2

I have installed fresh Ubuntu Mate 17.10 - Artful Advark.

This is my Intel configuration file:

$ cat /etc/X11/xorg.conf.d/20-intel.conf
Section "Device"
    Identifier  "Intel Graphics"
    Driver      "intel"
    Option      "TearFree"    "true"
    Option      "AccelMethod" "sna"
    Option      "DRI"         "3"
EndSection

I have installed latest available drivers using Intel Graphics Update Tools for Linux

Because tool wasn't able to run on 17.10 I temporary changed /etc/lsb-release to corespond 17.04 Zesty Zapus and then I successfully installed drivers using tool.

After all this trouble I often have issues. My screen randomly goes black for 10 seconds because of GPU HANG. Also sometimes elements flicker in programs which use HW acceleration (mostly chrome, disabling hardware acceleration is not an option because chrome works terrible)

Here is crash dump

VGA adapter info:

$ lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 0c)

Dmesg:

[ 1964.877703] [drm] GPU HANG: ecode 4:0:0x54f4e8fb, in Xorg [874], reason: Hang on rcs0, action: reset
[ 1964.877707] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[ 1964.877708] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
[ 1964.877709] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[ 1964.877710] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
[ 1964.877711] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[ 1964.919361] drm/i915: Resetting chip after gpu hang
[ 1972.939781] drm/i915: Resetting chip after gpu hang
[ 2004.879875] drm/i915: Resetting chip after gpu hang
[ 2258.924142] drm/i915: Resetting chip after gpu hang
[ 2376.394596] perf: interrupt took too long (7689 > 7688), lowering kernel.perf_event_max_sample_rate to 26000
[ 2417.923699] drm/i915: Resetting chip after gpu hang
[ 2708.941780] drm/i915: Resetting chip after gpu hang
[ 2738.869020] drm/i915: Resetting chip after gpu hang
[ 2760.862012] drm/i915: Resetting chip after gpu hang
[ 2770.846041] drm/i915: Resetting chip after gpu hang
[ 2780.862186] drm/i915: Resetting chip after gpu hang
Improve this question
3
  • " Please file a new bug report on bugs.freedesktop.org against DRI -> DRM/Intel" so do that... we can't help you ;)
    – Rinzwind
    Commented Oct 29, 2017 at 20:29
  • I saw that, there is already an BUG report, a few of them actually. I even found bug report from 2016 (so still isn't fixed, but i didn't have problems on 17.04). If someone with more knowledge than me could look at crash dump maybe it's something easy to fix.
    – Luka
    Commented Oct 29, 2017 at 20:30
  • I filled another bug report if it's of any help bugs.freedesktop.org/show_bug.cgi?id=103509
    – Luka
    Commented Oct 29, 2017 at 20:39

1 Answer 1

Reset to default
2

I got similar trouble for 3 months ! (I need to use my win***z to check HW failure. No problem with my M$ spare wheel

But after many, many search on the web

I find it's two accel mode (at least) for this graphic card sna or uxa So, first of all, I need to (re)install the intel driver

sudo apt install xserver-xorg-video-intel

and create/modify the 

/etc/X11/xorg.conf.d/20-intel.conf

with these options

Section "Device" Identifier "Intel Graphics" Driver "intel" Option "AccelMethod" "uxa" #Option "AccelMethod" "sna" EndSection

You can find more info about intel graphics card options at wiki gentoo

You need to reboot and try

Mike_X

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3
  • So which one are you using? I'm using sna If I switch to Uxa, that solves the GPU hang? Cuz I'm still experiencing this. Even though intel staff on free desktop said they "fixed" they have no clue. obviously. I keep updating kernel and hoping for miracles xD
    – Luka
    Commented Feb 7, 2018 at 12:20
  • 1
    I switched to UXA and I kept the DRi 3 I will see if the bug pops again. But performance is worse. I would rather restart lightdm every 20 minutes than suffer this performance loss.
    – Luka
    Commented Feb 7, 2018 at 13:00
  • thanks you saved my life
    – karakays
    Commented Oct 15, 2021 at 16:16

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