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Information about Network

Dears,

As per screenshot , all network in my laptop have been removed suddenly , and I can't connect to internet.

Would you please support !

lspci -nnk | grep 0200 -A2

01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 10) Subsystem: Lenovo Device [17aa:380b] 02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter [10ec:b723]

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    Please edit your question to add the result of the terminal command: lspci -nnk | grep 0200 -A2 Welcome to Ask Ubuntu.
    – chili555
    Jan 24, 2017 at 16:21
  • Done , and kindly see the output : 01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 10) Subsystem: Lenovo Device [17aa:380b] 02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter [10ec:b723]
    – Rabab Zein
    Jan 24, 2017 at 20:55
  • What did you do before this happened? Did you install any kernels?
    – Pilot6
    Jan 24, 2017 at 20:59
  • Actually , I don't remember , the issue from long time.
    – Rabab Zein
    Jan 24, 2017 at 21:01
  • Please hook up the ethernet and run the command: sudo modprobe r8169 Now does ethernet appear in the Network Manager icon? Please then run: ifconfig and post the result.
    – chili555
    Jan 24, 2017 at 21:04

1 Answer 1

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Please download these packages on some other computer: http://security.ubuntu.com/ubuntu/pool/main/l/linux/linux-image-3.13.0-70-generic_3.13.0-70.113_amd64.deb

http://security.ubuntu.com/ubuntu/pool/main/l/linux/linux-headers-3.13.0-70-generic_3.13.0-70.113_amd64.deb

http://security.ubuntu.com/ubuntu/pool/main/l/linux/linux-headers-3.13.0-70_3.13.0-70.113_all.deb

http://security.ubuntu.com/ubuntu/pool/main/l/linux/linux-image-extra-3.13.0-70-generic_3.13.0-70.113_amd64.deb

Transfer them on a USB key or similar to the desktop of the Ubuntu computer. Now, in a terminal:

sudo dpkg -i ~/Desktop/linux*.deb

Reboot.

Post back any errors or missing dependencies. Once we have networking, we will have additional steps.

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  • Comments are not for extended discussion; this conversation has been moved to chat. Jan 25, 2017 at 15:31
  • I can add the optional solution - usually there is older kernel with headers and extra and with the internet working. At the boot time choosing previous kernel. So, it is not necessary to search another way to download installation files.
    – XuMuK
    Jun 3, 2022 at 9:55

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