I am trying to configure am OpenVPN client on my laptop. I am running Ubuntu 11.10 64-bit.

When I open network manager and import the VPN settings from the premade config folder everything takes. The problem is when I try to save the settings, the save button at the bottom of the network manager applet is greyed out. Further more when I hover over the button it says Authenticate to save this connection for all users of this machine. The problem is I did not check the box Available to all users it was already checked and it is also greyed out and won't let me manipulate it.

What is going on? Is this a bug or is there something I am missing?

Any help would be wonderful.

  • What kind of VPN connection are you setting up?
    – cprofitt
    Commented Oct 21, 2011 at 18:49
  • OpenVPN using SSL certs Commented Oct 21, 2011 at 19:02
  • 1
    I will load that option up on my test box tonight if I can and see if there is a bug.
    – cprofitt
    Commented Oct 21, 2011 at 19:25
  • I tested on two boxes and could not reproduce the issue.
    – cprofitt
    Commented Oct 24, 2011 at 21:36
  • 1
    This must be a bug! If you choose type "password" it should obviously NOT ask for more authentication... Stupid OpenVPN...
    – user35029
    Commented Nov 23, 2011 at 8:34

3 Answers 3


When creating a VPN connection you have to fill out all the required fields before 'save' becomes active. Ensure that you have them all filled out accurately.

  • I am very certain the fields are filled out correctly, though I can look to be sure. Commented Oct 21, 2011 at 19:03
  • I can understand this being true before 'save' becomes active, but before 'Available to all users' becomes active?
    – Jayen
    Commented Aug 2, 2012 at 7:06
  1. Have your service provider send you a zip with your configuration files.
  2. Select Import.
  3. Make sure these fields are populated:

    • User Certificate
    • CA certificate
    • Private Key

Your Save button will work then.


I had this problem too, I don't know if I could reproduce it but what I did to get round it was to change the VPN type from certificates(TLS) to password with certificates, then put in some junk text into the two password fields and fiddled with the dropdown for saving the passwords, it then let me save the connection and did store those passwords, that seemed to get it over the problem of not saving the password so I then set it back to certificates(TLS) and put in the real private key password and saved the connection and it worked. This was in a 12.04 virtualbox VM.

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