After installing Ubuntu 16.04, the Gnome Software Center was working. I then started to have issues with it freezing. I decided to uninstall it through the terminal, and then reinstall it through the terminal. If I try to open the software through Unity, the icon opens, but after a time disappears. If I type in gnome-software in the terminal, the command just hangs until I kill it. I've tried uninstalling and reinstalling using various commands I've found on this forum and others, but nothing will successfully reinstall the software. All other software seems to be working fine.

Can anyone help? Thank you.

  • The resolution might be the same. However, the description of this issue and the one marked as duplicate is different. The other one doesn't freeze. It actually gives an error message. This issue with gnome-software, there's not error message... nothing. The system just hangs and will not feedback. The terminal stays hung until you kill the process. Sep 17, 2016 at 18:21
  • L.D. James is correct. There are no error messages displayed. I tried any and all solutions I previously found related to this topic before creating a new one.
    – cmsrw
    Sep 17, 2016 at 21:43
  • 1
    @cmsrw If you had tried answers from a particular question on this site, you should write in your post explicitly what those answers and question are. How else are we supposed to know exactly what you have tried?
    – edwinksl
    Sep 17, 2016 at 21:55
  • @L.D.James Okay, noted. I voted to reopen this question based on your comment.
    – edwinksl
    Sep 17, 2016 at 21:57

1 Answer 1


There is more than one Software "Center". I'm seeing that some people have problems with certain ones. Since you say Gnome Software Center isn't working for you, then you can install ubuntu-software-center. You can do this by running these commands from the terminal.

(Please note, the $ symbol is the terminal prompt. The command is what following the prompt.)

$ sudo apt-get update
$ sudo apt-get upgrade
$ sudo apt-get install ubuntu-software

You can decide which one will be your default by right clicking on a *.deb package and choosing the one that works best. Then click on Set as Default.

Note: ubuntu-software and gnome-software are the same on Ubuntu 16.04. ubuntu-software is a symbolic link to gnome-software. If one is broken it's unlikely the other will work.

The system updates above may resolve the issue. If they don't, install an alternate software installer:

$ sudo apt-get install software-center

Perform these steps to fix gnome-software/ubuntu-software

Rename or remove the ~/.local/share/gnome-software. In the steps below it's removed and will be recreated when you start gnome-software. It currently has a list of what has been installed.

The first line will ensure the locked up instances are removed from memory. It might not be necessary.

$ killall gnome-software
$ rm -r ~/.local/share/gnome-software

Now run ubuntu-software or gnome-software from the Unity Launch Button.

  • This does not work. I received the following error message after running the command on the third line: Unable to locate package ubuntu-software-center. I am wanting back the same software center that originally came with Ubuntu 16.04. Thank you.
    – cmsrw
    Sep 17, 2016 at 1:29
  • @cmsrw I'll correct the typo. I was thinking software center the way it looks in the dash. However, leave the center off. The package name is ubuntu-software. Sep 17, 2016 at 1:32
  • Okay, I typed in the proper package name for the install. No errors come up during the install. Yet, I still can't open it. I've tried typing both ubuntu-software and gnome-software in the terminal, and it just hangs as before.
    – cmsrw
    Sep 17, 2016 at 13:55
  • The older software-center does work - but i'd really like to get the one that came with 16.04 working again as it should.
    – cmsrw
    Sep 17, 2016 at 13:56
  • 1
    rm -r ~/.local/share/gnome-software worked for me like a charm! thx
    – domih
    Feb 25, 2017 at 13:41

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