I installed the Landscape server as described here:

How do I install Landscape for personal use?

I did this on a local server a couple of weeks ago and it worked perfectly. But now when I try to log in, this screen comes up.

Error Message

Any tips on how to solve this issue? The Ubuntu version is 14.04


You need to login on the landscape-server unit (usually landscape-server/0) and inspect the running processes. In particular, you can use the lsctl tool like this: sudo lsctl status. restart, stop and start also work.

That error means that at least the appserver isn't running.

  • Here is the output of the lsctl looks like everthing is running # lsctl status == landscape-appserver == * appserver 1 is running == landscape-async-frontend == * async-frontend 1 is running == landscape-job-handler == * job-handler 1 is running == landscape-msgserver == * message-server 1 is running == landscape-pingserver == * pingserver 1 is running == landscape-api == * api 1 is running == landscape-juju-sync == * juju-sync 1 is running == landscape-package-upload == * package-upload 1 is running == landscape-package-search == landscape-package-search start/running, process 11646 – Klausmaus Feb 29 '16 at 16:41
  • Inspect juju status, see if there are hook errors. Other than that, login on the haproxy unit and start tracing the connection's path from there to the backend, something broke... Look at haproxy.cfg for the ports and addresses. You can also probably hit the haproxy unit on port 10000 iirc (the haproxy.cfg file will have the details under "monitoring") to see the backend status. – Andreas Hasenack Feb 29 '16 at 20:07
  • When i juju status this comes ERROR Unable to connect to environment "". Please check your credentials or use 'juju bootstrap' to create a new environment. Error details: no environment specified `' – Klausmaus Feb 29 '16 at 20:42

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