I have an Asus fx553vd laptop (intel core i7 7700hq, gtx 1050). Some week ago I sent it on reparation to the Asus italian center due to a stupid hardware problem and at that moment there were these 2 OS installed:

  1. Windows 10 in an SSD
  2. Ubuntu 16.04 in an internal HDD

During the reparation phase they formatted the pc and reinstalled windows 10. I don't know what they did with ubuntu, the fact remains that there is not ubuntu, only windows, and the internal hdd is completely clean. So I decided to reinstall ubuntu, always in dual-boot with windows. I created a live USB with Rufus with the ubuntu .iso file. So I switched on the pc and in the grub menu I choosed the "Install ubuntu" option. The problem occurred here: a black screen appeared saying that there is an ACPI Error. The error says: "[0.028044] ACPI Error: [PRTO] Namaspace lookup failure, AE_ALREADY_EXISTS" and other lines that explain the error (here is the screenshot of the error). After this error screen, the normal ubuntu boot screen appears (the Ubuntu written above the five dots) but after a while it freezes, don't leaving me to install ubuntu and forcing me to manually switch off the pc. I googled it but I found nothing. The BIOS is updated. I think that during the riparation phase, the Asus's technicians deleted ubuntu in some wrong way, leaving something in the HDD that now is compromising the ubuntu's reinstallation. I don't know what to do, can someone help me please?

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Possible duplicate of askubuntu.com/questions/745946/ubuntu-missing-from-hp-boot-m‌​enu – Redbob Aug 21 '17 at 15:47
    
Rather than jump to conclusions I would begin by askubuntu.com/questions/226061/… – Elder Geek Aug 21 '17 at 17:48
    
I already tryed using Boot Repair from live USB doing 'Recommended Repair' but it changed nothing. My case is different from the other that you said because I don't have ubuntu installed – Mike Aug 21 '17 at 18:20
up vote 0 down vote accepted

I have solved. First thing: don't use UNetbootin to create the bootable usb, instead use Rufus if you are in Windows or use the command line if you are in Linux (dd command). The main problem was with the graphics drivers and these are the steps I followed to solve this issue:

1) Once you have launched the bootable usb and you see the Grub, move the selector to "Try Ubuntu" or "Boot form live disk" whichever option comes.

2) Press E in order to edit the install command you are about to run. Go to line that starts with word "linux" (the one with the words "quiet splash"), go to the end of this line and after the --- put the following words: nouveau.setmode=0.

3) Press f10

4) You can now install the system

5) After reboot again while booting repeat steps 2 and 3

6) Once you have booted go to terminal and type sudo apt-get install nvidia-384 (384 is the latest and more stable driver version at the moment, replace this number with the last driver version you find on nvidia site in the future).

7) Now from menu go to additional drivers, go to proprietary drivers tab, select nvidia drivers and reboot

8) Now the system will work fine!

Last thing: if you experience screen tearing during Ubuntu use I suggest you to read the answer to this question.

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