3

I'm using Ubuntu 16.04 on a 64-bit dell netbook (Pentium (R) CPU N3700). But ever since the install, it encounters complete freezing when no key and mouse click works. All I can do is to force shut down using power button. It happens randomly, sometimes soon after booting, sometimes when I'm browsing or I'm typing a document. I'm in a beginner level of Ubuntu. What should I do?

closed as unclear what you're asking by Charles Green, Eric Carvalho, waltinator, George Udosen, ravery Dec 28 '17 at 14:23

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

  • Prime suspect would be a driver issue; secondary suspects hardware issues including memory failures. How much RAM do you have? Is this the only OS installed? Are any proprietary drivers suggested by Driver Manager? – Joe P Jun 7 '17 at 13:36
  • I have installed Ubuntu in parallel to Windows 10 which is working okay. There are no suggestions from Driver Manager. – dsvthampi Jun 7 '17 at 15:13
  • It may be a long process... Check /var/log/syslog for the last messages before the reboot. Post the details of your video driver and wireless driver (wireless used to be a big source of issues, less so in recent releases). Does the netbook feel particularly hot? – Joe P Jun 7 '17 at 21:35
  • How much swap space do you have? swapon will show. – waltinator Dec 27 '17 at 4:32

Browse other questions tagged or ask your own question.