2

Not sure if there is a better communication mechanism for asking this question. Ubuntu 12 is EOL April 2017. Do corporations have any option to extend support on 12?

Thanks

  • There's a reason for EOL. – TheWanderer Oct 24 '16 at 22:49
2

Short answer is no. They do not plan to support any release beyond the EOL.

More information can be found here: https://www.ubuntu.com/info/release-end-of-life

2

You should contact Canonical directly with your inquiry. While they do not advertise any support options beyond a version's official end-of-life date, it's always worth asking. Be sure to include the size of corporation (how many Ubuntu machines you need support for).

Canonical Support Sales:

sales@canonical.com

UK: +44 207 093 5161

USA: +1 781 761 9427

  • This doesn't extend time of support. When the release goes EOL it gets no more support official or otherwise (no security updates, etc.) – Thomas Ward Oct 14 '16 at 23:01
  • 2
    @ThomasWard I understand that is Canonical's current, official position. That's not to say it would be completely impossible to work something out, especially for a large corporation willing to pay handsomely for custom, extended support. It's worth asking -- it's guaranteed to be an impossibility if you don't ask. – Nick Weinberg Oct 15 '16 at 1:18
1

Canonical announced that they will offer Precise users extended "security patches only" support contracts for customers under the Ubuntu Advantage support contract.

No word on how long will this plan be offered, but according to the press release - it is intended for customers "who have not yet had time to upgrade" to Trusty (3 years old now) or Xenial (1 year old now) - so anybody's guess is likely to be true, and if XP is to be assumed as the golden standard, then the answer is: for many years to come.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.