6

Using Ubuntu 16 LTS

I installed ubuntu on my new asus zenbook3 ux390. Nearly everything works fine except the volume controls don't work. The volume is either on or off. I can adjust volume in specific apps or websites (like youtube) successfully, but the internal volume control either wants to be muted or at 100%.

  • Which version of Ubuntu are you using 16.04 or 16.10? – Phil UK Apr 19 '17 at 3:10
12

Your problem may be related to Ubuntu not detecting all your speakers correctly. I solved all sound related problems on my Zenbook (UX390UA) by editing:

sudo nano /usr/share/pulseaudio/alsa-mixer/paths/analog-output.conf.common

and changing this section:

[Element PCM]
switch = mute
volume = merge
override-map.1 = all
override-map.2 = all-left,all-right

Into this:

[Element Master]
switch = mute
volume = ignore


[Element PCM]
switch = mute
volume = merge
override-map.1 = all
override-map.2 = all-left,all-right


[Element LFE]
switch = mute
volume = ignore

save (with Ctrl+x) and restart pulse audio:

pulseaudio -k

Source: Ubuntu 16.10 on Asus Zenbook 3 UX390 - Ubuntu Forums

PS: This also works on Asus Zenbook 3 UX490 and Asus Zenbook Pro UX550VE

  • This also works for updating POP_OS 18.10 on a Dell XPS 13. – Bernard Tyers Feb 19 '19 at 10:21
  • 2
    Thanks, this also worked on Fedora. Instead of reboot pulseaudio -k also works. – vise Apr 30 '19 at 22:13
  • This also works on openSUSE, both the current version of Tumbleweed and Leap 15. Thank you! – munchhausen May 31 '19 at 12:17
  • 1
    Also did this on Fedora with an Asus Zenbook UX390U One addition though is that I had to edit the [Element Master] section in analog-output-headphones.conf from volume = merge to volume = ignore otherwise my headphones would be stuck on an extremely low volume – Michoel Aug 20 '19 at 10:57

Not the answer you're looking for? Browse other questions tagged or ask your own question.