Up until now, this bug should be fixed upon the recent release of the
CUPS-filters (v1.11.4+) package related to two issues of
CUPS--this one and this one. It requires to install
CUPS-filters version 1.11.4-1 or above according to this discussion. However, it requires
CUPS version 2.2.0+, and in fact the working
CUPS-core versions haven't been released in the Ubuntu 16.04 repository so far. If you are still having this issue, you might want to try downloading the corresponding CUPS-filters and its dependencies (including
cups-ipp-utils and others) from the Zesty's repository
(for example, with this version) and install the downloaded
deb packages using the
dpkg command like:
sudo dpkg -i ~/Downloads/libcups2_2.2.2-1ubuntu1_amd64.deb
sudo dpkg -i ~/Downloads/cups-ipp-utils_2.2.2-1ubuntu1_amd64.deb
sudo dpkg -i ~/Downloads/cups-filters-core-drivers_1.13.4-1ubuntu1_amd64.deb
sudo dpkg -i ~/Downloads/libcupsfilters1_1.13.4-1ubuntu1_amd64.deb
sudo dpkg -i ~/Downloads/cups-filters_1.13.4-1ubuntu1_amd64.deb
I am only giving command lines as a template for you to install the dependencies and the
CUPS-filters deb packages. Feel free to download the package from elsewhere with a different version (has to be ~>1.11.4 for
CUPS-filters). You may find you would need to install a lot of other dependencies and fix the incompatibility problems with the corresponding i386 and amd64 versions of those packages in your case. You should download packages with the same version number for all dependent packages. For instance, all cups related packages as linked should be chosen to have the same version number 2.2.2-1ubuntu1 or otherwise. Then those related binary packages should be downloaded from the Binary Packages section from the same page. If you find there are two package which cannot be configured simultaneously, don't worry and you should be able to configure them automatically using
sudo apt update && sudo apt upgrade after you install all other packages.
Alternatively, you can temporarily change your update source list to Zesty (Ubuntu 17.04) or most recent distribute and then install required CUPS packages using
sudo apt update && sudo apt install PACKAGE where you should replace the keyword
PACKAGE for the name of packages you want to upgrade to the latest version. Don't forget to change the source list back after this partial upgrade. But this method may make you break other things if you are not doing it correctly.
This is how I fixed this problem on my Ubuntu 16.04. YMMV.
If your printing jobs cannot be stopped, you can use
cancel -a to cancel all printing jobs.
If you still encounter this issue after the last fix on Ubuntu, please report this bug here directly to developers. They will look into this issue more closely.