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I have installed Ubuntu 14.04 on my Acer laptop alongside Windows 7.

Recently, I had to switch my modem/router, after it stopped working. I contacted my ISP's Tech Support and they send me a new device. So, I tried connecting to my WiFi with the new router, but its SSID is not on the list of the available networks. Windows 7 and other devices (Phone/Tablet) are able to find it and connect just fine. I am still able to connect with an ethernet cable.

I am relatively new to Ubuntu and after searching online for similar issues, I could not find a solution. Is this a driver issue? Would you have any suggestions?

  • On which channel is it transmitting? – dadexix86 May 10 '16 at 10:28
  • It is set on Auto (Current channel: 13). – filipposifa May 10 '16 at 10:52
  • As I thought. Switch to a lower channel. Since channels above 11 are illegal in some countries, not all the drivers support them. – dadexix86 May 10 '16 at 11:17
  • It worked, thank you so much! Will this change interfere in any way, with the connections of the other devices? – filipposifa May 10 '16 at 11:32
  • No, there will be no problems on other devices. i write a answer, then please accept it. – dadexix86 May 10 '16 at 11:33
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Switch to a lower channel. Since channels above 11 are illegal in some countries, not all the drivers support them.

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