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I dont know why Dell redictered me to you guys but I'm having issues with my laptop and I'm hoping you can help. A few hours ago I restarted it and when it came back on it loaded and just showed a black screen with the cursor on it. I spent 50 minutes on the phone with someone from Dell, nothing worked.

I'm hoping you can help me.

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  • Please consider review your question and providing more information about your laptop, What you were doing before restarting the computer? Have you notice something in particular? askubuntu.com/help/how-to-ask May 21, 2016 at 11:27

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I found two solution depending on your graphic card try them.

If your graphics card is Nvidia, follow these steps:

  1. In the GRUB menu at startup, press e; then,
  2. Use the arrow keys to replace quiet splash with no splash or nomodeset.
  3. Then press the Ctrl+x key combination to boot.

If your graphics card is ATI, follow these steps:

  1. In the GRUB menu at startup, press "e"; then
  2. Use the arrow keys to replace quiet splash with radeon.modeset=0.
  3. Then press the Ctrl+x key combination to boot.
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  • It is intel unfortunately... But thanks for takinh the time to answer
    – gabby_vi
    May 15, 2016 at 4:13

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