I have a client who I had to switch to Ubuntu after another Linux distro stopped working for her. I got her working on Ubuntu 14.04 as her laptop is older. All works fine - except for printing.
She has a Brother MFC-J825DW printer that worked fine with her old Linux (Puppy). But I cannot get the $#@! thing to work with Ubuntu!
I searched for instructions, and followed them (I think) correctly, but it didn't work. Here are the steps I took:
With both the computer and printer turned on, I plugged the USB cord from the printer into the computer.
When I did the above I did not get an option to select the model of the printer. Instead, I got the option to Enter URL - obviously wrong, as this is a USB connection. The >only< other option I got was Network Printer - also wrong for the same reason. No third option for USB was visible.
I also tried 2 different USB cords - but no change.
I've played a bit with Ubuntu, but could really use some advice from more experienced users.