I'm running ubuntu 16.04 and I'm trying to pair my Microsoft Designer Keyboard to my computer. When I try to pair it, the GUI ask me to enter the pin code on my bluetooth keyboard and press enter.

Ubuntu says that my keyboard is paired but it doesn't seems to work. My keyboard led continues to blink like it was searching to pair.

The strange thing is that Ubuntu detect if submitted pin is correct or not. I tried many things like doing pairing with bluetoothctl command but nothing change. I also had issues to connect my "Microsoft designer mouse" but I managed to solve the problem.

Here is my /var/lib/bluetooth/@pcbtmac/@keyboardsmac/info file:

Name=Designer Keyboard




  • hmm. Could be a compatibility issue, especially considering that the keyboard is from Microsoft and you are running Linux! Do the usual pairing with cell-phones, etc. work on your machine? – Prahlad Yeri Oct 11 '16 at 13:09
  • The thing is that this keyboard was working out of the box on Solus ( solus-project.com ) so I'm really confident that it's possible to make it work on ubuntu as well :) And yes I'm able to use my "Microsoft designer mouse" which also use bluetooth 4.0 LE – Off Oct 11 '16 at 13:37
  • Did you try doing the steps mentioned here (though its a mouse and not a keyboard, those steps could work in this case too)? – Prahlad Yeri Oct 11 '16 at 14:02
  • Yes this how I made my mouse working, unfortunately it doesn't seems to work for the keyboard, even if before this "fix", the keyboard didn't wanted to pair at all. – Off Oct 11 '16 at 14:12
  • Did it used to work in 15.10 or any earlier ubuntu version? Can you maybe boot up a live USB and see whether the live version detects the keyboard? – Prahlad Yeri Oct 11 '16 at 14:14

Updating to 16.10 fixed this problem for me. I did have to reboot after pairing for some reason, but it's been working fine since then.

I know that's not a solution for 16.04, but it does confirm again that this keyboard can work under Linux.

  • Appreciate your answer, I have not my computer right now but I will try and accept your answer if it's working for me, thanks :) – Off Oct 13 '16 at 18:33
  • It is not a comment, it is a useful answer - good that you made it an answer. I removed the first answer apologizing you could not made it a comment! – Volker Siegel Jan 3 '17 at 18:32

I have struggled a lot with my bluetooth Microsoft designer keyboard and mouse for the last two days. I managed to write off a 14.04 laptop, but had more success with my 16.04 installation.

To get the mouse working, I followed this blog to do the following:

Step 1:

sudo apt-get install bluez blueman

Step 2:

sudo nano /etc/bluetooth/main.conf
Change line 67, uncomment #[Policy] so that it reads [Policy]
Change line 89, uncomment and change #AutoEnable=false so that it reads

Step 3:

sudo nano /lib/udev/rules.d/50-bluetooth-hci-auto-poweron.rules
Change line 1 to comment out:
#ACTION=="add", SUBSYSTEM=="bluetooth", KERNEL=="hci[0-9]*", RUN+="/bin/hciconfig %k up"

Step 4:

Save and reboot.

My system hung on the shutdown, so I was nervous after killing my previous laptop, but the 16.04 laptop started up fine

Step 5:

From the second (blueman) bluetooth icon on the top menu bar, choose "Local Services" then under "Pan support" choose "blueman (dhclient)". Click Apply or don't worry if it isn't enabled, you can just close the window.

Step 6:

Choose "Setup New Device" from the same window. Press the pairing button on the mouse, so the blue lights start flashing (it's a really small button that I missed at first). Complete the wizard, and your mouse should be paired.

To get the keyboard working, I did the following:

Step 1:

Installed the bluez-utils replacement

sudo apt-get install bluez:i386

Step 2:

Ran through the "Setup New Device" option from the blueman, and remembered to press the small pairing button, which you can find underneath on the left of the keyboard, near the battery compartment.


I now have a working keyboard and mouse that work on startup (and will even wake my laptop). I am a very happy beaver, except for my broken 14.04 laptop which was a very faithful servant for so many years.

Final Step:

After another reboot, you can uninstall blueman to remove the 2nd bluetooth menu.

sudo apt-get remove blueman
  • Also to note, initially I thought the pairing hadn't worked, but the devices started responding after about 5 seconds or so – Dagmar Apr 10 '18 at 6:51
  • This is exactly why I take the time to write answers after I've struggled with something ... I just switched over to to the windows installation on my machine and couldn't get the keyboard and mouse to repair with Ubuntu until I ran through all the steps above! And I see the blog post is behind a paywall now, but all the necessary steps are included in my answer. Score! – Dagmar Nov 5 '18 at 7:54

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