Installed Ubuntu MATE 16.04 and configured evolution (v3.18.5.2) to talk to my Office365 mail/calendar account.

The issue is with sending an email. I press the send button after composing (or replying) and the email is queued to the Outbox, but it never leaves, even after multiple checks for new mail I have to manually do a Send/Receive to flush the email out to the Office365 server.

Let me clarify further: I am using Evolution-EWS (Exchange Web Services), not IMAP or POP. I have tried to determine what is happening by running evolution from the command line: EWS_DEBUG=2 evolution. However, I don't see any logging after hitting the SEND button in the compose window. Nothing occurs (unless I receive email) until I press the RECEIVE/SEND ALL button.

I have the following packages installed -

pmahan@Chaos-~ 7> sudo apt list | grep evolution | grep installed

evolution/xenial-updates,now amd64 [installed]       
evolution-common/xenial-updates,xenial-updates,now all [installed,automatic] 
evolution-data-server/xenial,now 3.18.5-1ubuntu1 amd64 [installed,automatic] 
evolution-data-server-common/xenial,xenial,now 3.18.5-1ubuntu1 all [installed] 
evolution-data-server-online-accounts/xenial,now 3.18.5-1ubuntu1 amd64 [installed,automatic] 
evolution-ews/xenial,now 3.18.5-1 amd64 [installed] 
evolution-plugins/xenial-updates,now amd64 [installed] 
evolution-plugins-experimental/xenial-updates,now amd64 [installed] 
libevolution/xenial-updates,now amd64 [installed,automatic]

I'm frankly stumped at what to look at.

  • What steps have you already taken ? – George Udosen Jan 5 '17 at 0:13
  • Check the settings before anything else, namely SSL: support.office.com/en-us/article/… – user589808 Jan 5 '17 at 1:19
  • Have you seen this post – George Udosen Jan 5 '17 at 1:28
  • Edit to clarify what I need help on – FoggyKernel Jan 20 '17 at 1:29
  • Sorry for not getting back, but this began working about 9 months ago. At some point, an automatic software update occurred and the problem went away. So something was fixed, just not sure what was fixed. – FoggyKernel Apr 17 '18 at 16:56

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