I'm having a problem with my [USB] Wi-Fi connection in Ubuntu 14.04.4, it keeps dropping after every few minutes and I then need to restart my laptop to connect again. My phone connects well to the network so it shouldn't be a network issue.
I typed lshw -C network
and received the following:
root@ninas-Lenovo-U31-70:/home/nina# lshw -C network
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: eth0
version: 15
serial: f0:76:1c:fc:09:28
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:48 ioport:4000(size=256) memory:c4404000-c4404fff memory:c4400000-c4403fff
*-network UNCLAIMED
description: Network controller
product: QCA6164 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:03:00.0
version: 20
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress cap_list
configuration: latency=0
resources: memory:c4200000-c43fffff
*-network
description: Wireless interface
physical id: 3
bus info: usb@1:2
logical name: wlan0
serial: 8c:ae:4c:f8:3c:36
capabilities: ethernet physical wireless
configuration: broadcast=yes driver=rtl8192cu driverversion=4.2.0-27-generic firmware=N/A ip=192.168.0.21 link=yes multicast=yes wireless=IEEE 802.11bgn
I also ran the following script
wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && chmod +x wireless-info && ./wireless-info
It returns the following information.
########## wireless info START ########## Report from: 30 Mar 2016 17:15 BST +0100 Booted last: 30 Mar 2016 17:15 BST +0100 Script from: 27 Sep 2015 00:34 UTC +0000 ##### release ########################### Distributor ID: Ubuntu Description: Ubuntu 14.04.4 LTS Release: 14.04 Codename: trusty ##### kernel ############################ Linux 4.2.0-27-generic #32~14.04.1-Ubuntu SMP Fri Jan 22 15:32:26 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux Parameters: ro, quiet, splash, vt.handoff=7 ##### desktop ########################### Ubuntu ##### lspci ############################# 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Subsystem: Lenovo Device [17aa:3828] Kernel driver in use: r8169 03:00.0 Network controller [0280]: Qualcomm Atheros QCA6164 802.11ac Wireless Network Adapter [168c:0041] (rev 20) Subsystem: Lenovo Device [17aa:3545] 04:00.0 3D controller [0302]: NVIDIA Corporation GK208M [GeForce 920M] [10de:1299] (rev a1) ##### lsusb ############################# Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 003: ID 5986:0670 Acer, Inc Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 005: ID 0bda:8176 Realtek Semiconductor Corp. RTL8188CUS 802.11n WLAN Adapter Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ##### PCMCIA card info ################## ##### rfkill ############################ 0: ideapad_wlan: Wireless LAN Soft blocked: no Hard blocked: no 1: ideapad_bluetooth: Bluetooth Soft blocked: no Hard blocked: no 2: hci0: Bluetooth Soft blocked: no Hard blocked: no 3: phy0: Wireless LAN Soft blocked: no Hard blocked: no ##### lsmod ############################# rtl8192cu 69632 0 rtl_usb 20480 1 rtl8192cu rtl8192c_common 49152 1 rtl8192cu rtlwifi 77824 3 rtl_usb,rtl8192c_common,rtl8192cu mac80211 729088 3 rtl_usb,rtlwifi,rtl8192cu cfg80211 540672 2 mac80211,rtlwifi mxm_wmi 16384 1 nouveau snd_soc_rt286 40960 0 snd_soc_rl6347a 16384 1 snd_soc_rt286 snd_soc_core 200704 1 snd_soc_rt286 snd_pcm 102400 7 snd_soc_core,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_soc_rt286,snd_pcm_dmaengine,snd_hda_core ideapad_laptop 24576 0 sparse_keymap 16384 1 ideapad_laptop wmi 20480 2 mxm_wmi,nouveau video 36864 3 i915,ideapad_laptop,nouveau ##### interfaces ######################## auto lo iface lo inet loopback ##### ifconfig ########################## eth0 Link encap:Ethernet HWaddr UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) wlan0 Link encap:Ethernet HWaddr inet addr:192.168.0.21 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:65 errors:0 dropped:0 overruns:0 frame:0 TX packets:107 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:33127 (33.1 KB) TX bytes:16663 (16.6 KB) ##### iwconfig ########################## eth0 no wireless extensions. lo no wireless extensions. wlan0 IEEE 802.11bgn ESSID:"SKY72199" Mode:Managed Frequency:2.462 GHz Access Point: Bit Rate=72.2 Mb/s Tx-Power=20 dBm Retry short limit:7 RTS thr=2347 B Fragment thr:off Power Management:off Link Quality=50/70 Signal level=-60 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:5 Missed beacon:0 ##### route ############################# Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 192.168.0.1 0.0.0.0 UG 0 0 0 wlan0 192.168.0.0 0.0.0.0 255.255.255.0 U 9 0 0 wlan0 ##### resolv.conf ####################### nameserver 127.0.1.1 search Home ##### network managers ################## Installed: NetworkManager Running: root 784 1 1 17:15 ? 00:00:00 NetworkManager ##### NetworkManager info ############### NetworkManager Tool State: connected (global) - Device: wlan0 [SKY72199] ---------------------------------------------------- Type: 802.11 WiFi Driver: rtl8192cu State: connected Default: yes HW Address: Capabilities: Speed: 72 Mb/s Wireless Properties WEP Encryption: yes WPA Encryption: yes WPA2 Encryption: yes Wireless Access Points (* = current AP) BTWifi-X: Infra, , Freq 2412 MHz, Rate 54 Mb/s, Strength 70 WPA WPA2 Enterprise BTHub5-238J: Infra, , Freq 2412 MHz, Rate 54 Mb/s, Strength 70 WPA2 SKYF5CEA: Infra, , Freq 2442 MHz, Rate 54 Mb/s, Strength 70 WPA2 TALKTALK997CB1: Infra, , Freq 2422 MHz, Rate 54 Mb/s, Strength 67 WPA WPA2 TALKTALK-2B3F5A: Infra, , Freq 2462 MHz, Rate 54 Mb/s, Strength 47 WPA WPA2 BTWifi-with-FON: Infra, , Freq 2412 MHz, Rate 54 Mb/s, Strength 70 *SKY72199: Infra, , Freq 2462 MHz, Rate 54 Mb/s, Strength 81 WPA2 IPv4 Settings: Address: 192.168.0.21 Prefix: 24 (255.255.255.0) Gateway: 192.168.0.1 DNS: 192.168.0.1 - Device: eth0 ----------------------------------------------------------------- Type: Wired Driver: r8169 State: unavailable Default: no HW Address: Capabilities: Carrier Detect: yes Wired Properties Carrier: off ##### NetworkManager.state ############## [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true ##### NetworkManager.conf ############### [main] plugins=ifupdown,keyfile,ofono dns=dnsmasq [ifupdown] managed=false ##### NetworkManager profiles ########### Acquisition of admin privileges failed. ##### iw reg get ######################## Region: Europe/London (based on set time zone) country 00: (2402 - 2472 @ 40), (3, 20) (2457 - 2482 @ 40), (3, 20), PASSIVE-SCAN, NO-IBSS (2474 - 2494 @ 20), (3, 20), NO-OFDM, PASSIVE-SCAN, NO-IBSS (5170 - 5250 @ 40), (3, 20), PASSIVE-SCAN, NO-IBSS (5735 - 5835 @ 40), (3, 20), PASSIVE-SCAN, NO-IBSS ##### iwlist channels ################### eth0 no frequency information. lo no frequency information. wlan0 13 channels in total; available frequencies : Channel 01 : 2.412 GHz Channel 02 : 2.417 GHz Channel 03 : 2.422 GHz Channel 04 : 2.427 GHz Channel 05 : 2.432 GHz Channel 06 : 2.437 GHz Channel 07 : 2.442 GHz Channel 08 : 2.447 GHz Channel 09 : 2.452 GHz Channel 10 : 2.457 GHz Channel 11 : 2.462 GHz Channel 12 : 2.467 GHz Channel 13 : 2.472 GHz Current Frequency:2.462 GHz (Channel 11) ##### iwlist scan ####################### Sorry, try again. Sorry, try again. Sorry, try again. sudo: 3 incorrect password attempts Acquisition of admin privileges failed. ##### module infos ###################### [rtl8192cu] filename: /lib/modules/4.2.0-27-generic/kernel/drivers/net/wireless/rtlwifi/rtl8192cu/rtl8192cu.ko firmware: rtlwifi/rtl8192cufw_TMSC.bin firmware: rtlwifi/rtl8192cufw_B.bin firmware: rtlwifi/rtl8192cufw_A.bin firmware: rtlwifi/rtl8192cufw.bin description: Realtek 8192C/8188C 802.11n USB wireless license: GPL author: Larry Finger author: Ziv Huang author: Georgia srcversion: 730D20DBF46D54850A5E8F4 depends: rtlwifi,rtl8192c-common,rtl_usb,mac80211 intree: Y vermagic: 4.2.0-27-generic SMP mod_unload modversions signer: Build time autogenerated kernel key sig_key: 73:6E:2F:9E:A1:B4:72:8A:15:AC:16:9B:18:69:26:7E:11:28:D6:E8 sig_hashalgo: sha512 parm: swenc:Set to 1 for software crypto (default 0) (bool) parm: debug:Set debug level (0-5) (default 0) (int) [rtl_usb] filename: /lib/modules/4.2.0-27-generic/kernel/drivers/net/wireless/rtlwifi/rtl_usb.ko description: USB basic driver for rtlwifi license: GPL author: Larry Finger author: Realtek WlanFAE author: lizhaoming srcversion: E2BFFC8F9C4C5753F88B5D5 depends: rtlwifi,mac80211 intree: Y vermagic: 4.2.0-27-generic SMP mod_unload modversions signer: Build time autogenerated kernel key sig_key: 73:6E:2F:9E:A1:B4:72:8A:15:AC:16:9B:18:69:26:7E:11:28:D6:E8 sig_hashalgo: sha512 [rtl8192c_common] filename: /lib/modules/4.2.0-27-generic/kernel/drivers/net/wireless/rtlwifi/rtl8192c/rtl8192c-common.ko description: Realtek 8192C/8188C 802.11n PCI wireless license: GPL author: Larry Finger author: Ziv Huang author: Georgia author: Realtek WlanFAE author: lizhaoming srcversion: 1ED716BB42196D4EBC16CBE depends: rtlwifi intree: Y vermagic: 4.2.0-27-generic SMP mod_unload modversions signer: Build time autogenerated kernel key sig_key: 73:6E:2F:9E:A1:B4:72:8A:15:AC:16:9B:18:69:26:7E:11:28:D6:E8 sig_hashalgo: sha512 [rtlwifi] filename: /lib/modules/4.2.0-27-generic/kernel/drivers/net/wireless/rtlwifi/rtlwifi.ko description: Realtek 802.11n PCI wireless core license: GPL author: Larry Finger author: Realtek WlanFAE author: lizhaoming srcversion: F4CACC5FCAEBE7C22930A24 depends: mac80211,cfg80211 intree: Y vermagic: 4.2.0-27-generic SMP mod_unload modversions signer: Build time autogenerated kernel key sig_key: 73:6E:2F:9E:A1:B4:72:8A:15:AC:16:9B:18:69:26:7E:11:28:D6:E8 sig_hashalgo: sha512 [mac80211] filename: /lib/modules/4.2.0-27-generic/kernel/net/mac80211/mac80211.ko license: GPL description: IEEE 802.11 subsystem srcversion: FBF6EA073A00B4F3836226E depends: cfg80211 intree: Y vermagic: 4.2.0-27-generic SMP mod_unload modversions signer: Build time autogenerated kernel key sig_key: 73:6E:2F:9E:A1:B4:72:8A:15:AC:16:9B:18:69:26:7E:11:28:D6:E8 sig_hashalgo: sha512 parm: minstrel_vht_only:Use only VHT rates when VHT is supported by sta. (bool) parm: max_nullfunc_tries:Maximum nullfunc tx tries before disconnecting (reason 4). (int) parm: max_probe_tries:Maximum probe tries before disconnecting (reason 4). (int) parm: beacon_loss_count:Number of beacon intervals before we decide beacon was lost. (int) parm: probe_wait_ms:Maximum time(ms) to wait for probe response before disconnecting (reason 4). (int) parm: ieee80211_default_rc_algo:Default rate control algorithm for mac80211 to use (charp) [cfg80211] filename: /lib/modules/4.2.0-27-generic/kernel/net/wireless/cfg80211.ko description: wireless configuration support license: GPL author: Johannes Berg srcversion: 7982686FBE8064A87E02753 depends: intree: Y vermagic: 4.2.0-27-generic SMP mod_unload modversions signer: Build time autogenerated kernel key sig_key: 73:6E:2F:9E:A1:B4:72:8A:15:AC:16:9B:18:69:26:7E:11:28:D6:E8 sig_hashalgo: sha512 parm: ieee80211_regdom:IEEE 802.11 regulatory domain code (charp) parm: cfg80211_disable_40mhz_24ghz:Disable 40MHz support in the 2.4GHz band (bool) ##### module parameters ################# [rtl8192cu] debug: 0 swenc: N [mac80211] beacon_loss_count: 7 ieee80211_default_rc_algo: minstrel_ht max_nullfunc_tries: 2 max_probe_tries: 5 minstrel_vht_only: Y probe_wait_ms: 500 [cfg80211] cfg80211_disable_40mhz_24ghz: N ieee80211_regdom: 00 ##### /etc/modules ###################### lp rtc ##### modprobe options ################## [/etc/modprobe.d/blacklist-ath_pci.conf] blacklist ath_pci [/etc/modprobe.d/blacklist.conf] blacklist evbug blacklist usbmouse blacklist usbkbd blacklist eepro100 blacklist de4x5 blacklist eth1394 blacklist snd_intel8x0m blacklist snd_aw2 blacklist i2c_i801 blacklist prism54 blacklist bcm43xx blacklist garmin_gps blacklist asus_acpi blacklist snd_pcsp blacklist pcspkr blacklist amd76x_edac [/etc/modprobe.d/blacklist-rare-network.conf] alias net-pf-3 off alias net-pf-6 off alias net-pf-9 off alias net-pf-11 off alias net-pf-12 off alias net-pf-19 off alias net-pf-21 off alias net-pf-36 off [/etc/modprobe.d/iwlwifi.conf] remove iwlwifi \ (/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \ && /sbin/modprobe -r mac80211 [/etc/modprobe.d/mlx4.conf] softdep mlx4_core post: mlx4_en ##### rc.local ########################## exit 0 ##### pm-utils ########################## ##### udev rules ######################## [/etc/udev/rules.d/70-persistent-net.rules] # PCI device 0x10ec:0x8168 (r8169) SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="", ATTR{dev_id}=="0x0", ATTR{type}=="1", KERNEL=="eth*", NAME="eth0" # USB device 0x:0x (rtl8192cu) SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="", ATTR{dev_id}=="0x0", ATTR{type}=="1", KERNEL=="wlan*", NAME="wlan0" ##### dmesg ############################# [ 28.195338] rtl8192cu: Chip version 0x10 [ 28.223553] rtl8192cu: MAC address: [ 28.223555] rtl8192cu: Board Type 0 [ 28.223630] rtl_usb: rx_max_size 15360, rx_urb_num 8, in_ep 1 [ 28.223665] rtl8192cu: Loading firmware rtlwifi/rtl8192cufw_TMSC.bin [ 28.226877] ieee80211 phy0: Selected rate control algorithm 'rtl_rc' [ 28.232078] rtl8192cu: MAC auto ON okay! [ 28.248384] rtl8192cu: Tx queue select: 0x05 [ 28.627747] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready [ 29.519562] wlan0: authenticate with [ 29.530232] wlan0: send auth to (try 1/3) [ 29.546920] wlan0: authenticated [ 29.549649] wlan0: associate with (try 1/3) [ 29.570911] wlan0: RX AssocResp from (capab=0x411 status=0 aid=4) [ 29.571740] wlan0: associated [ 29.571750] IPv6: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready ########## wireless info END ############
Does anyone see what the problem is? Please tell me if you need more information.