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In a fresh Ubuntu install from a bootable pendrive or a CD drive the empathy IM application crashes on startup. I faced problems in each installation and after a lot of trial & error methods I found out how to make empathy stable without any technical knowledge (no Terminal).

I just tried this:

Start empathy from the menu somehow and quickly click on the “view” option and disable the offline contacts

But this solves my problem until I reboot. After rebooting it resets itself.

While running from terminal it shows me segmentation fault

I tried this link also but not helpful yet.

sysinfo :

Release : Ubuntu 11.10 (oneiric)
 GNOME  :  2.32.1 (Ubuntu 2011-04-14)
Kernel  : 3.0.0-13-generic (#22-Ubuntu SMP Wed Nov 2 13:25:36 UTC 2011)
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  • If there is no solution to this, you might try pidgin, it works.
    – enedene
    Nov 15, 2011 at 10:51
  • @enedene : that is not solution to this question .
    – twister_void
    Nov 19, 2011 at 12:57
  • I said, "if there is no solution to this..."
    – enedene
    Nov 19, 2011 at 13:19
  • Paradoxically, if you are getting a segmentation fault, that is a good thing. Turn on apport, reproduce the segmentation fault, and then it should offer to file a bug for you. You can then report back with the bug number here. wiki.ubuntu.com/Apport
    – achiang
    Nov 19, 2011 at 17:26

2 Answers 2

Reset to default
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I put the permission command then started empathy from the terminal and disabled the view offline friends (It didn't crash after this) and restarted my computer. I started empathy and it is working perfectly.

just wanted to report on this as it seems like its not solved yet...

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After rebooting it resets itself.

That could be an issue with file permissions. Maybe for some reason Empathy has not the rights to write in it's configuration files the settings that you made, because the permissions of the folders or files used by Empathy are wrong. Performing following command in terminal should fix this issue:

chmod -R 700 ~/.config/Empathy/ && chmod -R 700 .mission-control/accounts/
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  • Empathy comes with ubuntu . so from my point there is no permission problem i tried above not working.
    – twister_void
    Nov 18, 2011 at 5:36

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