I am trying to run Citrix receiver on the Xenial version of Ubuntu, but I am getting this error below


Cannot connect to " - Remote Desktop Connection"

Unknown error 1000119. Verify your connection settings and try again.

What should I do?

Remove cacerts and link to /etc/ssl/certs by the following commands

cd /opt/Citrix/ICAClient/keystore/
rm -rf cacerts
ln -s /etc/ssl/certs cacerts

Source: comment by bdetweiler which helped me.

  • 7
    This should be the accepted answer – falnyr Mar 28 at 0:27
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    you need to sudo before rm and ln but yes perfect – xam May 15 at 14:28
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    This helped me, for the first time ever, get Citrix Receiver working in a Linux distribution! Thanks! – Wes May 18 at 16:27
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    I have tried the above solution. But still the same error. Can somebody pls help – dileepVikram May 26 at 3:48
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    Suggest sudo mv cacerts cacerts.OLD rather than just a straight up purge. – Corey S. Jul 6 at 18:34

I got it. Linking the system's certificates to the ICA's also works:

sudo ln -s /etc/ssl/certs/* /opt/Citrix/ICAClient/keystore/cacerts

with ignoring the warnings regarding duplicates.

I had the equivalent problem. The best solution I was able to find at the moment in Xenial was to downgrade to the 13.2 x64 version of Citrix Receiver and be sure to follow the standard procedures with respect to linking certificates, etc.

I solved this by getting the root cert. In my case it was Verisign, so I downloaded the root 10 cert from https://www.symantec.com/theme/roots

Get root 10. It'll be a file called verisign-universal-root-certification-authority-en.pem sudo copy it into /opt/Citrix/ICAClient/keystore/cacerts

It worked straight after.

  • 4
    This worked for me: cd /opt/Citrix/ICAClient/keystore/; rm -rf cacerts; ln -s /etc/ssl/certs cacerts; – bdetweiler Mar 20 at 23:07

I had the same problem. For me the solution was to put in, 

as DNS in the network manager

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