2

I have done the switch from Ubuntu 17.04 to 17.10, but when I downloaded Steam, and opened one game, it crashed after one minute of playing.

I want to mention that it happend on Ubuntu 17.04 as well, but only in TF2.

I've tried many games, and I got the same result, the game freezes, then it has a sound loop, then it crash, but I do not get any error message. (most of them are working on OpenGL)

I have Intel Core i5-6198DU CPU @ 2.30GHz x 4, Intel HD Graphics 510(Skylake GT1), GNOME 3.26.1, 8GB ram, 64-bit.

And I don't have any graphics driver installed.

Can you please tell me what should I do to make it work again? (and please if you want me to post logs and stuff, explain where do I need to find them, because I don't know much about it.)

journalctl -n 1000 gives me this output https://pastebin.com/gSZNMwK4.

Important edit: The games don't work in unity, gnome,either on xorg, or wayland session, in fact, after the game crashes I get a messagebox saying report a bug, but nothing happens after I click report.

Thank you in advance! enter image description here

20
  • 1
    Is this under the Wayland based session, or Xorg? If Wayland, perhaps try logging out and switching to the Xorg session, to see if it helps. – dobey Oct 21 '17 at 21:05
  • @dobey its not, no matter what session do I use, but thanks for your help:) – Argaman Oct 21 '17 at 21:14
  • I have a similar problem and had to revert to 17.04. My computer would just self-shutdown with any Steam game requiring my CPU to go in turbo mode, after a while. For games requiring less CPU oomph, the performance would still be far worse than 17.04. This seems to hint that the video drivers / GPU might not be the issue, as I've replicated with a number of Nvidia drivers for my Geforce 1060, but you're on an Intel driver. Maybe try downgrading to 17.04... – Mena Oct 23 '17 at 15:09
  • @Mena Thanks for the advice but I dont think so.. – Argaman Oct 23 '17 at 16:16
  • 1
    Is there anything interesting in the syslog? (/var/log/syslog) – Kobi T Oct 25 '17 at 18:58
1

This sounds like there is a problem with a PCI Express device not properly communicating with the Root port. I suspect this may be a kernel issue. You could try using a different kernel, e.g. with: https://wiki.ubuntu.com/Kernel/KernelPPA

PS: This was meant as a reply to your comment... got the wrong field. Can you maybe update the original question, if this solution is was useful?

10
  • oh man I know how to fix the syslog issue , thats not my problem. but thank you anyway:) askubuntu.com/questions/771899/… – Argaman Oct 26 '17 at 11:57
  • lets have a look at the log, when the game is crashing – noreabu Oct 26 '17 at 13:01
  • I edited my question, but basically are you saying that the cause for the crash is the pci express? – Argaman Oct 26 '17 at 13:26
  • @Argaman I looked your journalctl, and I see at least a thousand entries every second. I don't know if it's relevant to the crash, but I bet it impacts a performance. If you have means to fix it, I really advice to do so. Regarding the crash: there's no info about it in logs because of the hw-error spam. You can try then running the game from a terminal, and to paste game output in your question. It's just, running a steam game from a terminal require a bit of tackling, like searching its binaries, and maybe some args, as opposed to plain looking journalctl… But you can try it too. – Hi-Angel Oct 26 '17 at 13:38
  • @Hi-Angel but I dont really know how to fix it, I mean I found a solution but I dont know how to do it properly, can you please help me fix the problem with the pci? – Argaman Oct 26 '17 at 13:42

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.