Just did a fresh install of Ubuntu 17.10 (was previously on 16.04 with no issues). For some reason USB 3.0 port no longer detects USB 3.0-enabled devices. Old USB 2.0 sticks seem to work on that port. Any suggestions on how to fix this?

When I plug in an external hard drive it starts spinning and the light turns on, but I don't see any traces of the drive in the filesystem. The drives that don't work are NTFS formatted.

$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

$ lsusb -t
Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M

Other USB ports (2.0) on my laptop are working fine.

  • 1
    Same issue here. My workaround is: have the USB 3.0 device plugged in before booting. Somehow it is then recognized. Very annoying. – PerlDuck Mar 4 '18 at 14:17

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