Everything works with Nokia BH-604. Jaybird X2 connects and after a few seconds disconnects. Both headsets work with Windows 8.1 in the same computer (dual boot). Using blueman-manager 2.0.4 I get the error in topic. How do I get Jaybird X2 to work with Ubuntu Gnome 16.04?

  • same problem here. I have a fresh xubuntu 16.04 installation on my dell latitude e6410 laptop. Trying to connect to JBL Charge3 speaker. The device was paired, but i can connect only to serial port. When Try to connect to audio sink or headset I get Connection Failed: blueman.bluez.errors.DBusFailedError: Protocol not available – Sebastian Widz Jul 22 '16 at 12:12
  • Did you solve it? – Sebastian Widz Jul 22 '16 at 12:13
  • Not yet, unfortunately. – Ohto Nordberg Jul 23 '16 at 12:52

This solution worked for me: https://zach-adams.com/2014/07/bluetooth-audio-sink-stream-setup-failed/

sudo apt-get install pulseaudio-module-bluetooth
pactl load-module module-bluetooth-discover

Delete the device from bluetooth devices and pair it again.

  • 4
    I get "Failure: Module initialization failed" – Ohto Nordberg Jul 27 '16 at 13:28

I got a new laptop, plugged in the harddisk from the non-working-bluetooth-laptop and everything worked. So this is most likely a hardware version problem, i.e. Jaybird bluetooth does not support older bluetooth hardware.

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