I have sound playback for everything. But when going into my wife's account, there is none. What could it be?

Thanks guys,


  • Can you create a third account and check the sound there?
    – Anwar
    Sep 8 '16 at 4:49
  • Anwar, I tried both my daughter's and the Guest's accounts too, no sound either. But they were worse in the sense that they didn't show Built-in Audio Analog Stereo, on the lower half of the panel, as it shows on mine and my wife's. See the screenshot to see my Sound settings panel (Ubuntu Studio 16.04): sites.google.com/site/javierwebfolio/_/rsrc/1473340025827/temp/… Sep 8 '16 at 13:10
  • Did you create your daughter's account after my comment? I wanted you to create a brand-new account
    – Anwar
    Sep 8 '16 at 13:12
  • 1
    No, it was there already. But I just created a test account, and now the sound works!!! Should I do "sudo alsa force-reload"? If so, do I have to be in the affected accounts? Sep 8 '16 at 13:49
  • On the affected account run the command rm -r ~/.config/pulse logout and login to see what happens
    – Anwar
    Sep 8 '16 at 13:55

Did you go into System Settings > Sound and compare the audio profiles between your account and her account?

Here's mine for example:


If her settings are different and you cannot make them like your own update your question with the information.

If you set her settings on this screen the same as yours and she still has no sound, then it might be access rights / permissions to files as I presume you created the setup and her account was added second. This is beyond my pay grade but lots of smart people around here can hopefully solve that problem.


Remove yourself from the audio group and reboot: sudo vim /etc/group - The only thing that should be in the audio group is 'pulse' on most systems. Thanks to Temujin, from UbuntuForums.org Source: https://ubuntuforums.org/showthread.php?t=2336570&p=13543062#post13543062

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