1

I'm new to Ubuntu, using Ubuntu 16.04.

In System Settings > Hardware > Printers it says

Printing service not available. Start the service on this computer or connect to another server.

The start service button is locked. When I press connect it opens a window where I only have one option: CUPS server: localhost

When I try to connect I get a dialog:

CUPS server error
there was an error during the CUPS operation:'failed to connect to server'.

Edit1:

the printer is samsung scx ,via network. the printer is working, i can even print from the windows dualboot in the same laptop.

Edit 2:

sudo service cups restart- no output. localhost:631- not working

Edit 3:

dpkg -l cups

output

ohad@ohad-X556UAK:~$ dpkg -l cups
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-
aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name           Version      Architecture Description
+++-==============-============-============-
=================================
un  cups           <none>       <none>       (no description available)
  • Welcome to AskUbuntu! Please help us help you by editing your post to provide further detail. What printer are you trying to connect to? How is it connected? Networked? USB? LPT? For further tips on how to get the best results, please review askubuntu.com/help/how-to-ask – Elder Geek Mar 31 '17 at 17:36
  • the printer is samsung scx ,via network. the printer is working, i can even print from the windows dualboot in the same laptop – Ohad Habusha Apr 1 '17 at 20:25
  • In your browser go to localhost:631. What do you see? If you do not see the cups page, try restarting cups using sudo service cups restart. – Sahil Arora Apr 1 '17 at 21:30
  • sudo service cups restart- no output. localhost:631- not working – Ohad Habusha Apr 2 '17 at 9:04
  • Please edit in the output of dpkg -l cups – Elder Geek Apr 3 '17 at 13:29
6

I had exactly the same problem and this worked for me:

sudo apt-get install cups --reinstall
sudo service cups restart
0

so for some reason, you don't have cups installed; if you open your software centre, and type in cups; and right-click to select INSTALL, it should install cups and the associated programmes it needs; then try to add a printer after doing that

  • was loking for "CUPS" and it find "printers". I removed it and reinstall. but the problem remaining... – Ohad Habusha Apr 8 '17 at 15:51

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