens and loads up, however it complains about how it can't connect to the teamviewer servers, and that I need to enter proxy information. I don't even use a proxy!

I don't really need teamviewer, but it would be very helpful to manage my web server remotely. If I could get it to work that would be fantastic! Thank you in advance!

Here is the output of systemctl status teamviewerd.service

● teamviewerd.service - TeamViewer remote control daemon
   Loaded: loaded (/etc/systemd/system/teamviewerd.service; enabled; vendor preset: enabled)
   Active: active (running) since Tue 2018-01-02 11:46:26 CST; 18min ago
  Process: 25832 ExecStart=/opt/teamviewer/tv_bin/teamviewerd -d (code=exited, status=0/SUCCESS)
 Main PID: 25834 (teamviewerd)
   CGroup: /system.slice/teamviewerd.service
           └─25834 /opt/teamviewer/tv_bin/teamviewerd -d

Jan 02 11:46:26 OPTI-ACCESSBOX systemd[1]: Starting TeamViewer remote control daemon...
Jan 02 11:46:26 OPTI-ACCESSBOX systemd[1]: Started TeamViewer remote control daemon.

Output of killall TeamViewer ; /opt/teamviewer/tv_bin/teamviewer

Init...
CheckCPU: SSE2 support: yes
Checking setup...
Launching TeamViewer ...
Launching TeamViewer GUI ...

Output of lscpu | grep "sse2\|Model name"

Model name:            AMD Athlon(tm) 64 Processor 3500+
Flags:                 fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 syscall nx mmxext fxsr_opt rdtscp lm 3dnowext 3dnow rep_good nopl extd_apicid pni cx16 lahf_lm svm extapic cr8_legacy 3dnowprefetch vmmcall

Output of tail -f ~/.local/share/teamviewer13/logfiles/*.log

==> /home/ladmin/.local/share/teamviewer13/logfiles/startup.log <==
Init...
TeamViewer:        13.0.6634 - DEB
Profile:           /home/ladmin ()
Desktop:           DS: ''   XDG: 'MATE'
XServer TTY:       none

ok (info)

CheckCPU: SSE2 support: yes
ok (profile)
tail: /home/ladmin/.local/share/teamviewer13/logfiles/gui.log: file truncated

==> /home/ladmin/.local/share/teamviewer13/logfiles/gui.log <==
QXcbConnection: Failed to initialize XRandr
Qt: XKEYBOARD extension not present on the X server.

==> /home/ladmin/.local/share/teamviewer13/logfiles/TeamViewer13_Logfile.log <==
2018/01/02 14:08:55.932 29031 140552580746432 GX10   Logger started.
2018/01/02 14:08:55.942 29031 140552580746432 GX10   Found 0 core dump files ...
2018/01/02 14:08:55.946 29031 140552580746432 GX10   systemd: logind service available
2018/01/02 14:08:55.954 29031 140552580746432 GX10   systemd: New seat seat0 [path=/org/freedesktop/login1/seat/seat0, activeSession='c9', canGraphical=1, canTTY=1, canMultiSession=1]
2018/01/02 14:08:55.958 29031 140552580746432 GX10   LogindSessionInfo: New session LogindSessionInfo [id=c13 user=ladmin state=user active=1 reliable=1 infoId=3428698831] [path=/org/freedesktop/login1/session/c13 TTY= seat= display=:10 vtnr=4294967295 owner=[SysUser: ladmin [uid=1000, gid=1000 home=/home/ladmin gecos=ladmin,,, shell=/bin/bash]] idle=0(0) active=1 type=x11 class=user state=closing timestamp=1514923671161558 service=xrdp-sesman defaultCG= leader=28698 audit=0 remote=0 rHost= rUser= killProc=0]
2018/01/02 14:08:55.962 29031 140552580746432 GX10   LogindSessionInfo: New session LogindSessionInfo [id=c9 user=ladmin state=user active=1 reliable=1 infoId=1343005331] [path=/org/freedesktop/login1/session/c9 TTY= seat=seat0 display=:0 vtnr=7 owner=[SysUser: ladmin [uid=1000, gid=1000 home=/home/ladmin gecos=ladmin,,, shell=/bin/bash]] idle=1(1514916332379260) active=1 type=x11 class=user state=active timestamp=1514914334520575 service=lightdm defaultCG= leader=3354 audit=0 remote=0 rHost= rUser= killProc=0]
2018/01/02 14:08:55.966 29031 140552580746432 GX10   LogindSessionInfo: New session LogindSessionInfo [id=c12 user=ladmin state=user active=1 reliable=1 infoId=3143301721] [path=/org/freedesktop/login1/session/c12 TTY= seat= display=:10 vtnr=4294967295 owner=[SysUser: ladmin [uid=1000, gid=1000 home=/home/ladmin gecos=ladmin,,, shell=/bin/bash]] idle=0(0) active=1 type=x11 class=user state=closing timestamp=1514923172226496 service=xrdp-sesman defaultCG= leader=27930 audit=0 remote=0 rHost= rUser= killProc=0]
2018/01/02 14:08:55.978 29031 140552580746432 GX10   SysSessionInfoManager: observing sessions from logind is marked as reliable
2018/01/02 14:08:55.978 29031 140552580746432 GX10   SysSessionInfoManager: Session Information provided by VT [priority: 2]
2018/01/02 14:08:55.978 29031 140552580746432 GX10!  FrameBuffer: Cannot access /dev/fb0, frame buffer support unavailable
2018/01/02 14:08:55.987 29031 140552580746432 GX10   SysSessionInfoManager: own session cache set to '3428698831'
2018/01/02 14:08:55.987 29031 140552580746432 GX10   Running on Qt 5.5.1
2018/01/02 14:08:56.281 29031 140552580746432 GX10   GuiMain SM fallback: symbol not found
2018/01/02 14:08:56.282 29031 140552580746432 GX10   Initialised XRandR extension 1.1 (base=95 error=0)
2018/01/02 14:08:56.286 29031 140552580746432 GX10!! TL: ID 147 not found, Errorcode=11
2018/01/02 14:08:56.286 29031 140552580746432 GX10   : 1920x1080 (60 Hz)
2018/01/02 14:08:58.300 29031 140552580746432 GX10   Cannot acquire lock for "/home/ladmin/.local/share/teamviewer13/logfiles/gui.lock", reason: locked by other process (28561)
2018/01/02 14:08:58.324 29031 140552580746432 GX10   Shutting down System DBus

Output of lspci | grep -i "VGA\|video"

00:05.0 VGA compatible controller: NVIDIA Corporation C51 [GeForce 6150 LE] (rev a2)

(This is just the integrated graphics. There is no dedicated card. However, I do have one that I could use if needed.)

Output of xrdnr -q

 SZ:    Pixels          Physical       Refresh
*0   1920 x 1080   ( 508mm x 286mm )  *60  
Current rotation - normal
Current reflection - none
Rotations possible - normal 
Reflections possible - none

Output of lspci -k | grep -i "VGA\|video" -A3 

00:05.0 VGA compatible controller: NVIDIA Corporation C51 [GeForce 6150 LE] (rev a2)
    Subsystem: Dell C51 [GeForce 6150 LE]
    Kernel driver in use: nouveau
    Kernel modules: nvidiafb, nouveau

The nightmare continues... I installed the right video drivers, to install Teamviewer on the server side. However, it would open up, but there would be no GUI, just border. So, I went to the computer where TV was working, to compare logs. But, it did the exact same thing the server was doing. So, I ran the logs on both of them, to see what was going on. But, I don't quite understand what it's trying to tell me. NOTE: They still both have the FrameBuffer issue, even after properly installing drivers. Here is what I came up with:

  • Xlib: extension "NV-GLX" missing on display ":10.0" (This is on both machines.)
  • QSGContext::initialize: depth buffer support missing, expect rendering errors QSGContext::initialize: stencil buffer support missing, expect rendering errors [xcb] Too much data requested from _XRead [xcb] This is most likely caused by a broken X extension library [xcb] Aborting, sorry about that. TeamViewer: ../../src/xcb_io.c:736: _XRead: Assertion '!xcb_xlib_too_much_data_requested' failed.' (This is also on both machines.)
  • 2018/01/02 18:11:34.218 2438 140078491348224 GX10!!!XFixes extension not found, Errorcode=11 (This only seems to appear on the machine that it was working on)

EDIT: I have just realized that I don't need to install teamviewer on the server side, because I can just used Remmina and Xrdp. But I still don't have teamviewer on the non-server side working at the moment.

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4
  • Have you considered using a web interface for your server
    – Panther
    Jan 2, 2018 at 3:49
  • Did you install the Teamviewer 13 .deb file (teamviewer_13.0.6634_amd64.deb)?
    – karel
    Jan 2, 2018 at 6:11
  • Yes I did, it installs though Package installer and everything seems fine. However it does not open when I try to open it though the menu. And to answer Panthers question: The actual web site program (WordPress in this case) will be managed through a web interface. But if I have to change something directly, like an apache2 or mysql thing, It would be more direct to do it straight from the computer though Teamviewer.
    – apt-get_install_cat
    Jan 2, 2018 at 6:23
  • If you get a teamviewer screen which does not show your own password, the cause is probably that teamviewerd did not start. Try sudo /etc/init.d/teamviewerd restart and then start the teamviewer application.
    – muclux
    Jan 2, 2018 at 7:28

2 Answers 2

Reset to default
1

It seems you are doing something wrong.

  1. Download official deb-package 

    cd ~/Downloads
wget https://download.teamviewer.com/download/linux/teamviewer_amd64.deb

  2. Install it with gdebi (sudo apt-get install gdebi)

    sudo gdebi-gtk ~/Downloads/teamviewer_*.deb

    or with apt-get

    sudo apt-get install ~/Downloads/teamviewer_*.deb

  3. Launch TeamViewer from Applications|Internet|TeamViewer 13, accept license and use it.

  4. Set TeamViewer auto-launch from Extras menu, Options, General tab, check Start TeamViewer with system and set password for unattended access on Security tab, click OK.

  5. Check status of teamviewerd service (should be Active: active (running)):

    systemctl status teamviewerd.service

Notes:

  • TeamViewer may be launched from terminal with /opt/teamviewer/tv_bin/script/teamviewer
  • TeamViewer GUI may be killed with killall TeamViewer
  • TeamViewer expects that CPU supports SSE2 (CheckCPU: SSE2 support: yes in its output)
  • log-files are located at ~/.local/share/teamviewer13/logfiles, one can watch them with tail -f ~/.local/share/teamviewer13/logfiles/*.log
  • profile may be cleared with rm -rf ~/.local/share/teamviewer13 ~/.config/teamviewer.
  • Log analysis shown that problems were xrandr (see QXcbConnection: Failed to initialize XRandr) and framebuffer (see GX10! FrameBuffer: Cannot access /dev/fb0, frame buffer support unavailable line). These problems were fixed by switching from nouveau to nvidia-304.
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16
  • I tried that, but it still doesn't seem like it wants to open. I uninstalled the old version, and did this. I can tell its at least open somehow, because its in System Monitor. But it says its "sleeping" and its "Waiting Channel" is futex_wait_que_me.
    – apt-get_install_cat
    Jan 2, 2018 at 17:55
  • Try to remove its folders with rm -rf ~/.local/share/teamviewer13 ~/.config/teamviewer. What is the output of systemctl status teamviewerd.service (add output to your question).
    – N0rbert
    Jan 2, 2018 at 17:59
  • I added it to the question
    – apt-get_install_cat
    Jan 2, 2018 at 18:12
  • So the service is working normally. On my system GUI starts normally. Try to kill it with killall TeamViewer and launch again with /opt/teamviewer/tv_bin/script/teamviewer.
    – N0rbert
    Jan 2, 2018 at 18:19
  • 1
    That worked! I thought it wasn't going to open up, but it did! Thank you!
    – apt-get_install_cat
    Jan 2, 2018 at 22:04
1

At the moment, it is now basically a mute point since I ended up using Chrome Remote Desktop, since it requires almost no installation at all other than a host program which installed perfectly on both linux machines. However, if for some reason you are still determined, or want the challenge to fix my "TeamViewer Nightmare" be my guest. :D I will still give out any outputs of commands if you want them. Thank you for all of your help guys!

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