Whenever I connect the device I get the following error. Any idea what is wrong and how to correct it?

Error mounting /dev/sdc1 at /media/som/My Passport:
Command-line `mount -t "exfat" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,iocharset=utf8,namecase=0,errors=remount-ro,umask=0077" "/dev/sdc1" "/media/som/My Passport"' exited with non-zero exit status 32:
mount: unknown filesystem type 'exfat'
  • Is the hd formatted in ntfs cause it is being read as exfat. Have you tried to mount this in terminal? – ILOVEKODI Jun 24 '16 at 3:21

The exfat file system is not installed by default.

sudo apt-get install exfat-fuse exfat-utils

Reboot and plug had back in.

  • If this solved your question please mark it as best answer – ILOVEKODI Jun 24 '16 at 9:31

Read the error message: mount: unknown filesystem type 'exfat'. On your system, the file /proc/filesystems has a list of all the filesystem types your system supports (without extra effort). Or, read man mount. You probably want "-t vfat"

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