I have a brand new Dell Inspiron 15 (5559) laptop with an Intel Skylake i7-6500U CPU and an AMD Radeon R5 M335 graphics card. I'm running elementary 0.3.2 which is based on Ubuntu 14.04 LTS, and I figure the problem might not be exclusively related to elementary which is why I also post my question here.
Installation of freya 0.3.2 seems to have worked quickly and without problems. However, I cannot shutdown the system without having to use the power button. The shutdown process stops at a line that looks like this:
[2969.600864] init: wait-for-state (plymouth-shutdownlightdm) main process (14172) killed by TERM signal
I've tried a fix that involved editing the grub menu and seemed on point, but it didn't work. Now I suspect it might have to do with the graphics card (not sure though) because when I shut down the machine, the following happens:
for a split second, there is a graphical glitch - it looks like a rectangular part of the desktop wallpaper is moved and shifted
the following screen appears: log out output pt. 1
after a split second, the next screen appears: log out output pt. 2
There the shutdown process stops. When I hit the power button, the machine powers down (I don't have to hold the button). I can't post the output right now because I'm new to askubuntu and not yet allowed to post more than two links.
So far I have used the Xorg open source drivers for AMD cards that came with freya, although the system mistakenly identifies the graphics card as being an AMD Sun XT (Radeon HD 8600M series). When I switched to the proprietary fglrx driver that shipped with the system, I could merely boot into a black screen with a colored line at the top.
Irrespectively of the AMD drivers, when I have a look at the info tab in the system settings, it says "Graphics: Intel Corporation Device 1916 (rev 07)". When I run lspci -nn | grep VGA, the output is:
00:02.0 VGA compatible controller : Intel Corporation Device [8086:1916] (rev 07)
The problem also occurs at logout, but in this case the process stops at the screen in the first picture.
Any ideas? I'm a bit confused...
Now I have experienced the shutdown/logout to stop at the first graphical glitch without going to the output screens, too. In that case, I have to force quit and power down by holding the power button.
Now there's an error message at startup that seems to be related to the problem. I can't post the output right now because I'm new to askubuntu and not yet allowed to post more than two links.
The entry under "Unreportable Reason" (strangely the only one in German) translates to: "This is not an official elementary package. Please remove all third-party packages and repeat the process"
What could that mean?
I thought fglrx drivers had been included in the system installation because in the additional drivers tab I had an option for that. However, searching for fglrx in synaptic revealed that apparently there are no such driver packages installed.
So the problem might as well be related to the Intel graphics chipset that apparently is run right now?
Any ideas for help are greatly appreciated!! I already have posted this in the elementary stack exchange, but no replies so far... :(