I have tried both the package manager upgrade and a manual upgrade to move to the latest ownCloud version (9). Both methods end up with the same result; the page http://localhost/owncloud no longer shows the login page. Instead, I get a 404 Not Found error page. It complains:

The requested URL /var/www/owncloud/index.php was not found on this server.

but this file still exists, as shown here:

$ ll /var/www/owncloud/index.php
-rw-r--r-- 1 www-data www-data 2026 March  8 08:54 /var/www/owncloud/index.php

That, I do not understand but I will admit I know very little about php.

If I restore my whole system from a backup, ownCloud 8 works fine again. I tried a manual upgrade (again) from this state, and the result is the same.

For completeness, here are the steps I used in my manual upgrade:

sudo -u www-data php /var/www/owncloud/occ maintenance:mode --on

tar xjf owncloud-9.0.0.tar.bz2

sudo service apache2 stop

sudo mv /var/www/owncloud /var/www/owncloud-old

sudo cp -avr owncloud /var/www

sudo cp backups/config.php /var/www/owncloud/config/config.php

sudo service apache2 start

sudo chown -R www-data:www-data /var/www/owncloud

sudo -u www-data /var/www/owncloud/occ upgrade

sudo -u www-data php /var/www/owncloud/occ maintenance:mode --off

apache2's error.log does not show a problem. It could be a configuration issue but I do not possess the expertise to understand why OC 8 and OC 9 would behave differently. owncloud.conf is:

Alias /owncloud "/var/www/owncloud/"

<Directory "/var/www/owncloud">
    Options +FollowSymLinks
    AllowOverride All

    <IfModule mod_dav.c>
      Dav off

    SetEnv HOME /var/www/owncloud
    SetEnv HTTP_HOME /var/www/owncloud


<Directory "/var/www/owncloud/data/">
  # just in case if .htaccess gets disabled
  Require all denied

Based on fkraiem's comments, how can I make sure/know that my server is not looking for /var/www/var/www/owncloud/index.php ? EDIT: After doing the following in a virtual machine, the problem persists which probably rules this out:

cd /var/www
sudo mkdir var
sudo mkdir var/www
sudo cp -avr owncloud var/www


Is this a php issue, after all? How do I start troubleshooting based on the symptoms of apache saying that a file cannot be found, but exists?

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  • Does the error message really include the full path (with /var/www)? It does not do that on my server... – fkraiem Mar 19 '16 at 14:20
  • Yes, it does. Maybe it should not? Will update the post with my owncloud.conf. – Tfb9 Mar 19 '16 at 14:35
  • I'm not sure, but since on mine it does not show it, it makes me think maybe your server is looking for /var/www/var/www/owncloud/index.php for some reason... – fkraiem Mar 19 '16 at 14:49
  • By the way, is owncloud.conf enabled (i.e., is it in /etc/apache2/conf-enabled)? If it isn't, the Alias directive is not applied, which may cause your problem. – fkraiem Mar 19 '16 at 15:37
  • Yes it appears in /etc/apache2/conf-enabled by way of a link, interesting comment about Alias though. I reproduce the whole problem perfect on Windows-hosted VMWare execution of Ubuntu 15.10, and a fresh install of ownCloud 9. – Tfb9 Mar 19 '16 at 16:18

There is a tracker for this issue at https://github.com/owncloud/core/issues/22970 .

The workaround for the moment is editing the file /var/www/owncloud/.htaccess and commenting out the line

RewriteRule .* index.php [PT,E=PATH_INFO:$1]

like so

# RewriteRule .* index.php [PT,E=PATH_INFO:$1]

Save and from the command line do sudo service apache2 restart.

I would appreciate anyone's time explaining to me what that line is meant to do.

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