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After editing and adding a new connection (with ivacy-configuration file), when I try to use the connection a lock-symbol is shown near the connection icon and connection fails.

screen-shot

cunfiguration file is like this:

dev tun
proto tcp
remote germany-tcp.ivacy.net 80
persist-key
persist-tun
ca ca.crt
tls-auth Wdc.key 1
cipher AES-256-CBC
comp-lzo
verb 1
mute 20
route-method exe
route-delay 2
route 0.0.0.0 0.0.0.0
float
auth-user-pass
auth-retry interact
ifconfig-nowarn

syslog has more info, how to show (part of) logfile?
however, a few lines here:

   Jun 20 15:25:11 sebu-Lenovo-ideapad-110-15ISK gcr-prompter[3031]:
   GtkDialog mapped without a transient parent. **This is discouraged**. Jun
   20 15:25:29 sebu-Lenovo-ideapad-110-15ISK NetworkManager[801]: <info>
   [1497943529.8551]
   vpn-connection[0x557ee04c9150,677a6c1a-298a-434f-b873-f4936fd4c820,"Russia-Moscow-TCP",0]:
   VPN plugin: state changed: starting (3) Jun 20 15:25:29
   sebu-Lenovo-ideapad-110-15ISK NetworkManager[801]: <info> 
   [1497943529.8551]
   vpn-connection[0x557ee04c9150,677a6c1a-298a-434f-b873-f4936fd4c820,"Russia-Moscow-TCP",0]:
   VPN connection: (ConnectInteractive) reply received Jun 20 15:25:29
   sebu-Lenovo-ideapad-110-15ISK nm-openvpn[3040]: **WARNING**: file
   '/home/sebu/Downloads/OpenVPN-Configs/Wdc.key' is group or others
   accessible Jun 20 15:25:29 sebu-Lenovo-ideapad-110-15ISK
   nm-openvpn[3040]: OpenVPN 2.4.0 x86_64-pc-linux-gnu [SSL (OpenSSL)]
   [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] built on May 10 2017
   Jun 20 15:25:29 sebu-Lenovo-ideapad-110-15ISK nm-openvpn[3040]:
   library versions: OpenSSL 1.0.2g  1 Mar 2016, LZO 2.08 Jun 20
   15:25:30 sebu-Lenovo-ideapad-110-15ISK nm-openvpn[3040]: WARNING: No
   server certificate verification method has been enabled.  See
   http://openvpn.net/howto.html#mitm for more info. Jun 20 15:25:30
   sebu-Lenovo-ideapad-110-15ISK nm-openvpn[3040]: NOTE: the current
   --script-security setting may allow this configuration to call user-defined scripts
  • 1
    Check support.ivacy.com. Your config file is incorrect. – heynnema Jun 16 '17 at 14:55
  • yes Zanna i did so, they suggested to try out different servers and different protocols. In Win10 i had to use the Windows driver ... haha just used for connect to this web (from China) – Paul Jun 16 '17 at 18:27
  • icacy support can't help since they use Vers 14, however Win10 is able to establish a connection with only 3 parameter: server,username,password. Where can i get help for my problem with Ubuntu 17.04, @heynnema ? – Paul Jun 20 '17 at 3:34
  • I can't promise anything, but if you can show us your config file, with the username/password deleted out, and any log file that shows us connection process/errors would be helpful. ivacy support gave you a very lame answer.. they should be able to provide support no matter what version OS. – heynnema Jun 20 '17 at 4:04
  • @heynnema: I tried to create a tutorial for myself and for ivacy support in order to let them know what exactli i did. see here: link. The provited parameterfile 'Germany-Frankfurt-TCP.ovpn' looks like this: client dev tun proto tcp remote germany-tcp.ivacy.net 80 persist-key persist-tun ca ca.crt tls-auth Wdc.key 1 cipher AES-256-CBC comp-lzo verb 1 mute 20 route-method exe route-delay 2 route 0.0.0.0 0.0.0.0 float auth-user-pass auth-retry interact ifconfig-nowarn i will search for logfiles and add – Paul Jun 20 '17 at 6:14
-1

solution
enter image description here

change configuration file to United States-Chicago-UDP.ovpn,delete United States-Chicago-TCP and add United States-Chicago-UDP instead.
Unfortunetly the number of available Servers is redused, i miss server in Switzerland and need to go to Win10 and connect to ch1.dns2use.com with a default configuration. (Windows almost become a Linux-baby now)
note: Ivacy Win10-setup fails without meaningful information, so i had to use default Windows configuration.
However, we look hopefully into the future ...

Thanks to @heynnema for great support!

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