So far I've tried of course the go-to area for newbies: Ubuntu Software Center.
I clicked on the "remove" button and I left it overnight and it's still 'pending'. It seems like the progress bar is on an endless loop.
Next I tried to run
sudo dpkg --configure -a
However, it would show that dpkg is locked and I can't proceed.
So I proceeded to remove the lock file supposedly involved via:
sudo rm /var/lib/apt/lists/lock
sudo rm /var/cache/apt/archives/lock
so that I can try
sudo apt-get update && sudo apt-get upgrade
I was almost happy when it started downloading the app thru the terminal. And then after another overnight, it never happens. It just gets stuck at like 31% download or some random percentage number.
Fail#4 And so I tried the developer's website and downloaded the .deb file and tried launching it, but then there's an error message saying there's a conflict.
Please help me force remove this app -or- is there still hope on how to successfully install it? Thank you for your time.