I have an Asus fx553vd laptop (intel core i7 7700hq, gtx 1050). Some week ago I sent it on reparation to the Asus italian center due to a stupid hardware problem and at that moment there were these 2 OS installed:
- Windows 10 in an SSD
- Ubuntu 16.04 in an internal HDD
During the reparation phase they formatted the pc and reinstalled windows 10. I don't know what they did with ubuntu, the fact remains that there is not ubuntu, only windows, and the internal hdd is completely clean. So I decided to reinstall ubuntu, always in dual-boot with windows. I created a live USB with Rufus with the ubuntu .iso file. So I switched on the pc and in the grub menu I choosed the "Install ubuntu" option. The problem occurred here: a black screen appeared saying that there is an ACPI Error. The error says: "[0.028044] ACPI Error: [PRTO] Namaspace lookup failure, AE_ALREADY_EXISTS" and other lines that explain the error (here is the screenshot of the error). After this error screen, the normal ubuntu boot screen appears (the Ubuntu written above the five dots) but after a while it freezes, don't leaving me to install ubuntu and forcing me to manually switch off the pc. I googled it but I found nothing. The BIOS is updated. I think that during the riparation phase, the Asus's technicians deleted ubuntu in some wrong way, leaving something in the HDD that now is compromising the ubuntu's reinstallation. I don't know what to do, can someone help me please?