Recently installed ubuntu 16.04 on dell xps 13 (running on 7th gen i5) but couldn't get sound. I am dualbooting windows 10 and ubuntu 16.04 on my computer. Sound is working fine in windows but not in ubuntu.
Tried a couple of online solutions but none seem to work.
- When i first launched ubuntu, tried playing a video and there was no sound. Clicked on volume icon on top bar and it showed that there was only the dummy output.
- Tried the solution from this: Installed Lubuntu 16.04 version no audio now. Managed to execute all 3 commands, "sudo apt-get remove --purge alsa", "sudo apt-get install pavucontrol" and "gksu pavucontrol". But after the 3rd command, when i opened the pulse audio volume control, it still only showed dummy output, and doesn't have sound/detect my headphone plugged in. Previously at the top bar, there was the volume icon. But after executing the above steps, the icon is no longer there.
- Entered "aplay -l", returned "no soundcards found"
- Followed instructions from here: https://help.ubuntu.com/community/SoundTroubleshootingProcedure, executed command #1A, returned "rm: cannot remove '/home/jen/.pulse*': No such file or directory."
Am confused as to what i should do next or which online solution to follow as i am unsure what exactly is the issue now. I might have messed up the settings since i have already tried running a couple of commands found online.
Appreciate if someone can help!