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I'm trying to install Ubuntu 16.04 beside Windows 10 on my MSI laptop GE72MVR. The process goes well until the last action: rebooting, then it freezes.

I had to shutdown manually (long press on power). I can start Ubuntu normally but can't access my session. Guest session works fine (I thought it was a graphical issue, does that mean it's not?).

If I select "Try Ubuntu" in the installer it will also freeze. I can just see the wallpaper and the bar on top.

I'm using an USB stick made on Windows with Rufus and the .iso file for desktop 16.04.3. I also tried to make a bootable usb from my other Linux computer, but the same thing occurs.

Hardware: cpu intel i7700, gpu nvidia gtx1070.

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  • Boot with nomodeset, then install Nvidia drivers.
    – Pilot6
    Aug 24, 2017 at 21:49
  • I've just done it and the problem is now solved. Thanks for help.
    – Niamor972
    Aug 24, 2017 at 21:55

3 Answers 3

Reset to default
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The problem is most likely with graphic card driver. In grub entery, press E and in the new page add nomodeset before quiet splash. This disable default driver. Press F10 to return to login page. Follow the instruction in : How can I uninstall a nvidia driver completely ? to remove old driver. Then reboot and login in using nomodeset again. Then you should install new driver. Don't download driver from Nvidia website. It's likely to be incompatible. You should download it from ppa repository:

sudo add-apt-repositorty ppa:graphics-drivers/ppa

sudo app-get update

sudo app-get install nvidia-381

Then restart computer and you'll be able to login normally.

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  • It appears that i had no driver installed at all (the instruction in the link returned that nothing had been deleted). Nevertheless, installing the nvidia-381 from the repo you gave me fixed my issue. Thank you son much !
    – Niamor972
    Aug 24, 2017 at 21:50
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I got this kind of problem multiple times when trying to install linux distributions.

If you used the same ISO file (i.e. you copied it on a USB stick and flashed it without re-downloading) then your file may contain errors.
Try downloading it again from a torrent ; there should also be an option in installer to check installation files, but I think re-downloading is the safest option before trying anything else.

You can verify your downloads by performing mdsum <filename>, sha1sum <filename> and sha256sum <filename, comparing the values of the checksums to the corresponding values found at http://cdimage.ubuntu.com/ for the version of Ubuntu you are downloading.

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If ubuntu is not your primary OS, I prefer to disable video support (for my MSI GP62-6QE, it's nVidia 950m), ~at least until nVidia publish stable driver for their cards in linux~, by adding this line in grub command line:

nouveau.modeset=0 i915.preliminary_hw_support=1

It's helped me to make Ubuntu 16.04 and 18.04 run smoothly in my MSI

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