I'm running Ubuntu 17.10 and my iPhone and Kobo tablet (neither PTP nor MTP) won't be automatically mounted and shown in Nautilus when I plug them in. I can only mount and open these manually. All other devices, including usb sticks, a GoPro and a external hard drive do mount and open with Nautilus automatically when hot-plugged.

In Setting -> Devices -> Removable Media all settings are set. And also when I go to /org/gnome/desktop/media-handling with Dconf-editor all settings should be fine.

The story is, I updated from Ubuntu 16.04 to 17.10 and connected my iPhone to transfer some pictures, that's all I usually did. It still did work, but it didn't show all the pictures any more (this turned out to be an iPhone setting). But before I realised that, I started messing around with the libimobiledevice. Ended up deleting it, to attempt to reinstall, but automatically got a lot more deleted and couldn't get in the Ubuntu desktop environment anymore. Ended up reinstalling ubuntu-desktop, first nothing worked with both iPhone/ Kobo, but now it only works manually.

  • iPhone 4s with iOS 9.3.5
  • Kobo tablet with Android 4.2.2
  • Laptop is an Acer Aspire V3-571
  • I had this problem, but in my case it just happened that the USB cable I was using with my Kobo was broken and switching to a different USB cable fixed it. Probably won't help you, as you have two devices that are broken, but this comment might help someone else with a similar problem – Confusion Dec 16 '17 at 22:41

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