Update: I previously posted this question but only one person responded (thank you, @ubashu!) suggesting that I update to 17.04 (from 16.10).
I did, and the printer still didn't print.
I removed the printer from within Printers (system-config-printer) and searched for it again. The program responded better than it had in 16.10, and I was hopeful, but it still didn't print.
I tried editing that previous post with the update, and replied with a comment tagging @ubashu, but I also got no response there.
Apologies if this isn't in line with the site rules, but since no one responded to my edit/update, I'm posting this as a new question. Is this printer simply not ever going to "work with Linux" for some reason?
Thanks for your attention.
Original message
I appreciate any suggestions you can give me. I'm replacing a Windows XP laptop from 2008 with a new Ubuntu machine.
I'm having trouble printing from a Samsung ML-2165W. (The printer does work normally from both a Windows XP machine [which is being replaced I seem to have successfully installed the printer. I'm using the official Samsung Printer Driver for Linux, V1.00.36_00.91.
I was initially running Ubuntu 16.10, release 16.10, codename yakkety.
UPDATE: As suggested, I upgraded to Ubuntu 17.04. Upon reboot I went to system-config-printer, removed the printer, added it again, and tried to print a CUPS test page. The print job appears on the print queue and the printer's green "connection" light starts blinking, but it does not print.
After approximately 10 minutes, the printer itself printed a page reading:
SPL ERROR - Incomplete Session by time out
POSITION : 0X94B (2379)
SYSTEM: h6fw_5.57/os_hook
LINE: 1425
VERSION: SPL 5.57 01-12-2012
(end of update)
The printer does have WiFi capabilities, but I'm connected to it using the standard USB cable. I've added the printer in the "Printers" program. It identifies it as a "Samsung-ML-2160 Series. When I go into Properties and Print Test Page, the job gets added to the Print Queue as Processing, but the printer does not respond.
The green LED blinks, but the printer doesn't print anything. If I press the "Power/Continue" button on the printer, occasionally it spits out a page reading:
SPL ERROR - Incomplete Session by time out
POSITION : 0X1b9 (441)
SYSTEM: h6fw_5.57/os_hook
LINE: 1425
VERSION: SPL 5.57 01-12-2012
(I think this is the printer itself, and not the OS.)
I've tried removing everything and re-downloading (as per this and other tutorials), but to no avail.
I've also installed and successfully printed from the printer (even using WiFi) on a Windows XP machine as well as a Samsung smartphone, so I know the printer is working properly.