3

Brand new install of 17.10, love it so far. I especially love the new Firefox browser but I can't seem to get my videos to play on photos.google.com. All I get is a static screen with "This video format is not supported".

I did install Chrome and they do play through that browser, so I know I'm just missing something on my Firefox install. I tested Flash and that seems to work on the Adobe flash test site after I allow it, but I never get a prompt to allow Flash on the Google photos page, I assume they're using something else anyway.

Any ideas?

2

Finally worked this one out, totally forgot about the unrestricted extras.

sudo apt-get update
sudo apt-get install ubuntu-restricted-extras

After that I restarted Firefox and all was well.

You can check your video codec status at:

https://www.youtube.com/html5

After you install the unrestricted extras package the H.264 and MSE & H.264 should be blue with a check.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.