I have a ubuntu 16.04, windows 10 asus dual boot. I saw a similar (but not the same) question posted to this one at this link: Intel Centrino Wireless-N 2230 won't connect, keeps asking for password.

My wireless connects but no data is trasnferred, I can't load google, etc. I typed in:

lspci -knn | grep Net -A3

and received:

03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] rev(01)

Subsystem: Lite-On Communications Inc QCA9565 / AR9565 Wireless Network Adapter [11ad:0662]

Kernel driver in use: ath9k

Kernel modules : ath9k

I tried the fixes suggested, but I do not have the /etc/modprobe.d/iwlwifi-opt.conf file, only a /etc/modprobe.d/iwlwifi.conf file. I tried to adapt for atheros vs. intel, but I lack the proper know how.

What should my next steps be?


EDIT 1: I entered the following command as suggested by user nadav mavor:

sudo ifconfig -a ping

I received:

SIOCSIFADDR: No such device

ping: Error while getting interface flags: No such device

Edit 2: Corrected the command inputs. I entered:

sudo ifconfig

and received:

enp2s0 Link encap:Ethernet HWaddr 08:62:66:1d:ac

   UP broadcast multicast MTU: 1500 metric:1

   RX packets:0 errors:0 dropped:0 overruns:0 frame:0

   TX packets:0 errors:0 dropped:0 overruns:0 frame:0

   collisions: 0 txqueuelen:1000

   RX bytes:0 (0.0B) TX bytes:0 (0.0B)

lo Link encap:local loopback\

   inet addr: Mask:

   inet6 addr:1/128 Scope:Host

   UP Loopback Running MTU: 65536 metric:1

   RX packets:12 errors:0 dropped:0 overruns:0 frame:0

   TX packets:12 errors:0 dropped:0 overruns:0 frame:0

   collisions: 0 txqueuelen:1

   RX bytes:632 (632.0B) TX bytes:632 (632.0B)

wlp3s0 Link encap:Ethernet HWaddr 18:cf:5e:d2:63:df

   inet addr: Bcast: Mask:

   inet6 addr:fe80::cae7:ed2b:584a:84cb/64 Scope:Link

   UP Loopback Running MTU: 1500 metric:1

   RX packets:6002 errors:0 dropped:0 overruns:0 frame:0

   TX packets:3663 errors:0 dropped:0 overruns:0 frame:0

   collisions: 0 txqueuelen:1000

   RX bytes: 8134153 (8.1MB) TX bytes: 421410 (421.4KB)

I entered sudo ping -c2 and received:

PING ( 56(84) byts of data

64 bytes from icmp_seq=1 ttl=59 times=38.4ms

64 bytes from icmp_seq=2 ttl=59 times=13.9ms

--8.8.88 ping statistics

2 packets transmitted, 2 received, 0% packet loss, time 1001ms

rtt min/avg/max/mdev = 13.998/26.201/38.405/12.204 ms

i entered sudo iwconfig and received:

wlp3s0 IEEE 802.11bgn ESSID "internetname"

     mode:managed frequency: 2.412 GHZ Access Point: 84:D4:7e:01:A0

     bit rate=65Mb/s Tx-Power = 17dBm

     retry short limit:7 RTS thr:off Fragment thr:off

     Encryption key:on

     power management:off

     Link Quality=50/70 Signal level=-60dBm

     Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0

     Tx excessive retries:0   invalid misc:0 Missed beacon:0

enp2s0 no wirless extensions

lo no wireless extensions

Edit 3: For running sudo cat /run/resolvconf/resolv.con, i receive:

Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)



search "educationalinstitution".edu

  • It will make no good if you try solutions written for Intel to fix your Atheros issue. – Pilot6 Apr 17 '17 at 17:11
  • can you add the output of the follow commands : ifconfig -a ping and iwconfig – Nadav Mavor Apr 17 '17 at 17:12
  • I tried to adapt them as I could. But I didn't know enough. thats why I'm posting here – EMP Apr 17 '17 at 17:13
  • @NadavMavor I enterred your commmands, and wrote the output back in an edit – EMP Apr 17 '17 at 17:19
  • one command at time "ifconfig -a" then "ping -c2" and last "iwconfig" all using sudo – Nadav Mavor Apr 17 '17 at 17:36

ok its clear that you didn't get DNC from your network the fast and easy was of fix will be to just add by heand :

1) as root edit /etc/resolvconf/resolv.conf.d/base and put


it will add 2 name servers to your system (google one and openDNS one )

2) restart your network "/etc/init.d/networking restart"
3) test the new DNS "ping -c2 google.com"

new your system can work and your next step is to talk to your network manager to see why your system do not geting the proper DNS config

  • Thanks! will this fix work when im on other wifi connections? Its been a problem at home and at work (different wifis). thanks again! – EMP Apr 17 '17 at 22:18
  • Hi nadav, this happened again, the file still shows those two servers, but it won't work on a different Wi-Fi now. Is there a permanent fix for This? – EMP May 16 '17 at 18:35

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