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- Unable to mount NTFS external hard drive 6 answers
I have dual boot Windows 7 and Ubuntu 16 with grub. They were working very well until I installed the last Windows update. The update had to restart at some point but as Ubuntu is listed first in the grub menu Windows didn't complete the update process. Right now I can neither access Windows partition nor access Windows OS. When I select windows in the grub I get only black screen and when trying to open the windows disk from Ubuntu I got the message in the attached screenshot.
I tried ntfsfix but never succeeded. please advise.