Ubuntu 16.04 beta2 printer Epson xp205. After a bit of working around I got the Epson driver installed. All looks good except that the printer status is "stopped" Tried releasing job but still at stopped.

Jobs show in print queue and the printer is enabled.

I did a clean install of 16.04 due to the problems I was having with Ubuntu 15.10, but I have many of the same problems in 16.04 plus a few more.

What should I do?


Try deleting all the print jobs in the queue and turning the printer off for 30 seconds.

Under the printers properties check that 'Enabled' is ticked and the error policy is set to 'Retry job'.

If these don't work paste the output from lpinfo -v into your question and attach /var/log/cups/error_log.

| improve this answer | |
  • Hi Steve Sorry for the delay. tried deleting queue and switching printer off/on. Yes it is enables and set to retry – margaret robinson Apr 25 '16 at 10:16
  • sorry hit the wrong button. margaret@HPwin7:~$ lpinfo -v network ipps network beh network https network http network lpd network ipp14 network ipp network socket direct hp direct hpfax network dnssd://EPSON%20XP-205%20207%20Series._ipp._tcp.local/?uuid=cfe92100-67c4-11d4-a45f-a4ee57de7897 network lpd:// margaret@HPwin7:~$ sudo /var/log/cups/error_log. [sudo] password for margaret: sudo: /var/log/cups/error_log.: command not found margaret@HPwin7:~$ Thanks – margaret robinson Apr 25 '16 at 10:25
  • var/log/cups/error_log (no dot) is a file. Paste its contents into your question using a text editor like gedit. – Steve Roome Apr 25 '16 at 10:39
  • sorry I know how to open gedit but not how to use it to direct it to the directory. Also software updater said :Sorry to be such a thicko. Could this be the problem please. Why 1386/packages as opposed to 86-64 for 64bit pc – margaret robinson Apr 26 '16 at 9:53
  • I would do a clean install of 14.04 LTS as 16.04 has only just been released.To paste contents of a file into a question open it with gedit, select the content with the mouse, right click and choose copy. Then click on the word edit under your question left click the position you want to paste into then right click and choose paste. If it has too many characters paste into paste.ubuntu.com and add the link into the question. – Steve Roome Apr 26 '16 at 10:24

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.