How can I get a Fuji Xerox M225 dw scanner to be detected?

Question

I have a Fuji Xerox DocuPrint M225 dw printer/scanner, that's connected to the same wifi network as my Ubuntu 17.04 system, as well as physically connected via USB.

Simple Scan cannot see it (I get the "No scanners detected" banner). It's visible via Avahi though:

~ • avahi-browse -a
+ wlp3s0 IPv4 FX DocuPrint M225 dw                          Internet Printer     local
+ wlp3s0 IPv4 FX DocuPrint M225 dw                          _scanner._tcp        local
+ wlp3s0 IPv4 FX DocuPrint M225 dw                          PDL Printer          local
+ wlp3s0 IPv4 FX DocuPrint M225 dw                          UNIX Printer         local
+ wlp3s0 IPv4 FX DocuPrint M225 dw                          Web Site             local

And sane-find-scanner can see the USB but not the network interface:

~ • sudo sane-find-scanner
  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x138a, product=0x0017) at libusb:001:006
found USB scanner (vendor=0x0550 [FX], product=0x0190 [DocuPrint]) at libusb:001:002
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

But scanimage -L can't see anything:

~ • SANE_DEBUG_NET=128 scanimage -L
[sanei_debug] Setting debug level of net to 128.
[net] sane_init: authorize != null, version_code != null
[net] sane_init: SANE net backend version 1.0.14 (AF-indep+IPv6) from sane-backends 1.0.27git
[net] sane_init: Client has little endian byte order
[net] sane_init: searching for config file
[net] net_avahi_browse_callback: CACHE_EXHAUSTED
[net] sane_init: done reading config
[net] sane_init: evaluating environment variable SANE_NET_HOSTS
[net] sane_init: evaluating environment variable SANE_NET_TIMEOUT
[net] sane_init: done
[net] sane_get_devices: local_only = 0
[net] sane_get_devices: finished (0 devices)
[net] net_avahi_browse_callback: ALL_FOR_NOW

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
[net] sane_exit: exiting
[net] net_avahi_cleanup: stopping thread
[net] net_avahi_cleanup: done
[net] sane_exit: finished.

I've tried installing the libsane*-dev packages and upgrading to the packages in the rolfbensch/sane-git PPA, rebooting each time. No change in detection. I've confirmed that net is present and uncommented in /etc/sane.d/dll.conf.

What else can I try?

Answer 1

I also buy Fuji Xerox DocuPrint M225 dw and I have problems about scanner driver installation on my linux laptop too (Ubuntu 14.04). I have tried with several methods to install it. Fortunately, I've found the way to make it works.

I have installed Fuji Xerox DocuPrint M225 dw driver using Brother DCP-L2540DW driver. Followed by these steps.

1. Connect the scanner to the network and setup the IP address for it. For example 172.18.9.103

2. Download and install driver brscan4-0.4.2-1.amd64.deb or brscan4-0.4.2-1.i386.deb. For this example using the 64bit version.

   $ wget http://www.brother.com/pub/bsc/linux/dlf/brscan4-0.4.2-1.amd64.deb

   $ sudo dpkg -i brscan4-0.4.2-1.amd64.deb

3. Add network scanner with this command.

   $ brsaneconfig4 -a \ name=FX-DocuPrint-M225-dw \ model=DCP-L2540DW \ ip=172.18.9.103

4. The configurations are stored in /opt/brother/scanner/brscan4/brsanenetdevice4.cfg

5. Make sure brother4 is in /etc/sane.d/dll.conf and uncomment.

6. Open simple-scan. The title Brother *FX-DocuPrint-M225-dw should be displayed in Scan Source.

7. For example. I scan my A4 handwriting.

Answer 2

I asked on the mailing list. Alas, there's not really anything that can be done, since there's almost no public information that the SANE developers can use to write a driver for this scanner:

It's even possible it's based on a re-badged Brother engine. Unfortunately there's apparently little-to-no support in SANE for any Brother scanners. It may be that there's simply no information publicly available to allow a driver to be written for these. Manufacturers often don't bother to document the protocols; they simply ship a Windows-compatible driver or application, declare victory, and leave for home. :-)

Answer 3

I recently bought a Fuji Xerox DocuPrint M225 dw and had a problem with getting the scanner to work. I followed steps 1, 2, 3 and 4 above but step 5 was not satisfied. The scanner could be seen but not connected. I found the page for the Brother drivers http://support.brother.com/g/s/id/linux/en/download_scn.html. I guessed the FX printer was similar to the Brother MFC-1810. Found the brscan 64bit file was already installed. I installed the scan-key-tool 64bit file. I'm using Kubuntu 16.04 so it was pretty easy. After switching off the printer and switching it back on it scanned fine. This is with a usb connection. Haven't tried wifi yet. thanks Phitak.