I would like to install the latest nvidia driver (367.27) for my GeForce 940MX.

Why I want to switch

Currently, I have 361.42 installed from the official repositories. However, this one has problems with TensorFlow (issue 2810).

What I did

  1. Download the latest driver from http://www.nvidia.com/Download/index.aspx
  2. Close everything, log out, switch to console (Ctrl + Alt+F2)
  3. Shut of lightdm (sudo service lightdm stop)
  4. Execute the downloaded script (sudo sh NVIDIA-Linux-x86_64-367.27.run)

What I expected

I thought this would simply update the driver.

What happened

After accepting the EULA, I got an error. It asked me if I wanted to continue the installation or abort it. I aborted and had a look at the error message:

$ cat /var/log/nvidia-installer.log     
nvidia-installer log file '/var/log/nvidia-installer.log'
creation time: Fri Jul 15 13:41:43 2016
installer version: 367.27

PATH: /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin

nvidia-installer command line:

Unable to load: nvidia-installer ncurses v6 user interface

Using: nvidia-installer ncurses user interface
-> Detected 8 CPUs online; setting concurrency level to 8.
-> License accepted.
-> Installing NVIDIA driver version 367.27.
-> Running distribution scripts
   executing: '/usr/lib/nvidia/pre-install'...
-> done.
-> The distribution-provided pre-install script failed!  Are you sure you want to continue? (Answer: Abort installation)
ERROR: Installation has failed.  Please see the file '/var/log/nvidia-installer.log' for details.  You may find suggestions on fixing installation problems in the README available on the Linux driver download page at www.nvidia.com.

How can I fix this problem?

How I rolled back

After ignoring the warning and installing it, I didn't get any graphics. Just a black screen. So I undid the installation:

  1. Press shift while startup
  2. Go into a root shell
  3. Make it writable by mount -o remount,rw / (- is ? and / is - in the american layout)
  4. sh NVIDIA-Linux-x86_64-367.27.run --uninstall
  • I doubt that message indicates a critical error - it seems to continue happily after that using nvidia-installer ncurses user interface (without the 'v6'). Was there anything else in the error message that you remember (did it mention DKMS or signing by any chance?) Jul 15, 2016 at 12:13
  • No. In fact, when I continued the installation everything worked. Until I tried to start the GUI again. Then I had no graphics :-/ Jul 15, 2016 at 12:51
  • That sounds like a different question (compatibility of the particular driver with your graphics card?) Jul 15, 2016 at 13:46
  • 2
    Possible duplicate of How do I install the Nvidia drivers?. ppa:graphics-drivers/ppa usually has the latest nVidia drivers though the newest version of the 367 branch is in the official repositories now. Sep 13, 2016 at 10:19
  • 1
    Figures of Ubuntu support. Two years later and no one properly answered you.
    – mmstick
    Feb 23, 2018 at 4:22

3 Answers 3


On my system (Ubuntu), the "/usr/lib/nvidia/pre-install" file does nothing except for running exit 1. A comment above the exit 1 says "Trigger an error exit status to prevent the installer from overwriting Ubuntu's nvidia packages."

So, the pre-install script is designed to fail. It only serves to require the user to acknowledge before proceeding. So @steeldriver's comment above, "I doubt that message indicates a critical error" -- is correct.

In my view, this is a confusing way to craft an installer. I would hope that Nvidia could change the script to be more intuitive.

  • 1
    Is it also indicating that ubuntu nvidia packages are currently installed?
    – user643722
    Jan 13, 2017 at 18:35
  • 2
    I just deleted it, and the installer ran fine :)
    – CharlesB
    Aug 23, 2019 at 12:25

On Ubuntu 16.04 (and 18.04, according to comments), I had previously installed nvidia-driver packages, which may have left this file, preventing the installer form running.

My fix to this problem was to rm /usr/lib/nvidia/pre-install, which let the installer continue.

  • 1
    This works on 18.04.
    – Kyle J
    Dec 7, 2019 at 16:00
  • 1
    even after I made a fresh install of 18.04 this helped
    – zwep
    Apr 8, 2020 at 13:26

I just had the same problem (with a GeForce 1060 Mobile), and I fixed it by using the PPA drivers as mentioned in answer: How do I install the Nvidia drivers?

In my case, even after installing the module wouldn't load until I disabled secure boot as indicated here: Why do I get "Required key not available" when install 3rd party kernel modules or after a kernel upgrade?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.